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| Gen 2 Help with the Zune 4, 8, 16, 80, and 120. |
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#1 (permalink) |
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Zewbie
Join Date: May 2008
Posts: 5
Reputation: 10
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So, hello everyone
My Z80 stopped the other day with no reason and I dont know what to do! I can't call the 877 number since i'm in mexico and I also tried the <+^ with the Zune pad and the back button. It was almost complete of battery and it didn't fell or anything like that I tried connecting it to my pc, my X360 (neither of them recognize it) and to an AC adapter Someone has an idea and if there is a solution ![]() Thnks ![]() |
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#2 (permalink) |
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Support Team
Moderator Ultimate Zuner Join Date: Apr 2007
Location: What a stalker!
Posts: 6,436
Reputation: 257
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Try leaving it charging for 12 hours, then see if it boots up.
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#3 (permalink) | ||
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Super Zuner²
Join Date: Jan 2008
Location: a small town in california....
Posts: 4,301
Reputation: 176
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if not.. then probably the battery is dead..
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#4 (permalink) |
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Zewbie
Join Date: May 2008
Posts: 5
Reputation: 10
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but if the battery is dead..
what I can do? should I try to change the battery myself?? or try to send it to Support?? and if I need to do it they send you a new Z80 like they send you a X360?? and they check your files?? bcause I have some personal files :S |
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#6 (permalink) | |
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Domo
Section Staff
Expert Zuner Join Date: Mar 2007
Location: Nowhere, USA
Posts: 3,178
Reputation: 214
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you need to send it in, though I don't know how since your location prediciment causes problems, maybe if you have an american friend they can get it sent in for you
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#7 (permalink) |
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Support Team
Expert Zuner Join Date: Nov 2007
Posts: 2,898
Reputation: 178
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So did the battery drain fail?
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#8 (permalink) |
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Zewbie
Join Date: May 2008
Posts: 5
Reputation: 10
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yes, it doesn't charge, I'm lookin for someone who also has a zune, but no one has one =/
I have tried with my cable in different sites, my pc, my X360, an also a AC adapter, with no answer.. I'll try to send it to support, but a question they send you your own Zune??, or they change it for a new one??, bcause I have some stuff that I don't want others to see.. and since I can't make my Zune turn on, I can't erase them, and also, almost all my songs are in there, b/c I use the Guest sync a lot Thank you for your time, and please, answer if you know :/ |
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#9 (permalink) |
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Experienced Zuner
Join Date: Apr 2008
Posts: 138
Reputation: 10
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Are you living permanently in Mexico or on vacation? You could always wait till you get back to America if you live in America.
However, if you're native to Mexico, try flicking the hold switch back and forth. I sometimes can't turn the Zune on with any buttons until I lock it and unlock it.
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#11 (permalink) | |
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Zewbie
Join Date: Jan 2008
Posts: 6
Reputation: 10
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