Windows Media Player playback

fifthecho · 12-26-2007, 07:10 AM

Hopefully someone can assist me with this.

I recently built a new system running Windows Vista Ultimate. Previously I'd been using XP Pro.
On my XP system, I would download music with my Zune Pass and playback songs / build playlists in WMP with the new software (for autoplaylists, etc).

With my new Vista box I'm attempting to do the same thing and recieve an error (without error code) whose help page takes me to a MS page about installing a sound card.

WMP plays back my MP3 files without issue, however my belief is that WMP hasn't accessed/downloaded the DRM rights to my Zune Pass content.

Is anyone aware of a way to resolve this issue?

Dragod · 12-26-2007, 07:42 AM

Have you logged in to Zune recently and downloaded the DRM Rights for the new computer?

fifthecho · 12-26-2007, 09:51 AM

Yes. The media plays back in the Zune software fine. I just prefer WMP for playlist building and playback on my PC.

[Edit]
Based upon some other recommendations I've found online, I grabbed the Napster DRM Reset utility and ran it with no success. I had to redownload tracks with the Zune software (as they wouldn't play anymore) but the tracks still will not play with WMP.

fifthecho · 01-02-2008, 05:53 AM

...am I the only one with this issue?

Gregory · 01-02-2008, 06:05 AM

Have you tried getting the latest drivers for your sound card?

nwelker · 03-16-2008, 01:24 PM

12-26-2007, 07:10 AM	#1 (permalink)
fifthecho Squirt Join Date: Jul 2007 Posts: 14 Reputation: 10 $zB: 5 Donate	Windows Media Player playback Hopefully someone can assist me with this. I recently built a new system running Windows Vista Ultimate. Previously I'd been using XP Pro. On my XP system, I would download music with my Zune Pass and playback songs / build playlists in WMP with the new software (for autoplaylists, etc). With my new Vista box I'm attempting to do the same thing and recieve an error (without error code) whose help page takes me to a MS page about installing a sound card. WMP plays back my MP3 files without issue, however my belief is that WMP hasn't accessed/downloaded the DRM rights to my Zune Pass content. Is anyone aware of a way to resolve this issue?

12-26-2007, 07:42 AM	#2 (permalink)
Dragod The Master Chief Retired Staff Expert Zuner Join Date: Mar 2007 Location: In a house. Posts: 2,649 Reputation: 240 $zB: 425 Donate	Have you logged in to Zune recently and downloaded the DRM Rights for the new computer? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

12-26-2007, 09:51 AM	#3 (permalink)
fifthecho Squirt Join Date: Jul 2007 Posts: 14 Reputation: 10 $zB: 5 Donate	Yes. The media plays back in the Zune software fine. I just prefer WMP for playlist building and playback on my PC. [Edit] Based upon some other recommendations I've found online, I grabbed the Napster DRM Reset utility and ran it with no success. I had to redownload tracks with the Zune software (as they wouldn't play anymore) but the tracks still will not play with WMP. Last edited by fifthecho : 12-26-2007 at 11:55 AM. Reason: Update.

01-02-2008, 06:05 AM	#5 (permalink)
Gregory Support Team Moderator Ultimate Zuner Join Date: Apr 2007 Location: What a stalker! Posts: 6,436 Reputation: 257 $zB: 3743 Donate	Have you tried getting the latest drivers for your sound card? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Do you live outside of the US, have Paypal, and want the Zune Pass? If so PM or visit my To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. .

03-16-2008, 01:24 PM	#6 (permalink)
nwelker Zewbie Join Date: Mar 2008 Posts: 7 Reputation: 10 $zB: 8 Donate	Hmm

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01-02-2008, 05:53 AM	#4 (permalink)
fifthecho Squirt Join Date: Jul 2007 Posts: 14 Reputation: 10 $zB: 5 Donate	...am I the only one with this issue?

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