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Gen 2 Help with the Zune 4, 8, 16, 80, and 120.

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Old 06-13-2008, 07:10 AM   #1 (permalink)
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Default The weidiest Zune 80Gb's problem ever !!!!

I've got a 80Gb 2nd version Zune Player. I works really well until when i turned it off and could not never turn it on again ! I tried to connect it with my computer via the USB cable but my computer did not even recognise my Zune. It just popped out the Zune background with out the loading bar and that's it. It's been displaying the background for ages and i could not make a hard reset on my Zune. So, is there any suggestions that could help me bring my Zune back ????



That is what it looks like when i plug the cable in (and it's still the background even i un-plug the cable)



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Old 06-13-2008, 05:40 PM   #2 (permalink)
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Sorry to hear about that. Hope you figure it out, but what in the hell? You aren't using those earphones in the picture are you? I would consider this sacrilege! Maybe your Zune is not happy with your poor decision on earphones. =D



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Old 06-13-2008, 08:42 PM   #3 (permalink)
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you could get help on how to restore your zune if you go to:

http://support.microsoft.com/kb/927001?sd=zune

hope this helps




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Old 06-13-2008, 08:44 PM   #4 (permalink)
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do that or call 1877GETZUNE or 1877GOTZUNE cant remember which one and if its under one year your good
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Old 06-13-2008, 10:22 PM   #5 (permalink)
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Thank you ace 123, i had a similar problem and it was stressin me out! That website you gave solved my problem tho! Good Work +rep 4 u
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Old 06-15-2008, 03:38 PM   #6 (permalink)
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Next time it just freezes up press and hold down the back button and "up" on the directional pad for a few seconds, it'll just restart it, like an old Nintendo you know?



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