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Old 07-14-2008, 09:07 AM   #1 (permalink)
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Default Can't buy songs from marketplace, C00D11CD

Well, I just used Jon's little 100 MS point promotion, and got some points on various accounts. So, i finally get em all, sign up for hte zune accounts, log in, go to buy a song, and I get this. "an unkown error occured, for more info click web help." the error code is C00D11CD... this sucks. Any ideas?
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Old 07-14-2008, 09:38 AM   #2 (permalink)
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did your internet fail?
also, did you click for web help, sometimes those things can help!



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Old 07-14-2008, 09:41 AM   #3 (permalink)
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Try restarting Zune and if that doesn't work restart the computer if I get that error I just restart it and it works
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Old 07-14-2008, 09:46 AM   #4 (permalink)
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Quote:
Originally Posted by sawfan862 View Post
Try restarting Zune and if that doesn't work restart the computer if I get that error I just restart it and it works
I'll try restarting the comp, but how would restarting the zune help? You don't need it for buying songs..
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Old 07-14-2008, 09:52 AM   #5 (permalink)
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Quote:
The points will be sent at the END OF THE PROMOTION.
Anyway, uninstall with unzoone and reinstall with the full package.
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Do you live outside of the US, have Paypal, and want the Zune Pass? If so PM or visit my
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Old 07-14-2008, 09:54 AM   #6 (permalink)
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Quote:
Originally Posted by Gregory View Post
Anyway, uninstall with unzoone and reinstall with the full package.
I already recieved the points, they're on my account(100 points) it allows me to purchase, but then during processing it fails. And i don't really want to uninstall/reinstall being I have playlists set up, and such... dont' want to have to re-set up everything.

Nope, rebooting didn't help.
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Last edited by Volpe Sinatra : 08-08-2008 at 10:19 AM.





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Old 07-14-2008, 04:15 PM   #7 (permalink)
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Keep in mind your parent's blocking thing could be preventing it.
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Old 07-15-2008, 05:23 PM   #8 (permalink)
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Quote:
Originally Posted by ShotgunSnipist View Post
Keep in mind your parent's blocking thing could be preventing it.
That could actually be it...but I think that's pretty slim, since that really only affects browsers.
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Old 07-15-2008, 05:33 PM   #9 (permalink)
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Quote:
Originally Posted by soccerfreak24 View Post
That could actually be it...but I think that's pretty slim, since that really only affects browsers.
Well since the marketplace has to access the internet,
it could send a request and the firewall will ask for what and it will say: Buying stuff online. Therefore the firewall will block it. Do you know what protection you have? You can most likely go to the bottom right hand corner of your screen right click on the icon for you parental control software and say disable.
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Old 08-02-2008, 07:29 PM   #10 (permalink)
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Default problem too....

yeah i got that, but instead i had 1200 ms points. everytime i try and buy a song the web error pops up, i click on it, and they have no answer for it.



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Old 08-08-2008, 09:19 AM   #11 (permalink)
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Default ur not alone

dude im having the same exact problem i bought points and i cant buy em because of some unknown error




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