Can't Sign in to Marketplace Error C00D1374

jnottingham13 · 05-26-2008, 05:22 PM

Ok so i go to sign in to the marketplace and of course, it says "An error occured while connecting to the Zune Marketplace." I go to web help and it tells me my device is not responding or that a firewall is blocking it. I added Zune.exe to my firewall exceptions and nothing happened. My device is clearly responding fine because i just synced music to it. I'm really getting mad at this right now.

If anyone has any clue to whats going on with this or how to fix it please let me know. I've tried reinstalling and it did nothing. I have a Zune 30 GB if that helps, and my password is correct. I'm connected to the internet and its not Wi-Fi.

Help?!

Screenshot:
http://i32.tinypic.com/34rssax.jpg

Gregory · 05-26-2008, 05:37 PM

Try uninstalling with UnZoone, then reinstalling with the full package.

jnottingham13 · 05-26-2008, 05:42 PM

Quote:

Originally Posted by Gregory

Try uninstalling with UnZoone, then reinstalling with the full package.

will i have to put my music in and restart from scratch?

Gregory · 05-26-2008, 05:56 PM

Nope, just choose make this my new home computer.

jnottingham13 · 05-26-2008, 06:22 PM

didnt work dude, thanks for trying though.

theguywholikeszune · 09-30-2008, 06:53 PM

i've noticed you've had a lot of problems. try creating a new zune social account.

05-26-2008, 05:22 PM	#1 (permalink)
jnottingham13 Squirt Join Date: May 2008 Posts: 11 Reputation: 10	Can't Sign in to Marketplace Error C00D1374 Ok so i go to sign in to the marketplace and of course, it says "An error occured while connecting to the Zune Marketplace." I go to web help and it tells me my device is not responding or that a firewall is blocking it. I added Zune.exe to my firewall exceptions and nothing happened. My device is clearly responding fine because i just synced music to it. I'm really getting mad at this right now. If anyone has any clue to whats going on with this or how to fix it please let me know. I've tried reinstalling and it did nothing. I have a Zune 30 GB if that helps, and my password is correct. I'm connected to the internet and its not Wi-Fi. Help?! Screenshot: http://i32.tinypic.com/34rssax.jpg Last edited by jnottingham13 : 05-26-2008 at 05:23 PM. Reason: Messed up the url for picture

05-26-2008, 05:37 PM	#2 (permalink)
Gregory Support Team Moderator Ultimate Zuner Join Date: Apr 2007 Location: What a stalker! Posts: 6,440 Reputation: 265	Try uninstalling with UnZoone, then reinstalling with the full package. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Do you live outside of the US, have Paypal, and want the Zune Pass? If so PM or visit my To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. .

05-26-2008, 05:56 PM	#4 (permalink)
Gregory Support Team Moderator Ultimate Zuner Join Date: Apr 2007 Location: What a stalker! Posts: 6,440 Reputation: 265	Nope, just choose make this my new home computer. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Do you live outside of the US, have Paypal, and want the Zune Pass? If so PM or visit my To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. .

05-26-2008, 06:22 PM	#5 (permalink)
jnottingham13 Squirt Join Date: May 2008 Posts: 11 Reputation: 10	didnt work dude, thanks for trying though.

09-30-2008, 06:53 PM	#6 (permalink)
theguywholikeszune Experienced Zuner Join Date: Sep 2008 Posts: 117 Reputation: 9	i've noticed you've had a lot of problems. try creating a new zune social account.

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