Going to try and get some free premium's.

soccerfreak24 · 05-28-2008, 04:25 PM

I'm about to call zune customer support, and explain how my zune 30 earbuds have "broken", and I need a replacement. I'm hoping that they send me some premiums like a lot of people have received. So for anyone that has called them, weather your earbuds are broken or not, anything I should like.. know?

ljtj28 · 05-28-2008, 05:13 PM

I have a Zune 8 and the base in my earbuds died. I called them in and they were nice and everything. They agreed to send me replacements which arrived in about 3 days. No premiums though

I was hoping for premiums :p

soccerfreak24 · 05-28-2008, 05:20 PM

Quote:

Originally Posted by ljtj28

I have a Zune 8 and the base in my earbuds died. I called them in and they were nice and everything. They agreed to send me replacements which arrived in about 3 days. No premiums though

I was hoping for premiums :p

Lol, thats too bad. I'm getting normal ones I think... lol, they asked if they were premium or not and I had to say no, b/c they checked the serial number.

Little Horn · 05-28-2008, 05:24 PM

They sent me premiums. They also said that they were going to send me another box to send in my "broken" ones and never did. I don't think it's worth the effort on their part.

soccerfreak24 · 05-28-2008, 05:30 PM

Quote:

Originally Posted by floorpuncher

They sent me premiums. They also said that they were going to send me another box to send in my "broken" ones and never did. I don't think it's worth the effort on their part.

Nice, but did they clarify which earbuds you had while on the phone? because they asked if I had the premiums.. and i had to say I didn't(since they checked the SN # of my zune) so i think i'm just getting stock.

Little Horn · 05-28-2008, 05:33 PM

Quote:

Originally Posted by soccerfreak24

Nice, but did they clarify which earbuds you had while on the phone? because they asked if I had the premiums.. and i had to say I didn't(since they checked the SN # of my zune) so i think i'm just getting stock.

They didn't ask but they did ask for my S/N so they might have just gone off that.

Myndraine · 05-28-2008, 05:35 PM

I've been trying to find pictures of backs of Zunes where some idiot forgot to blur the SN. Zune 80s that is.

soccerfreak24 · 05-28-2008, 05:36 PM

Quote:

Originally Posted by floorpuncher

They didn't ask but they did ask for my S/N so they might have just gone off that.

Well what zune do u have?

Quote:

Originally Posted by Myndraine

I've been trying to find pictures of backs of Zunes where some idiot forgot to blur the SN. Zune 80s that is.

yeah, but even if you know the Sn #, they make you confirm your adddress/#/email...

Darth Camel · 05-28-2008, 05:36 PM

Quote:

Originally Posted by floorpuncher

They sent me premiums. They also said that they were going to send me another box to send in my "broken" ones and never did. I don't think it's worth the effort on their part.

The same thing happened for me when my premium headphones broke.

Little Horn · 05-28-2008, 05:37 PM

Quote:

Originally Posted by Myndraine

I've been trying to find pictures of backs of Zunes where some idiot forgot to blur the SN. Zune 80s that is.

The only problem with that is that you have to register the zune to use the warranty. When I called they verified my full name and address to make sure that it was the same that was listed when I registered.

Myndraine · 05-28-2008, 05:40 PM

Oh. ****. <_< That's dumb. D: I never registered my Zune. Maybe I should. I didn't know it had to be to use the warranty.

Little Horn · 05-28-2008, 05:43 PM

Yeah, probably should.

Soccerfreak, I've got an 80gb.

soccerfreak24 · 05-28-2008, 05:51 PM

Quote:

Originally Posted by floorpuncher

Yeah, probably should.

Soccerfreak, I've got an 80gb.

Oh, well then it'd make sense you got premiums..

I was hoping they'd mess up or something, being I have heard a lot of story's of people with 30 gigs getting premiums.

lilray3 · 05-28-2008, 06:31 PM

i want some premiums too i also got the 30's they suck they hurt my ears after hearing for a long time...tell us how it goes

stkr · 05-28-2008, 06:33 PM

I love mine and they still work perfectly. The rubber at the base has split, though, and it's driving me INSANE just by looking at it. The earbuds won't cut out so I can get new ones, though. I usually need new headphones every few months, but these have held up amazingly...they suck.

soccerfreak24 · 05-28-2008, 06:43 PM

Quote:

Originally Posted by lilray3

i want some premiums too i also got the 30's they suck they hurt my ears after hearing for a long time...tell us how it goes

I'll tell u if I somehow get premiums, but as of right now it looks as though I'm just getting the stock ones.(v2 though if i'm correct)

stkr · 05-28-2008, 06:45 PM

Quote:

Originally Posted by soccerfreak24

I'll tell u if I somehow get premiums, but as of right now it looks as though I'm just getting the stock ones.(v2 though if i'm correct)

Well if they're anything like Apple they'll ask for a credit card number to make sure that you ship back what was broken. If you don't they'll just charge the card.

ZuneSkier · 05-28-2008, 06:59 PM

hmmm, i would try this... but i never feel like picking up the phone
and i just sent my skullcandy's in to get them replaced for free (warranty's are awesome)

soccerfreak24 · 05-28-2008, 07:06 PM

Quote:

Originally Posted by stkr

Well if they're anything like Apple they'll ask for a credit card number to make sure that you ship back what was broken. If you don't they'll just charge the card.

Well, A. They don't have my credit card #, and B. He explained the processs and didn't mention sending them back. So, I think i'll be fine... I believe it's only the premiums they have you send back.

Darth Camel · 05-28-2008, 07:26 PM

Quote:

Originally Posted by stkr

Well if they're anything like Apple they'll ask for a credit card number to make sure that you ship back what was broken. If you don't they'll just charge the card.

Nope, they don't do that. That'd be annoying as hell.

05-28-2008, 04:25 PM	#1 (permalink)
soccerfreak24 Support Team Expert Zuner Join Date: Nov 2007 Posts: 2,921 Reputation: 181	Going to try and get some free premium's. I'm about to call zune customer support, and explain how my zune 30 earbuds have "broken", and I need a replacement. I'm hoping that they send me some premiums like a lot of people have received. So for anyone that has called them, weather your earbuds are broken or not, anything I should like.. know? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-28-2008, 05:24 PM	#4 (permalink)
Little Horn Member Join Date: Apr 2008 Location: SoCal Posts: 579 Reputation: 46	They sent me premiums. They also said that they were going to send me another box to send in my "broken" ones and never did. I don't think it's worth the effort on their part. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. [ I considered the horns, and, behold, there came up among them another little horn, before whom there were three of the first horns plucked up by the roots: and, behold, in this horn were eyes like the eyes of man, and a mouth speaking great things.[/

05-28-2008, 05:35 PM	#7 (permalink)
Myndraine Experienced Zuner Join Date: Apr 2008 Location: Pennsylvania Posts: 214 Reputation: 40	I've been trying to find pictures of backs of Zunes where some idiot forgot to blur the SN. Zune 80s that is. __________________ Thanks stkr. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-28-2008, 05:40 PM	#11 (permalink)
Myndraine Experienced Zuner Join Date: Apr 2008 Location: Pennsylvania Posts: 214 Reputation: 40	Oh. ***. <_< That's dumb. D: I never registered my Zune. Maybe I should. I didn't know it had to be to use the warranty. __________________ Thanks stkr. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.* To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-28-2008, 05:43 PM	#12 (permalink)
Little Horn Member Join Date: Apr 2008 Location: SoCal Posts: 579 Reputation: 46	Yeah, probably should. Soccerfreak, I've got an 80gb. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. [ I considered the horns, and, behold, there came up among them another little horn, before whom there were three of the first horns plucked up by the roots: and, behold, in this horn were eyes like the eyes of man, and a mouth speaking great things.[/

05-28-2008, 05:13 PM	#2 (permalink)
ljtj28 Experienced Zuner Join Date: May 2008 Location: Portland, OR Posts: 121 Reputation: 22	I have a Zune 8 and the base in my earbuds died. I called them in and they were nice and everything. They agreed to send me replacements which arrived in about 3 days. No premiums though I was hoping for premiums :p

05-28-2008, 06:31 PM	#14 (permalink)
lilray3 Experienced Zuner Join Date: Nov 2007 Posts: 119 Reputation: 8	i want some premiums too i also got the 30's they suck they hurt my ears after hearing for a long time...tell us how it goes

05-28-2008, 06:33 PM	#15 (permalink)
stkr 'Keep Moving Forward...' GFX Crew Section Staff Expert Zuner Join Date: Jan 2008 Location: United States Posts: 2,881 Reputation: 476 Awards Showcase Total Awards: 1	I love mine and they still work perfectly. The rubber at the base has split, though, and it's driving me INSANE just by looking at it. The earbuds won't cut out so I can get new ones, though. I usually need new headphones every few months, but these have held up amazingly...they suck. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-28-2008, 06:59 PM	#18 (permalink)
ZuneSkier Experienced Zuner Join Date: May 2008 Location: Maine Posts: 246 Reputation: 24	hmmm, i would try this... but i never feel like picking up the phone and i just sent my skullcandy's in to get them replaced for free (warranty's are awesome)

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