A Launch With Some Hiccups...
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Written by ACE   
Tuesday, 13 November 2007
frustrationSo for some, the launch was great!  Amazing even (there's that adjective again....where's my thesaurus?)!  But for others, there's been some heartache, frustration, and probably some curse words....Click for more!

installFor starters, some are having a heck of a time trying to load the new software and firmware.  Error messages, stalls, and failures are not uncommon at a major launch like this. Already I hear MS is on some of the major problems. 

A second problem people are noticing is their music library is messed up.  Certain songs show with the wrong album art under the wrong artist.  Definitely a glitch for MS to patch quickly .  I would zmshotsuggest for everyone out there DO NOT TRY AND MANUALLY FIX THIS.  It will probably be fixed soon via an update.  As we've already found out, the software is upgradeable many times over so don't go doind anything crazy just yet.

zune 80Also, what's more curious is the lack of Zune 80s.  I personally went to Costco, BestBuy (online sales only apparenlty), Walmart, Target, and CompUSA - ALL had no Zune 80s.  The rumors of a shortage seem to be real - probably due to that production issue we heard of a couple months back.  Even the ZuneOriginals are not offering any Zune 80s until the beginning of December.....

Also, has anyone noticed there's no more click on the new firmware menu as you select options or scroll through? 

But if you've had problems, you're in luck.  To the possible fear of forum sites like ZuneBoards, Microsoft has set up its own forum for questions, comments, and issues.  Click HERE to check that out. 

Comments
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Guest User   | 211.30.152.xxx | 2007-11-13 20:02:18
I fixed the library myself. Took me a while but it was worth it! Nw firmware pawns!
Oh and by the way. When your playing a song on the zune software click the pink valume/bar thing on the bottom right and your whole library of albums takes over the page! Its heaps awesome. Nice job Microsoft!
LOL
What is the shape of a ball ? Spherical.
Guest User   | 146.6.26.xxx | 2007-11-13 20:04:10
i have a lot of songs with unknown artist or whatever not being able to edit the id3 tag is just stupid. also, you still can't rotate images that are in portrait mode, making them fullscreen on the zune. and still can't organize folders worth a crap. i was hoping that the new software would fix this, but no, it sucks.
Guest User   | 127.0.0.xxx | 2007-11-13 20:07:02
No XP-64bit support

Biggest Hiccup
Brianlikeszune   | 24.197.219.xxx | 2007-11-13 20:28:49
I have the 30GB Zune, Updating my firmware to 2.1

I am happy to report that non of my hiccups were to major. Some minor problems I noticed,

1.) after 100% install, it will stay on that screen for about 10 minutes.
2.) wireless sync doesnt work right away, you have to restart your computer after the software installs.
3.) the preset for podcasts is 3 episodes. So if you want all your podcasts, you have to go to
>settings
>software
>podcasts
>choose all podcasts.
4.)You cant view all your music without having to see the songs on the left side. I hate that.
5.)When in wireless sync, I wish it would tell you the percent finished on the zune, instead of just the software.

Everything else works like a charm.

+ sides,
1.) Organized video!!!!!!!
2.) Beautiful interface
3.) Faster, more reliable, shuffle works better.
4.) When your in shuffle, you can view the songs in a list, and go directly to the artist. 5.) Wireless sync works ALL over my house. =]
6.)...
sjc   | 24.97.206.xxx | 2007-11-13 21:01:53
>>>>>

>>>>>

i was under the assumption that the new firmware will allow native support of vid formats like MPEG4 and H.264
i'm trying to upload these vids onto my zune...it says its converting, and on top of that, its taking hell of a long time.
is the vid support suppose to be native or not, does anyone know.
if its not, then i am very disappointed, and i think MISLEAD to a certain degree[color=#0000FF
][/color]
crochetgrl   | 127.0.0.xxx | 2007-11-13 21:32:05
I was waiting for native mp4 support...
And yes, there is a little click. It's just quieter.
Guest User   | 68.114.198.xxx | 2007-11-13 21:47:23
I really like that you can see what is on the zune itself, but i miss the recently added list because i liked having quick access to my new music, is it on there and i just cant find it or what.
Guest User   | 81.156.75.xxx | 2007-11-13 22:13:42
Seven hours later and I'm still trying to get the new software working on my Z30. Hopefully, one day my opinion will be better than it is right now.
Guest User   | 76.91.79.xxx | 2007-11-13 22:20:04
Why no id3 editing?!? Gotta go to list and fix it there... Sup with that???
Man Of Popsicle   | 75.53.45.xxx | 2007-11-13 23:04:36
*Is ready to cry because of the disorganization*
It screwed with all the artists, and I have a 30 second demo version of every song in my library.
*Sprints to the ZUNE HELP forum*
Zebulus     | 66.194.92.xxx | 2007-11-13 23:30:43
Dont worry man of popsicle,

mine is royally freaked as well. It put the beach boys under dark side of the moon and put jim gaffigan under the chili peppers. Its so bad, I dont know how it could possibly get any worse.

I hope those updates come and soon, not sure if I can stand this much longer.
matlockfan86   | 67.80.141.xxx | 2007-11-14 00:01:17
I feel pleased with the new look, but also feel disappointed too. The software itself takes longer to load than the original, and for whatever reason, it doesn't show all of the songs in the Zune (it'll say around 3100 or so, when there's nearly 3300...the Zune itself shows the right number). I sorta preferred the old software to be honest.

As for the firmware, everything looks neater, except for the genres. The genres only show up by album instead of songs. The 1.x firmware would show the albums only if the entire thing was in that particular genre, in this one, it's showing just the albums and nothing more. Minor stuff, but still, they were presented this way in the original. Still, it's an improvement, but with the "hiccups"...
cheese3915   | 71.239.131.xxx | 2007-11-14 00:10:27
My installation experiance:
Blue Screen of Death
(i suck at spelling)
Caligula   | 146.151.49.xxx | 2007-11-14 00:49:14
I cannot get recorded TV to sync, even though I am using Vista premium. It just hangs on conversion. I was hoping that there would be no need to convert, seeing as how the recorded media format is already used by Microsoft...
NightFire   | 75.43.58.xxx | 2007-11-14 00:58:18
I got another problem, the software says the song all my songs are full length, but for some reason, some play as though they're being previewed (30 second long clips).
hewl   | 203.87.191.xxx | 2007-11-14 01:06:18
i feel weak right now. my videos are all out of order. im resyncing them over and over again and fixing in dSharpie everytime but still no luck. i dont even want to touch the music section right now. The UI overall is good, i think. They just had their party-the zune team, or still having so i doubt they'll fix it today. Zune Software need lots of work- or bring back the old one.
sjc   | 24.97.206.xxx | 2007-11-14 01:32:16
I cannot get recorded TV to sync, even though I am using Vista premium. It just hangs on conversion. I was hoping that there would be no need to convert, seeing as how the recorded media format is already used by Microsoft...
____________
mine was stuck at 0% conversion for about 20 min and then it began to load itself (H.264). so about 26 min altogether.... and this is ONE episode of family guy, just one. it was just a test dummy to see if the new zune works with h264 format
Guest User   | 67.190.136.xxx | 2007-11-14 01:41:34
my menu click when i scrool through it and so far no problems with the software besides i cant get the wireless sync to work but all in all good update the zune software looks beautiful and the zune interface is cooler
Guest User   | 76.186.110.xxx | 2007-11-14 01:50:44
anybody else missing the ability to convert/sync .mpg files. used to be able to do this with the reg hack and the old software, no luck yet. The hard drive hack doesn't work any more either...
TICKED OFF   | 76.235.176.xxx | 2007-11-14 01:51:36
STUPID SOFTWARE DELETED SONGS FROM MY ZUNE TO MAKE ROOM FOR MORE, MAKE SURE YOU SET THE "RESERVED SPACE" TO 0% OR ELSE
"188 SONGS LOST IN THE CROSSFIRE& #34;[color=#FF0000][
/color]
Guest User   | 68.35.67.xxx | 2007-11-14 01:58:15
I had to send my zune in for repair today [smiley=angry] however, Im likin the setup for the new software. The whole thing is operating much faster than the old one was for me, and the new now playing screen is impressive. The whole zune card idea is lookin good too! Overall i think it is pretty damn good! even if i dont have my zune.
Writer   | 76.235.176.xxx | 2007-11-14 02:09:24
Dear Microsoft,

In the next firmware please put in time, research, intelligence, (Your Gettin Paid For That) something that wont f up the zune such as deleting media to "save space" (screw that)

Sincerely,
Someone who used to respect you
Guest User   | 24.205.145.xxx | 2007-11-14 02:19:15
wtf!!!! no drag and drop!!! wut up with that![smiley=angry][
smiley=angry]
Edi_D   | 71.212.206.xxx | 2007-11-14 03:11:21
[color=#0000FF]Well it seems that i was some of the lucky ones because I updated my zune without any problem, it was really easy to do. It didn't messed up my library and i am really hapy with the new firmware.[/ color][smiley=wink][
smiley=wink]
Kran   | 128.226.234.xxx | 2007-11-14 03:41:46
Yeah the library is easy to fix if you just delete the albums that have problems (It wont actually delete the files) and then go into your HD and just reorganize / re-input the data the files you noticed that the software messed up on. Then just drag and drop the files into the library. Took me 30 minutes or so to do that...and I have about 25 gigs of music. Not that bad of a problem...
Guest User   | 76.185.37.xxx | 2007-11-14 03:56:35
sorry you all had those problems
i didnt really have any problems like that.[smiley=laugh]
i had something strange happen when syncing. but it isnt hurting anything as far as i can see.

oh and someone up there said you had to restart to sync wirelessly.. not so true, b/c i wirelessly synced this morning for fun while i was eating breakfast and i hadnt restarted. however, i had some microsoft updates since then and my comp auto-restarted
FRANKIEZJR@AOL.com   | 71.136.51.xxx | 2007-11-14 04:31:45
UPGRADED BROWN ZUNE TO 2.2 Had No Problem on vista everything is right now album problems and no music problems did not have to restart laptop to get wifi sync work right away installation only took 5 minutes
asparkman431   | 209.192.116.xxx | 2007-11-14 04:33:47
No problems...except for it said that my device failed to install properly, but it didn't. My library is still in tact as well and so is my player. This new software slows my computer down though and for some reason it zapped out firefox in the process. I have no eye dear what that's about. I like the look of the new software, but hate it's functionality. I want my auto playlist back as well. I think removing the auto playlist was the dumbest thing ever. And Why isn't there a zune tool bar like WMP? Wouldn't that make soooo much more sense?
Thanoa   | 97.101.95.xxx | 2007-11-14 04:46:09
I was really bummed to find out that there were no Zune 80gb in my area. It f'in sucks. i already sold my older Zune 30gb and was looking forward to abandoning my Iriver IHP-120 once again. Guess I'll have to wait AGAIN. WUUUUsaaaah.....
Towndrunk   | 71.52.120.xxx | 2007-11-14 06:05:13
Everything went off without a hitch! Everything works! No songs deleted! Anybody notice an option for "video enhancement" anywhere? I think I saw it somewhere.
Punkintoter   | 68.222.116.xxx | 2007-11-14 06:13:59
There is a click... i just now noticed it and it's hard to hear but it's there.
JFocus47   | 71.247.136.xxx | 2007-11-14 08:06:34
Okay so new updates are coming out but whensomeone please let me know my entire library is toast!!!!
leesmann   | 210.124.129.xxx | 2007-11-14 08:37:09
Alot of people are talking about upgrading to 2.1, but my Black Zune30 upgraded to 2.2
Also I called Zune support yesterday cause the wireless sync didn't work, make sure you have Windows Live Onecare either uninstalled, or running, or it's firewall will disbale the sync
Saffy   | 83.200.154.xxx | 2007-11-14 11:25:45
Just a little tip i found out. My libry was screwed so i deleted everything of it, and the plugged my Zune in and looked at the songs i had on my Zune and selected them all, then i draged them into the computer at the bottom left of the screen and it was sycing them to the computer.
one problem thogh i think is it means doubling all you songs b'cos it actually copies them on your HDD
BTW just after install don't plug your Zune in straight away, disable autoSync first

hope this helps
Zebulus     | 66.194.92.xxx | 2007-11-14 21:54:35
Hey, just so everyone knows, Ive posted on my blog detailed instructions on how I got my library fixed. It wasnt easy but it worked!

Check it out,

http://metrointerstellar.com
Smurf   | 69.144.102.xxx | 2007-11-16 20:26:09
Hey, i am very dissapointed with microsoft. The ipod never has problems like this, maybe i should go buy one. I've been through 2 zoons, and the updates are not the only problems. You have many angry customers, and I definetly want to smash my zoon on the pavement. I shouldnt have to work so hard to listen to music.
GOING POSTAL   | 24.16.19.xxx | 2007-11-23 19:06:03
Since the new software was updated, half of my playlist have been deleted.[smiley=angry] The playlists on the new software show all of my songs as being there, but they are not on my devise! But, when I try to synchoronize the devise to the new updated version, it gives a list of "not added" with an next to the song, and when I click on the exclamation it says" code error": " C00D11CD". When I had the old software all the songs were synchronized without a problem or code error. Now that I have uploaded this new software, it took a huge bunch of my songs off the zune. IT IS NOT PROPERLY SYNCHRONIZING THE SONGS NOW. What should I do...or am I screwed. I don't want tech support as an answer.[smiley=angry]
JakeUndead   | 24.131.99.xxx | 2007-12-08 23:11:59
Eh.
I like the look of the new version.
Its very nice.
I really can't find two many problems with it except fer two MAJOR ones:

When you delete items on your Zune from your PC HD, next time you connect the items are deleted from the Zune as well. (Gee. Thanks Microsoft <3 -.-)
Also, I have that chaotic disorganization problem with the music.
It put some of my AFI songs under some artist I have never heard of O_o WTF?

Other than that I love it =]]
asdasd   | 72.185.205.xxx | 2008-06-05 17:55:47
auto loan calculator
asdasd   | 72.185.205.xxx | 2008-06-05 17:56:01
auto loan calculator
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Last Updated ( Tuesday, 13 November 2007 )
 
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