Zune 80 is stuck on "3. Please Wait" screen

natureboy · 05-06-2008, 01:53 PM

I got my 80gb zune 3 days back, I live in India.
Since the time i have unboxed & tried running, it is giving me the "3 Please wait" screen.
I have tried all the key combinations & the drain battery/charge thing. I even let it stay connected to the USB for 8 hours straight, nothing seems to work for me.
Since i stay in India, sending it back is not an option. I need some urgent help regarding this, thanks!

Gow616 · 05-07-2008, 11:22 AM

Did you install the firmware onto the device?

Try uninstalling and reinstalling the software?

natureboy · 05-07-2008, 01:18 PM

Now im confused

You mean as soon as I unbox the zune, i have to instal firmware to run it? How do i begin with it then?
Also, it hasnt still moved from the "3 Please Wait" screen since 4 days now, is that normal?

Gow616 · 05-07-2008, 04:59 PM

First you install the Zune Software on the computer.
Next, you hook the Zune up to the computer so that it activates the device.
Also, you might want to update the firmware as 2.5 just got released this week.

natureboy · 05-08-2008, 03:56 AM

The zune software IS installed on my computer (ver. 2.5, latest)
When i connect the zune to my laptop via the USB cable, it shows a battery sign, then after a few minutes, the backlight comes on & the battery sign is still visible. After a total of 15 mins or so, i see the Zune logo in a black background & then straight away, the "3 Please Wait" message appears & stays there forever. This is extremely annoying :-(

Bman22 · 05-08-2008, 09:20 PM

press and hold the back and up buttons until your zune resets, then press and hold the back, center and left buttons until the zune shows that it is reseting. Try plugging it in after that

05-06-2008, 01:53 PM	#1
natureboy Zewbie Join Date: May 2008 Posts: 3 Reputation: 10 $zB: 1 Donate	Zune 80 is stuck on "3. Please Wait" screen I got my 80gb zune 3 days back, I live in India. Since the time i have unboxed & tried running, it is giving me the "3 Please wait" screen. I have tried all the key combinations & the drain battery/charge thing. I even let it stay connected to the USB for 8 hours straight, nothing seems to work for me. Since i stay in India, sending it back is not an option. I need some urgent help regarding this, thanks!

05-08-2008, 09:20 PM	#6
Bman22 Support Team Experienced Zuner Join Date: Oct 2007 Location: Albuquerque, NM Posts: 231 Reputation: 20 $zB: 83 Donate	press and hold the back and up buttons until your zune resets, then press and hold the back, center and left buttons until the zune shows that it is reseting. Try plugging it in after that __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. thanks to To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. for the sig To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

Remove Advertisements Sponsored Links
Zune Boards Advertisement

05-07-2008, 01:18 PM	#3
natureboy Zewbie Join Date: May 2008 Posts: 3 Reputation: 10 $zB: 1 Donate	Now im confused You mean as soon as I unbox the zune, i have to instal firmware to run it? How do i begin with it then? Also, it hasnt still moved from the "3 Please Wait" screen since 4 days now, is that normal?

05-08-2008, 03:56 AM	#5
natureboy Zewbie Join Date: May 2008 Posts: 3 Reputation: 10 $zB: 1 Donate	The zune software IS installed on my computer (ver. 2.5, latest) When i connect the zune to my laptop via the USB cable, it shows a battery sign, then after a few minutes, the backlight comes on & the battery sign is still visible. After a total of 15 mins or so, i see the Zune logo in a black background & then straight away, the "3 Please Wait" message appears & stays there forever. This is extremely annoying :-(

Sponsors