Zune software cannot connect...

JustinSane · 12-30-2006, 08:52 PM

http://img156.imageshack.us/img156/6...neerroriy2.jpg

Sometimes when I click to preview a song I have to try multiple times because I get this error. Anyone else getting this?

TaylorC · 05-04-2007, 10:25 PM

I'm getting this same error, has anyone figured out how to fix this?

Mathias_Arachon · 05-24-2007, 03:58 PM

I would check your firewall settings. You needs to give Zune.exe, ZuneNss.exe and ZuneLauncher.exe access to the web / tcp stack in your firewall.

You can also try to run the Internet Setup wizard from the Internet Options control panel. That sometimes fixes issues with proxy settings. Sometimes the computer expects a proxy when one is not set up and running the wizard corrects the issue.

One last thing is that you could try the WinsockXP Fix. Run the program and reboot. If you still get the error, you can rule out a true network error I think. WinsockXP is designed to repair errors caused by mal-ware but it may help anyway.
http://www.majorgeeks.com/download4372.html

12-30-2006, 08:52 PM	#1 (permalink)
JustinSane Squirt Join Date: Dec 2006 Posts: 13 Reputation: 10	Zune software cannot connect... http://img156.imageshack.us/img156/6...neerroriy2.jpg Sometimes when I click to preview a song I have to try multiple times because I get this error. Anyone else getting this?

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05-04-2007, 10:25 PM	#2 (permalink)
TaylorC Zewbie Join Date: May 2007 Location: Texas Posts: 5 Reputation: 10	I'm getting this same error, has anyone figured out how to fix this?

05-24-2007, 03:58 PM	#3 (permalink)
Mathias_Arachon Jr. Zuner Join Date: Mar 2007 Location: Colorado, USA Posts: 48 Reputation: 11	I would check your firewall settings. You needs to give Zune.exe, ZuneNss.exe and ZuneLauncher.exe access to the web / tcp stack in your firewall. You can also try to run the Internet Setup wizard from the Internet Options control panel. That sometimes fixes issues with proxy settings. Sometimes the computer expects a proxy when one is not set up and running the wizard corrects the issue. One last thing is that you could try the WinsockXP Fix. Run the program and reboot. If you still get the error, you can rule out a true network error I think. WinsockXP is designed to repair errors caused by mal-ware but it may help anyway. http://www.majorgeeks.com/download4372.html

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