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View Poll Results: Do You Experience this Firmware Bug?
OMG Yes! Like All the Time!! They need to fix it!! 58 27.36%
It's happened to me once or twice.... 65 30.66%
I never use those button combinations, so no.... 22 10.38%
No problems here.... 63 29.72%
What's a bug? 4 1.89%
Voters: 212. You may not vote on this poll

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Old 09-29-2008, 05:14 AM   #1 (permalink)
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Question Are You Getting This?

There seems to be an issue with the firmware (see video) that is causing some Zunes to freeze and require a reboot. I personally haven't had an issue, but how 'bout you? Let us know if you have this issue often or not... We may need to let the Zune Team know if there's a considerable amount of Zune users affected....be sure to answer the poll**

+ "Zune Firmware Bug?" via YouTube
ERROR: If you can see this, then YouTube is down or you don't have Flash installed.

**note - you can only vote once in the poll....
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Old 09-29-2008, 05:40 AM   #2 (permalink)
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I've been experiencing this bug as well as another one: yesterday (several times in a row) I wanted to replay a song, so I pressed the left button when there were about two seconds left. However, the Zune continued to the next song instead of repeating. If I can borrow a friend's camera I'll make a video and post it.



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Old 09-29-2008, 05:41 AM   #3 (permalink)
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Mine locked up 1 time. I turned it on and went to games then it froze. I couldnt pick from the 2 preinstalled games.



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Old 09-29-2008, 06:06 AM   #4 (permalink)
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It does get rather annoying.
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Old 09-29-2008, 06:44 AM   #5 (permalink)
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nope, didn't get that problem lol
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Old 09-29-2008, 07:05 AM   #6 (permalink)
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I had my Zune freeze on me a few times as well. I had to do a soft reset.

Zune 80 here.
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Old 09-29-2008, 07:12 AM   #7 (permalink)
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It happened to me once.
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Old 09-29-2008, 07:13 AM   #8 (permalink)
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I haven't had my Zune freeze on me since the 1.1 firmware. It's a tank in both body and mind, i.e. hardware and software. : p
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Old 09-29-2008, 07:14 AM   #9 (permalink)
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my zune 30 doesnt have that problem, but i hope that microsoft fixes that
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Old 09-29-2008, 07:32 AM   #10 (permalink)
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I think it has something to do with the touchpad.
I had mine and a friend's Zune, mine a 4, his a 30.
Mine froze up at the main screen, exiting out of Marketplace.
I couldn't do a soft reset, because the touch/d-pad didn't work!
I just had to let the battery drain...
Meanwhile, that 30 was just truckin along...
Micro$oft really needs to fix this...




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Old 09-29-2008, 07:40 AM   #11 (permalink)
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i just tried this with my 8 like in the vid and no problems at all it switched withought a hitch. im gonna go ahead and assume it has something to do with gaplessplayback/hdd because i believe with gapless plaback it begins to load the next song in the last 10 or so seconds of the current song and i would imagine you hit play all right when it begins to load the next song so attempting to load/unload one song and load another at the same time probably causes the lockup
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Old 09-29-2008, 08:01 AM   #12 (permalink)
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Haven't had this issue.

I'll keep tinkering around with it to see if it turns up.
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Old 09-29-2008, 08:07 AM   #13 (permalink)
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Personally it hasn't happened to my Zune, but just yesterday it happened to my friend's Zune...
Now I'm scared that my Zune will freeze~ ._.




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Old 09-29-2008, 08:13 AM   #14 (permalink)
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I've had this happen about 4 times.

The last time it just blacked out and will not reboot. The only thing I can think of is a hard reset, but I'll lose a lot of data that way.

If I have to do a hard reset then I'm not ever updating firmware again...



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Old 09-29-2008, 08:31 AM   #15 (permalink)
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I have the 120 and the 30 and i haven't had this problem.



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Old 09-29-2008, 08:35 AM   #16 (permalink)
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ya im having this problem with the 30. at first i thought it was my new headphones that i got because i first had the problem when i started using the headphones. didn't know that other people had the problem too. regardless, thanks for informing me i'm not crazy haha



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Old 09-29-2008, 09:20 AM   #17 (permalink)
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Quote:
Originally Posted by ACE View Post
There seems to be an issue with the firmware (see video) that is causing some Zunes to freeze and require a reboot. I personally haven't had an issue, but how 'bout you? Let us know if you have this issue often or not... We may need to let the Zune Team know if there's a considerable amount of Zune users affected....be sure to answer the poll**

+ "Zune Firmware Bug?" via YouTube
ERROR: If you can see this, then YouTube is down or you don't have Flash installed.

**note - you can only vote once in the poll....

Ive never used my zune that way. Thanks for letting me know not to do that. I do get sometimes only, it will skip to another song. It will also not always save where I left off in a movie. Sometimes I notice the sound is not as loud. Ive only had mine a little less than a month I love it. I hope this bug dont get any worse.



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Old 09-29-2008, 09:24 AM   #18 (permalink)
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Yes i have i just done the same thing that u just did and it done it. I hope they fix it too i usually just let the song play out and then switvch to what ever else i want to listen too it don't do it that way or it dont for me. Maybe that's what they are fixing today since it is down or something I dont know what the they are doing but must be the hole Microsoft thing or something.
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Old 09-29-2008, 10:40 AM   #19 (permalink)
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Hmm... I have noticed that my Zune does freeze from time to time requiring a soft reset. However, when I attempted to recreate this particular bug on my Zune, something even more strange happened. I paused a song with just a few seconds left, selected another song to play, un-paused the previous song, then selected the new song. Although my Zune didn't freeze, the counter showed that the song was playing although there was no audio. After 21 seconds, the counter froze and the song began to play. Once the song caught up with the counter, then the counter continued. Weird, eh?





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Old 09-29-2008, 10:58 AM   #20 (permalink)
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happened to me like twice



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