Zune replacement earbuds

soccerfreak24 · 05-19-2008, 02:48 PM

So i'm curious... what happens when you call microsoft asking for a replacement set of earbuds!? It seems like a lot of people that have the normal stock earbuds have managed to get premium ones by calling microsoft, and example being here
So whats up? If I call saying my 8 gig earbuds are broken, will they just send me new ones?

Scrapz616 · 05-19-2008, 02:52 PM

I think if your zune is still under warranty they'll ship you new ones, but I think someone said that now they're asking for the broken ones to be sent to them.

soccerfreak24 · 05-19-2008, 02:53 PM

Quote:

Originally Posted by Scrapz616

I think if your zune is still under warranty they'll ship you new ones, but I think someone said that now they're asking for the broken ones to be sent to them.

Yeah, but will I get premium's or regular ones?

Scrapz616 · 05-19-2008, 02:56 PM

Quote:

Originally Posted by soccerfreak24

Yeah, but will I get premium's or regular ones?

Since you got a zune 8, I'm pretty sure they'll send you the premium ones.

Meekins · 05-19-2008, 03:27 PM

i just went to fye and got the on-sale skull candy earbuds for like 5 bucks, we'll worth it, they filter out all outside noise, to let you enjoy your music, without having it cranked, and they provide the silence that the outside world can't hear your music.

lilray3 · 05-19-2008, 03:33 PM

Quote:

Originally Posted by Cheapliquid

i just went to fye and got the on-sale skull candy earbuds for like 5 bucks, we'll worth it, they filter out all outside noise, to let you enjoy your music, without having it cranked, and they provide the silence that the outside world can't hear your music.

i really want skullcandy, but my brother had his broken a few weeks back and he only had it since last year in november....but if its only 5 dollars i might get myself a pair

ChadR · 05-19-2008, 03:43 PM

I've called 2 times, about 3 months back. As you probably know the Premium only comes in the Zune 80. I have a Zune 4, the lady really had no clue, and i told her I had the premium headphones before, 2 weeks later they shipped.

Next time I called I got the regular pair.

The next time I call, i'm just going to ask for a SYNC wire, because I hate slugging it from my PC to my Xbox 360.

Darth Camel · 05-19-2008, 04:34 PM

It depends on whether or not the person you get knows what headphones come with your Zune.

soccerfreak24 · 05-19-2008, 04:55 PM

Quote:

Originally Posted by Darth Camel

It depends on whether or not the person you get knows what headphones come with your Zune.

Hmmm, yeah, I guess that's it.

Btw, no one's ever had to send the stock earbuds back, right?

metalthorn · 05-19-2008, 05:01 PM

haha wow im on the phone now with a horrible new foreign worker...oh so horrible, but he tells me I need a receipt? He said he will still process my order without it, but I will need to show the mail man my reciept, wtf? Wow, seems unreal, but hopefully I can get some Premiums in the mail! Jw, How long does it usually take for the order to come in?

PoN · 05-19-2008, 05:12 PM

Quote:

Originally Posted by Scrapz616

Since you got a zune 8, I'm pretty sure they'll send you the premium ones.

false. they will give you regular. But ppl like zune 80 will get premiums

Scrapz616 · 05-19-2008, 05:16 PM

But don't the zune 8/4's come with premium? If so, then that sux.
If not, then I can understand that.

Xx Demon xX · 05-19-2008, 08:20 PM

mine broke. and my mom threw them out

This asian lady would couldnt speak english wants it back.. they sent me a new pair

but what am i gonna do.

soccerfreak24 · 05-19-2008, 08:33 PM

Quote:

Originally Posted by Xx Demon xX

mine broke. and my mom threw them out

This asian lady would couldnt speak english wants it back.. they sent me a new pair

but what am i gonna do.

well, if there sending them to you, wait till you get em then either A. Don't send anything back, or B. when they call, just say you lost them.. I'm pretty sure they wouldn't make you send your new earbuds back.

Quote:

Originally Posted by metalthorn

haha wow im on the phone now with a horrible new foreign worker...oh so horrible, but he tells me I need a receipt? He said he will still process my order without it, but I will need to show the mail man my reciept, wtf? Wow, seems unreal, but hopefully I can get some Premiums in the mail! Jw, How long does it usually take for the order to come in?

3-5 days.. or something like that. I got my replacement USB cable in like 4 days I think.

Cloud Strife · 05-19-2008, 08:40 PM

It depends. When I called, the woman was really nice, and said she would send me free Premium headphones even though I have a 30... it all just depends on unknown variables...

runtohell121 · 05-19-2008, 08:45 PM

well if they ask for it, they will send you regular ones, but if they don't ask for your broken one backs.. and you can/might be able to lie and ask them for premium lol

metalthorn · 05-20-2008, 04:17 AM

WOO HOO! I hope I get my premiums soon! 3-7 days! Cant wait! I advize everyone to do this before they might stop doing this or catching on to the work around...

**HeXuS** · 05-20-2008, 05:36 AM

Well ****, I'm gonna' call and tell them my Premiums from my 80 went to **** and hope I get another set of premiums...sucky part. My premiums really did go to ****.

Meekins · 05-20-2008, 06:25 AM

i'd take the 10 minutes to go to the store and spend 5 bucks then having to wait for anything :/ i still have my original earbuds, and i have the skull candy ones.

ALpHaMoNk · 05-20-2008, 08:37 AM

phone number?

I like free

05-19-2008, 02:48 PM	#1 (permalink)
soccerfreak24 Support Team Expert Zuner Join Date: Nov 2007 Posts: 2,921 Reputation: 181	Zune replacement earbuds So i'm curious... what happens when you call microsoft asking for a replacement set of earbuds!? It seems like a lot of people that have the normal stock earbuds have managed to get premium ones by calling microsoft, and example being here So whats up? If I call saying my 8 gig earbuds are broken, will they just send me new ones? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-19-2008, 02:52 PM	#2 (permalink)
Scrapz616 Support Team Super Zuner Join Date: Mar 2007 Location: New York Posts: 1,678 Reputation: 148	I think if your zune is still under warranty they'll ship you new ones, but I think someone said that now they're asking for the broken ones to be sent to them. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. *Throw Ya L's Up* To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-19-2008, 03:27 PM	#5 (permalink)
Meekins Jr. Member Join Date: Oct 2007 Posts: 354 Reputation: 37	i just went to fye and got the on-sale skull candy earbuds for like 5 bucks, we'll worth it, they filter out all outside noise, to let you enjoy your music, without having it cranked, and they provide the silence that the outside world can't hear your music. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-19-2008, 03:43 PM	#7 (permalink)
ChadR Zuner Join Date: Feb 2008 Posts: 77 Reputation: 22	I've called 2 times, about 3 months back. As you probably know the Premium only comes in the Zune 80. I have a Zune 4, the lady really had no clue, and i told her I had the premium headphones before, 2 weeks later they shipped. Next time I called I got the regular pair. The next time I call, i'm just going to ask for a SYNC wire, because I hate slugging it from my PC to my Xbox 360. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-19-2008, 04:34 PM	#8 (permalink)
Darth Camel Zune Freak Join Date: Jan 2008 Posts: 1,102 Reputation: 65	It depends on whether or not the person you get knows what headphones come with your Zune. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-19-2008, 05:01 PM	#10 (permalink)
metalthorn Zuner Join Date: Apr 2007 Location: Spartanburg, South Carolina Posts: 97 Reputation: 12	haha wow im on the phone now with a horrible new foreign worker...oh so horrible, but he tells me I need a receipt? He said he will still process my order without it, but I will need to show the mail man my reciept, wtf? Wow, seems unreal, but hopefully I can get some Premiums in the mail! Jw, How long does it usually take for the order to come in? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-19-2008, 05:16 PM	#12 (permalink)
Scrapz616 Support Team Super Zuner Join Date: Mar 2007 Location: New York Posts: 1,678 Reputation: 148	But don't the zune 8/4's come with premium? If so, then that sux. If not, then I can understand that. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. *Throw Ya L's Up* To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-19-2008, 08:20 PM	#13 (permalink)
Xx Demon xX Zuner Join Date: May 2008 Location: Where ever you live. Posts: 82 Reputation: 10	mine broke. and my mom threw them out This asian lady would couldnt speak english wants it back.. they sent me a new pair but what am i gonna do. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Thanks Stkr To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-19-2008, 08:40 PM	#15 (permalink)
Cloud Strife Windows 7 Tech Support Team GFX Crew Section Staff Elite Zuner Join Date: Nov 2007 Location: Vancouver, BC Posts: 2,304 Reputation: 426 Awards Showcase Total Awards: 1	It depends. When I called, the woman was really nice, and said she would send me free Premium headphones even though I have a 30... it all just depends on unknown variables... __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-20-2008, 04:17 AM	#17 (permalink)
metalthorn Zuner Join Date: Apr 2007 Location: Spartanburg, South Carolina Posts: 97 Reputation: 12	WOO HOO! I hope I get my premiums soon! 3-7 days! Cant wait! I advize everyone to do this before they might stop doing this or catching on to the work around... __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-20-2008, 05:36 AM	#18 (permalink)
HeXuS Vista Zune Styler Premium Member Experienced Zuner Join Date: Jun 2007 Posts: 186 Reputation: 37	Well **, I'm gonna' call and tell them my Premiums from my 80 went to and hope I get another set of premiums...sucky part. My premiums really did go to *. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.*

05-20-2008, 06:25 AM	#19 (permalink)
Meekins Jr. Member Join Date: Oct 2007 Posts: 354 Reputation: 37	i'd take the 10 minutes to go to the store and spend 5 bucks then having to wait for anything :/ i still have my original earbuds, and i have the skull candy ones. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-20-2008, 08:37 AM	#20 (permalink)
ALpHaMoNk Zewbie Join Date: Feb 2008 Posts: 4 Reputation: 10	phone number? I like free

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