Dell�s Deal is Dead

ACE · 08-17-2007, 12:14 AM

You may have heard awhile back, Gizmodo gave the happenin’ on an outrageous deal that was a little too good to be true. Get a black Zune for only $104, tax and shipping included from Dell?! Sure enough, people were finding it out for themselves, and orders came flooding in.

But it seems Dell caught on, and the deal, as it turns out, was too good to be true. Dell has since cancelled all outstanding orders, and attributed the insane deal to a glitch or ‘internal system error’. Waiting customers instead will get this letter:

Dear Valued Customer,

This note is in reference to your recent order for a Zune MP3 Player.
Regrettably, we had to cancel your recent order for the Zune 30GB MP3 Player. Due to an internal system error, your order included discounts that should not have been applied.

We specifically indicate on our web pages, catalogs, and advertising that Dell cannot be responsible for such errors and reserves the right to cancel any orders arising from such erros. In addition, our email documentation provided to customers as they place orders contain the same statement.

We truly value our relationship and reputation with our customers, and we are sorry for any inconvenience this may have caused. Please be assured that we are working hard to try and prevent similar issues going forward.

We apologize for the inconvenience this has caused. If you wish to order a replacement Zune MP3 Player at the correct cost, you can enter a new order online at www.dell.com or call Dell S&P at 1-888-452-3108.

Thank you for choosng Dell.
Copyright 2005 Dell Inc. U.S. only. Dell Inc. is located at One Dell Way, Mail Stop 8129, Round Rock, TX 78682

Geez....Thanks for nothing….literally Dell!!….

Fez · 08-17-2007, 03:58 AM

Ahh thats too bad..
I feel sorry for all those that happily ordered their Zunes.
To be fair* the discount was ridiculous and dell would have a lot of money if they went through with it.

Mrtacobell · 08-17-2007, 07:48 AM

Wow...A lot of people sure did get pissed off..i know i would be...hopefully they still decided to buy a zune and not that ugly thing..ipod

Dizzy · 08-17-2007, 07:56 AM

Eh, I didn't hear about it until it had been fixed but $104 for a zune is crazy.

Sexified Loveandhatejw · 08-17-2007, 08:32 AM

Luckily i got my two before the letter was sent out, 2 for less than the price of 1. 1 of them brokeded tho

jessy · 08-17-2007, 11:20 AM

wow, wtf i would have boughten at least 5 of them

08-17-2007, 12:14 AM	#1 (permalink)
ACE I Scream, U Scream, We... zB Writer Section Staff Elite Zuner Join Date: Mar 2007 Location: Fresno, CA USA Posts: 2,097 Reputation: 188 $zB: 376 Donate Awards Showcase Total Awards: 1	Dell�s Deal is Dead You may have heard awhile back, Gizmodo gave the happenin’ on an outrageous deal that was a little too good to be true. Get a black Zune for only $104, tax and shipping included from Dell?! Sure enough, people were finding it out for themselves, and orders came flooding in. But it seems Dell caught on, and the deal, as it turns out, was too good to be true. Dell has since cancelled all outstanding orders, and attributed the insane deal to a glitch or ‘internal system error’. Waiting customers instead will get this letter: Dear Valued Customer, This note is in reference to your recent order for a Zune MP3 Player. Regrettably, we had to cancel your recent order for the Zune 30GB MP3 Player. Due to an internal system error, your order included discounts that should not have been applied. We specifically indicate on our web pages, catalogs, and advertising that Dell cannot be responsible for such errors and reserves the right to cancel any orders arising from such erros. In addition, our email documentation provided to customers as they place orders contain the same statement. We truly value our relationship and reputation with our customers, and we are sorry for any inconvenience this may have caused. Please be assured that we are working hard to try and prevent similar issues going forward. We apologize for the inconvenience this has caused. If you wish to order a replacement Zune MP3 Player at the correct cost, you can enter a new order online at www.dell.com or call Dell S&P at 1-888-452-3108. Thank you for choosng Dell. Copyright 2005 Dell Inc. U.S. only. Dell Inc. is located at One Dell Way, Mail Stop 8129, Round Rock, TX 78682 Geez....Thanks for nothing….literally Dell!!…. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. I'm an To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. ...Do you know what the original ZuneMarketplace looked like? Last edited by ACE : 08-17-2007 at 12:41 AM. Reason: edit link

08-17-2007, 03:58 AM	#2 (permalink)
Fez Posting Disabled Graduate Zuner Join Date: Mar 2007 Location: Hell Hole aka Saudi Arabia Posts: 1,452 Reputation: 58 $zB: 12 Donate	Ahh thats too bad.. I feel sorry for all those that happily ordered their Zunes. To be fair* the discount was ridiculous and dell would have a lot of money if they went through with it. Last edited by Fez : 08-17-2007 at 04:15 AM.

08-17-2007, 07:56 AM	#4 (permalink)
Dizzy caucASIAN, but not as cool as ASIANS Moderator Ultimate Zuner Join Date: Mar 2007 Posts: 6,702 Reputation: 303 $zB: 161 Donate	Eh, I didn't hear about it until it had been fixed but $104 for a zune is crazy. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Dizzy - Founder of zB REDnecks. Master Chief of Hillbillies.

08-17-2007, 08:32 AM	#5 (permalink)
Sexified Loveandhatejw Experienced Member Join Date: Mar 2007 Location: G-Rap Posts: 822 Reputation: 53 $zB: 167 Donate	Luckily i got my two before the letter was sent out, 2 for less than the price of 1. 1 of them brokeded tho __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

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08-17-2007, 07:48 AM	#3 (permalink)
Mrtacobell Jr. Member Join Date: May 2007 Posts: 410 Reputation: 12 $zB: 1 Donate	Wow...A lot of people sure did get pissed off..i know i would be...hopefully they still decided to buy a zune and not that ugly thing..ipod

08-17-2007, 11:20 AM	#6 (permalink)
jessy Experienced Zuner Join Date: May 2007 Posts: 180 Reputation: 10 $zB: 18 Donate	wow, wtf i would have boughten at least 5 of them

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