Is the Zune 80 able to play mp4 videos?

R-KivE · 06-17-2008, 12:18 PM

I honestly thought it could,

But I uploaded a few family guy episodes and they won't playback,

I get "the item is missing or can't be played" error.

Any help on how to get them on/play would be great.

sk8er209 · 06-17-2008, 12:32 PM

could they be played in the zune pc software if so then i don't know but if they can't try converting them. this usualy helps me.

R-KivE · 06-17-2008, 12:35 PM

Yeah they play in the zune software on pc.

Strange

CameleonMK · 06-17-2008, 12:42 PM

Maybe it's ipod mp4 format. I don't think the zune will play those. Anyway, try converting them to .wmv and see if they work.

sk8er209 · 06-17-2008, 12:44 PM

i don't know then, they should be able to play on your zune. you should try converting one into mp4 or wmv and sync it and see if it works.

Edit: lol you posted before me. also there is a free converter in the zune talk forum if you don't have one

Gregory · 06-17-2008, 12:57 PM

Try doing a hard reset, then resynching. Also, make sure there aren't any codecs on the MP4.

For freeware converters, check the link in my signature.

sid3000 · 06-17-2008, 12:58 PM

make sure your putting them in a monitored folder or else its gonna keep getting lost and think you deleted them

stkr · 06-17-2008, 03:56 PM

I get the same error. The Zune will play .MP4 files (since all of my videos are .MP4 files), but sometimes they won't work. I'm not sure why since I never change my settings, but this error usually requires me to re-sync the device or re-convert the video.

logitech · 06-17-2008, 08:40 PM

i dont know if this will help or not, but i do know that all of the converters i have tried using have 2 different M4A formats. Ipod .M4A and Zune .M4A. not sure if there is a difference or not, but as CameleonMK said, they might be ipod m4a.

06-17-2008, 12:18 PM	#1 (permalink)
R-KivE Squirt Join Date: Jun 2008 Posts: 13 Reputation: 10	Is the Zune 80 able to play mp4 videos? I honestly thought it could, But I uploaded a few family guy episodes and they won't playback, I get "the item is missing or can't be played" error. Any help on how to get them on/play would be great.

06-17-2008, 12:32 PM	#2 (permalink)
sk8er209 Experienced Zuner Join Date: Jun 2008 Posts: 141 Reputation: 10	could they be played in the zune pc software if so then i don't know but if they can't try converting them. this usualy helps me. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

06-17-2008, 12:44 PM	#5 (permalink)
sk8er209 Experienced Zuner Join Date: Jun 2008 Posts: 141 Reputation: 10	i don't know then, they should be able to play on your zune. you should try converting one into mp4 or wmv and sync it and see if it works. Edit: lol you posted before me. also there is a free converter in the zune talk forum if you don't have one __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Last edited by sk8er209 : 06-17-2008 at 12:46 PM.

06-17-2008, 12:57 PM	#6 (permalink)
Gregory Support Team Moderator Ultimate Zuner Join Date: Apr 2007 Location: What a stalker! Posts: 6,440 Reputation: 265	Try doing a hard reset, then resynching. Also, make sure there aren't any codecs on the MP4. For freeware converters, check the link in my signature. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Do you live outside of the US, have Paypal, and want the Zune Pass? If so PM or visit my To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. .

06-17-2008, 03:56 PM	#8 (permalink)
stkr 'Keep Moving Forward...' GFX Crew Section Staff Expert Zuner Join Date: Jan 2008 Location: United States Posts: 2,881 Reputation: 476 Awards Showcase Total Awards: 1	I get the same error. The Zune will play .MP4 files (since all of my videos are .MP4 files), but sometimes they won't work. I'm not sure why since I never change my settings, but this error usually requires me to re-sync the device or re-convert the video. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

06-17-2008, 12:35 PM	#3 (permalink)
R-KivE Squirt Join Date: Jun 2008 Posts: 13 Reputation: 10	Yeah they play in the zune software on pc. Strange

06-17-2008, 12:58 PM	#7 (permalink)
sid3000 Jr. Zuner Join Date: Jun 2008 Posts: 42 Reputation: 10	make sure your putting them in a monitored folder or else its gonna keep getting lost and think you deleted them

06-17-2008, 08:40 PM	#9 (permalink)
logitech Zuner Join Date: Jun 2008 Location: Seattle, WA Posts: 54 Reputation: 11	i dont know if this will help or not, but i do know that all of the converters i have tried using have 2 different M4A formats. Ipod .M4A and Zune .M4A. not sure if there is a difference or not, but as CameleonMK said, they might be ipod m4a.

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