Zune Screwed me.

PoN · 01-07-2008, 03:17 PM

Okay this time i broke my zune again... and now im totally finished.

I tired to call zune customer support and get a replacement on a fautly product.
About how my zune lcd cracked.. Well this is the story..

This is my 2nd zune that i broke..

And Well It wasnt my fault this time and well i was charging it on my 360 and i just heard a buzzing sound and then i left it and walked out and when i came back i turned it on and it looked like this..

+ YouTube Video

And so i called them and they siad that cant help me since everything except the screen is covered.. and im completely broke so im pretty much done with zune stuff.. unless someone can help me.. so please say something ..

sigh.

Dragod · 01-07-2008, 03:19 PM

There's nothing any of us can really do... Sorry man.

Dizzy · 01-07-2008, 03:23 PM

Zune screwed you?
Well, at least you can sue for sexual harassment now.

PoN · 01-07-2008, 03:25 PM

... HAHA AHAHA HAHA. not.
And well i kno you prolly cant help me.

Well is there anything ican do wit this 250 paper weight?

jboyd8 · 01-07-2008, 03:33 PM

Buy another screen, look for a cheap one on fleabay. or there is a company that will replace it for you, google rapid repair. Hope this helps

Dizzy · 01-07-2008, 03:44 PM

Quote:

Originally Posted by PoN

... HAHA AHAHA HAHA. not.
And well i kno you prolly cant help me.

Well is there anything ican do wit this 250 paper weight?

C'mon sexual harassment panda boy.

Honestly, for the price it would take to repair the zune, you'd be better off buying another one.

You can still load music onto it and play it over your 360.

CameleonMK · 01-07-2008, 04:19 PM

Was anybody else around?

lpxxfaintxx · 01-07-2008, 04:58 PM

I find it shocking that the damage is not covered by warranty. Tell them that the LCD crack is not from a drop or anything, but the screen got "damaged" while charging via Xbox.

Dizzy · 01-07-2008, 05:04 PM

It's true though, any LCD break isn't covered by warranty. That's why so many people were complaining about that alleged expanding battery deal awhile back.

Gregory · 01-07-2008, 05:25 PM

Ask for a supervisor when you call, tell them EXACTLY what happened.

CameleonMK · 01-07-2008, 05:40 PM

Yea, I would be pissed.

zombie278 · 01-07-2008, 05:47 PM

i would just buy another screen

CameleonMK · 01-07-2008, 06:17 PM

It would just be easier to just buy a new zune.

Trogdor · 01-07-2008, 07:17 PM

that sucks but then again how did your 1st zune break because if it was a operator problem they wont believe that this one broke while charging

skullcandy527 · 01-07-2008, 07:30 PM

whoa..... thats a big ass crack, how'd that exactly happen?

vt360 · 01-07-2008, 08:06 PM

Quote:

Originally Posted by Dizzy

C'mon sexual harassment panda boy.

Honestly, for the price it would take to repair the zune, you'd be better off buying another one.

You can still load music onto it and play it over your 360.

aw already said and i was looking forward to saying something creative...

sell your zune and scavenge money sell stuff on ebay i made $100 on 27.5 pounds of legos (intresting fact about me)

PoN · 01-07-2008, 08:12 PM

Quote:

Originally Posted by lpxxfaintxx

I find it shocking that the damage is not covered by warranty. Tell them that the LCD crack is not from a drop or anything, but the screen got "damaged" while charging via Xbox.

i did then they told me..

i smell something wrong with that. and then i said why the **** y i lie about some **** like that? IM ****ING PISSED THAT U GUYS DONT AHVE ****ING WARRENTY ON MY LCD. and idk if they heard that part they hung up before so i was pretty pissed off. and it did just happen from charging there has been 200+ cases from that happening to ppl its all over the web and i tried they wont help me with anything.

so i did get the shaft.. and now imma use my psp as my mp3 player... ugh..

BrianLikesZune · 01-07-2008, 08:49 PM

Hm.
well if you feel lucky,

http://www.retail-recyclers.com/categories.asp?id=PAU

this is a place where retail stores send all the merch people return to them, sometimes because its broken, sometimes, because they dont want it.

they have a ton of stuff for cheap, like, 2 bucks cheap, but you'd be taking a risk.

I've personally purchased 2 psp's off there for 10 bucks a piece, 1 of them turns out was perfectly fine, (80$ profit), while the other one only had a busted screen. (60$ profit). Either way, your still making money. You can check if they have zune screens, or maybe zunes!

Good luck, sorry to hear about your mishap. :-/ Those darn 360 watts.

PoN · 01-08-2008, 01:15 PM

thanks for that link idont have paypal or any way to pay over online until i get my gift card from my parent.. which wont be till my 16 birthday. And i called customer support and well they seem to delete me from their records some reason.. isnt that strange..? anyone else think that strange?

jboyd8 · 01-09-2008, 04:30 PM

Iwould have hung up on you too, those people who answer the phones are working trying to make a living and don't deserve your ranting, but it did feel good didn't it ;-}

01-07-2008, 03:19 PM	#2 (permalink)
Dragod The Master Chief Retired Staff Expert Zuner Join Date: Mar 2007 Location: In a house. Posts: 2,649 Reputation: 240	There's nothing any of us can really do... Sorry man. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

01-07-2008, 03:23 PM	#3 (permalink)
Dizzy Joe the Plumber Moderator Ultimate Zuner Join Date: Mar 2007 Posts: 6,732 Reputation: 357	Zune screwed you? Well, at least you can sue for sexual harassment now. __________________ Stop activity immediately if you feel short of breath, faint or dizzy, experience chest pain, or profuse perspiration. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

01-07-2008, 03:25 PM	#4 (permalink)
PoN Panda-monium! Premium Member Super Zuner Join Date: Apr 2007 Location: Bedford Michigan Posts: 1,780 Reputation: 79	... HAHA AHAHA HAHA. not. And well i kno you prolly cant help me. Well is there anything ican do wit this 250 paper weight? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

01-07-2008, 03:33 PM	#5 (permalink)
jboyd8 Zuner Join Date: Oct 2007 Location: The Sunny South Posts: 83 Reputation: 10	Buy another screen, look for a cheap one on fleabay. or there is a company that will replace it for you, google rapid repair. Hope this helps __________________ "What Me Worry???" Alfred E. Newman

01-07-2008, 05:04 PM	#9 (permalink)
Dizzy Joe the Plumber Moderator Ultimate Zuner Join Date: Mar 2007 Posts: 6,732 Reputation: 357	It's true though, any LCD break isn't covered by warranty. That's why so many people were complaining about that alleged expanding battery deal awhile back. __________________ Stop activity immediately if you feel short of breath, faint or dizzy, experience chest pain, or profuse perspiration. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

01-07-2008, 04:58 PM	#8 (permalink)
lpxxfaintxx Administrator Ultimate Zuner Join Date: Jul 2006 Location: Fullerton, CA Posts: 5,833 Reputation: 247	I find it shocking that the damage is not covered by warranty. Tell them that the LCD crack is not from a drop or anything, but the screen got "damaged" while charging via Xbox.

01-07-2008, 05:25 PM	#10 (permalink)
Gregory Support Team Moderator Ultimate Zuner Join Date: Apr 2007 Location: What a stalker! Posts: 6,441 Reputation: 265	Ask for a supervisor when you call, tell them EXACTLY what happened. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Do you live outside of the US, have Paypal, and want the Zune Pass? If so PM or visit my To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. .

01-07-2008, 05:47 PM	#12 (permalink)
zombie278 Experienced Zuner Join Date: Aug 2007 Posts: 109 Reputation: 14	i would just buy another screen

01-07-2008, 07:30 PM	#15 (permalink)
skullcandy527 Experienced Zuner Join Date: May 2007 Posts: 133 Reputation: 14	whoa..... thats a big ass crack, how'd that exactly happen? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Thanks, Mr. Munke To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. My Sexy Zune~ x]

01-07-2008, 08:49 PM	#18 (permalink)
BrianLikesZune Member Join Date: Sep 2007 Location: Minnesota Posts: 524 Reputation: 49	Hm. well if you feel lucky, http://www.retail-recyclers.com/categories.asp?id=PAU this is a place where retail stores send all the merch people return to them, sometimes because its broken, sometimes, because they dont want it. they have a ton of stuff for cheap, like, 2 bucks cheap, but you'd be taking a risk. I've personally purchased 2 psp's off there for 10 bucks a piece, 1 of them turns out was perfectly fine, (80$ profit), while the other one only had a busted screen. (60$ profit). Either way, your still making money. You can check if they have zune screens, or maybe zunes! Good luck, sorry to hear about your mishap. :-/ Those darn 360 watts. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

01-08-2008, 01:15 PM	#19 (permalink)
PoN Panda-monium! Premium Member Super Zuner Join Date: Apr 2007 Location: Bedford Michigan Posts: 1,780 Reputation: 79	thanks for that link idont have paypal or any way to pay over online until i get my gift card from my parent.. which wont be till my 16 birthday. And i called customer support and well they seem to delete me from their records some reason.. isnt that strange..? anyone else think that strange? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

01-09-2008, 04:30 PM	#20 (permalink)
jboyd8 Zuner Join Date: Oct 2007 Location: The Sunny South Posts: 83 Reputation: 10	Iwould have hung up on you too, those people who answer the phones are working trying to make a living and don't deserve your ranting, but it did feel good didn't it ;-} __________________ "What Me Worry???" Alfred E. Newman

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