Well for all you that had trouble getting your customized Zune Hd Originals order here you go.
This is what
JRaindrop (Zune tag) posted on the Zune Forums:
My apologies for the delays you are experiencing. We encountered several unforeseen glitches in the system last week which have caused this situation. Normally, you would have received a confirmation email just after you completed your purchase with a mechanism for tracking your order. Then you would have received a shipping notice with package tracking. For a number of customers, this obviously didn’t happen.
Later today (tomorrow morning at the latest) anyone affected by this delay will be getting an email from Zune Customer Support telling you that orders will start shipping tonight. We’re giving everyone affected a $15 Zune Marketplace token to make good on the expedited shipping you paid for. We’ve put on extra FEDEX trucks and brought more staff into the facility to clear the backlog as fast as possible. You’ll get a ship notice when your order leaves the barn.
My apologies - the ZO team has been working around the clock for the last week to get things fixed.
So looks like you will be getting an extra $15 to spend in the market place for your trouble.
Here is the instructions on how to get the code for this that came from a later post:
Hi Folks - this is Jason Reindorp, manager of the Zune Originals business. We sent out an email blast to customers affected by shipping delays today and gave them a code worth $15. Instructions in that email instruct you to enter the code into the Zune client account management pages.
Turns out that you actually need to redeem the code through Zune.net. Here are the instructions:
1. Go to http://www.zune.net and sign in using the link on the upper right hand navigation bar
2. Click on the drop down menu by your Zune tag name in the upper right and choose ‘My Account”
3. Then click on ‘Prepaid / Download Code’ link and enter your code there.
Sorry for confusion.
Jason
So has any one got there email yet?
[via
ZDNet]
Zune Responds to Zune Hd originals issues
