Error Message C00D124F, Please Help!

whenxxmetxy · 05-08-2008, 06:30 PM

Issues Installing Firmware...

I just received my Zune today. It's an 80gb 2nd gen. When I plug in my Zune to the computer and the Zune software tries to install the firmware, an error message pops up that says "Can't sync because there isn't enough space on your Zune. Delete some items, then try again." I have no music in my music library, so this doesn't make any sense.

- I've tried reinstalling the Zune software.
- I've tried restarting my computer.
- I've tried resetting my Zune.

I don't know what else to do.

Please help. ><

wyckedcombo17 · 05-08-2008, 06:58 PM

try changing the amount of reserved space for recieved space settings>reserved space>then turn it off

Diosjenin · 05-09-2008, 08:38 PM

Quote:

Originally Posted by wyckedcombo17

try changing the amount of reserved space for recieved space settings>reserved space>then turn it off

I'm assuming you're referring to settings > device > reserved space ? I'm having this same issue, and I can attest to the fact that, without a working Zune, you do not have access to this setting. Trust me - all you get is the incredibly comprehensive response "To view this setting, connect your Zune."

There was another topic on this issue, and it said it was solved because the user let the battery drain completely and then it worked fine... I tried that too, and that was not the case for me.

The only clue I can manage to come up with is that, after applying the Explorer registry hack, the 'hard drive' viewable by Explorer reads the Zune as being 1gb (which I believe was mentioned in some form in the other thread as well).

There's a few people on zune.net that have this same issue, but not as many as with other issues that the 2.5 update brought, so I don't expect a MS answer anytime soon. So unless there's some way to get around this, I may just have to send mine into MS for repair, because this thing is *not* going away...

- Diosjenin -

charmed61 · 05-09-2008, 08:42 PM

try do a hard reset? that'll delete EVERYTHING on your zune including the firmware

soccerfreak24 · 05-09-2008, 08:46 PM

Try what charmed says, and don't forget you can call 1877getzune, they may have an answer for this.

Diosjenin · 05-09-2008, 10:36 PM

Thanks for the number. Would have found it eventually, but it's certainly helpful to have it now.

Tried doing soft and hard resets, software reinstallations, the whole drill - once through on my Vista Ultimate 32-bit boot, repeatedly on my XP Professional SP3 boot, and once through on my parents' XP Professional SP2 just for kicks. Same thing.

I may try letting the batteries die on me again, but at this point it's looking like I'll have to send it in.

- Diosjenin -

charmed61 · 05-09-2008, 10:42 PM

try one more thing, download this:
http://www.zuneboards.com/forums/zto...tch-4-0-a.html

then open it and click "Patch"
then go to My Computer> (your zune name)> right click "Storage" then click "Format" > then "ok"

Diosjenin · 05-10-2008, 01:02 AM

Broken link, but I managed to infer and find it.

The idea occurred to me while working with the dirtier direct-Registry version of that hack. Unfortunately, whether using that method or the patch, right-clicking the aforementioned 'Storage' hard drive yields only the options Open, Explore, and Properties. Nor does Device Manager recognize it as an HDD using either method, so no beans there, either.

- Diosjenin -

Zepfan109 · 07-03-2008, 01:03 AM

I am having the same problem. I have been all over the internet trying to come up with some answer, but so far nothing. Has anyone tried calling to see if they can fix it?

Vagabond251 · 07-03-2008, 06:08 AM

I'm having the same problem also. Anyone having any luck?

black007hawk2 · 07-03-2008, 09:54 AM

Quote:

Originally Posted by Vagabond251

I'm having the same problem also. Anyone having any luck?

I know that this is completely irrelevant to the conversation, but are you the same Vagabond on the UG forums?

Vagabond251 · 07-03-2008, 10:33 AM

Yes I am and I know this is kind of trolling but I'd figure I'd give it a shot.

black007hawk2 · 07-03-2008, 11:04 AM

Hey, there's no harm in trying. And it's not trolling if you have a genuine need.

Vagabond251 · 07-04-2008, 06:34 AM

Does any one think that finding and installing, if possible, the Firmware 2.4 or 2.3 might temporarily solve the problem? Or is this a random problem that in fact ruined the Zune?

Vagabond251 · 07-05-2008, 12:58 PM

Is this problem occurring with ONLY Zune 80's? Or are the Flash Based ones working too?

BoundMan · 07-07-2008, 04:01 PM

I have the same problem but I located in asia, how can I solve it?
Please help me.
Thanks

jiuojuklukjilhy · 07-11-2008, 04:06 PM

same prob with my 30 gig X(
*sighs* I had to restart it, bc i broke it. I'm trying to update it. Try what is says here: How to update your Zune device

AkumaX · 07-20-2008, 05:22 AM

same problem with my 30gb zune :\ please post any updates for any fixes!!!!

tag:

can't sync because there isn't enough space on your zune. delete some items, then try again

"can't sync because there isn't enough space on your zune. delete some items, then try again"

error code:
c00d124f

Jon · 07-20-2008, 05:47 AM

Did you try doing a hard reset and then plugging it back in?

alejo · 07-21-2008, 10:59 PM

I had this same problem like a month ago. I had just received my 80G Zune, used it for around a week, then suddenly one morning it froze. I managed to turn it off and when I turned it back on, a please wait sign appeared, then it said erasing content, and then a call miscrosoft support. This was not good as I live in Peru and there is no "microsoft supoport down here". I got home and connected the zune to the computer, the install new firmware thing came up, I did, and then the error happened. I thought I was screwed, tried it agauin and again and always the same result. 3 weeks later, I connected the zune again just to see if it would magically work, and it actually did update the firmware witout the "not enough space " message. So I guess it´s justa matter of luck, keep on trying until the firmware actually installs, and your Zune will come back to life. Good luck guys!!

05-08-2008, 06:30 PM	#1 (permalink)
whenxxmetxy Zewbie Join Date: May 2008 Posts: 1 Reputation: 10 $zB: 1 Donate	Error Message C00D124F, Please Help! Issues Installing Firmware... I just received my Zune today. It's an 80gb 2nd gen. When I plug in my Zune to the computer and the Zune software tries to install the firmware, an error message pops up that says "Can't sync because there isn't enough space on your Zune. Delete some items, then try again." I have no music in my music library, so this doesn't make any sense. - I've tried reinstalling the Zune software. - I've tried restarting my computer. - I've tried resetting my Zune. I don't know what else to do. Please help. ><

05-08-2008, 06:58 PM	#2 (permalink)
wyckedcombo17 An army of many Zune Guardian Join Date: Aug 2007 Location: chicago-ish Posts: 784 Reputation: 51 $zB: 533 Donate	try changing the amount of reserved space for recieved space settings>reserved space>then turn it off __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. "When the power of love finally overcomes the love of power, the world will know peace." - Hendrix (sig by Tobososlow) trouble tagging music? get Picard Tagger To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. , it works great!

05-09-2008, 08:42 PM	#4 (permalink)
charmed61 Member Join Date: Mar 2008 Location: The Gold Rush State! Posts: 625 Reputation: 5 $zB: 319 Donate	try do a hard reset? that'll delete EVERYTHING on your zune including the firmware __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-09-2008, 08:46 PM	#5 (permalink)
soccerfreak24 Support Team Expert Zuner Join Date: Nov 2007 Posts: 2,849 Reputation: 166 $zB: 3007 Donate	Try what charmed says, and don't forget you can call 1877getzune, they may have an answer for this. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-09-2008, 10:36 PM	#6 (permalink)
Diosjenin Zewbie Join Date: May 2008 Posts: 3 Reputation: 10 $zB: 3 Donate	Thanks for the number. Would have found it eventually, but it's certainly helpful to have it now. Tried doing soft and hard resets, software reinstallations, the whole drill - once through on my Vista Ultimate 32-bit boot, repeatedly on my XP Professional SP3 boot, and once through on my parents' XP Professional SP2 just for kicks. Same thing. I may try letting the batteries die on me again, but at this point it's looking like I'll have to send it in. - Diosjenin - Last edited by Diosjenin : 05-09-2008 at 10:37 PM. Reason: typo

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05-09-2008, 10:42 PM	#7 (permalink)
charmed61 Member Join Date: Mar 2008 Location: The Gold Rush State! Posts: 625 Reputation: 5 $zB: 319 Donate	try one more thing, download this: http://www.zuneboards.com/forums/zto...tch-4-0-a.html then open it and click "Patch" then go to My Computer> (your zune name)> right click "Storage" then click "Format" > then "ok" __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-10-2008, 01:02 AM	#8 (permalink)
Diosjenin Zewbie Join Date: May 2008 Posts: 3 Reputation: 10 $zB: 3 Donate	Broken link, but I managed to infer and find it. The idea occurred to me while working with the dirtier direct-Registry version of that hack. Unfortunately, whether using that method or the patch, right-clicking the aforementioned 'Storage' hard drive yields only the options Open, Explore, and Properties. Nor does Device Manager recognize it as an HDD using either method, so no beans there, either. - Diosjenin -

07-03-2008, 01:03 AM	#9 (permalink)
Zepfan109 Zewbie Join Date: Jul 2008 Posts: 1 Reputation: 10 $zB: 1 Donate	I am having the same problem. I have been all over the internet trying to come up with some answer, but so far nothing. Has anyone tried calling to see if they can fix it?

07-03-2008, 06:08 AM	#10 (permalink)
Vagabond251 Zewbie Join Date: Jun 2008 Posts: 5 Reputation: 10 $zB: 5 Donate	I'm having the same problem also. Anyone having any luck?

07-03-2008, 10:33 AM	#12 (permalink)
Vagabond251 Zewbie Join Date: Jun 2008 Posts: 5 Reputation: 10 $zB: 5 Donate	Yes I am and I know this is kind of trolling but I'd figure I'd give it a shot.

07-03-2008, 11:04 AM	#13 (permalink)
black007hawk2 Zewbie Join Date: Jul 2008 Posts: 9 Reputation: 10 $zB: 9 Donate	Hey, there's no harm in trying. And it's not trolling if you have a genuine need.

07-04-2008, 06:34 AM	#14 (permalink)
Vagabond251 Zewbie Join Date: Jun 2008 Posts: 5 Reputation: 10 $zB: 5 Donate	Does any one think that finding and installing, if possible, the Firmware 2.4 or 2.3 might temporarily solve the problem? Or is this a random problem that in fact ruined the Zune?

07-05-2008, 12:58 PM	#15 (permalink)
Vagabond251 Zewbie Join Date: Jun 2008 Posts: 5 Reputation: 10 $zB: 5 Donate	Is this problem occurring with ONLY Zune 80's? Or are the Flash Based ones working too?

07-07-2008, 04:01 PM	#16 (permalink)
BoundMan Zewbie Join Date: Jul 2008 Posts: 2 Reputation: 10 $zB: 2 Donate	I have the same problem but I located in asia, how can I solve it? Please help me. Thanks

07-11-2008, 04:06 PM	#17 (permalink)
jiuojuklukjilhy Zewbie Join Date: Jul 2008 Posts: 3 Reputation: 10 $zB: 3 Donate	same prob with my 30 gig X( sighs I had to restart it, bc i broke it. I'm trying to update it. Try what is says here: How to update your Zune device Last edited by jiuojuklukjilhy : 07-11-2008 at 04:28 PM.

07-20-2008, 05:22 AM	#18 (permalink)
AkumaX Zewbie Join Date: Sep 2007 Posts: 2 Reputation: 10 $zB: 1 Donate	same problem same problem with my 30gb zune :\ please post any updates for any fixes!!!! tag: can't sync because there isn't enough space on your zune. delete some items, then try again "can't sync because there isn't enough space on your zune. delete some items, then try again" error code: c00d124f

07-21-2008, 10:59 PM	#20 (permalink)
alejo Zewbie Join Date: Jul 2008 Posts: 1 Reputation: 10 $zB: 1 Donate	I had this same problem like a month ago. I had just received my 80G Zune, used it for around a week, then suddenly one morning it froze. I managed to turn it off and when I turned it back on, a please wait sign appeared, then it said erasing content, and then a call miscrosoft support. This was not good as I live in Peru and there is no "microsoft supoport down here". I got home and connected the zune to the computer, the install new firmware thing came up, I did, and then the error happened. I thought I was screwed, tried it agauin and again and always the same result. 3 weeks later, I connected the zune again just to see if it would magically work, and it actually did update the firmware witout the "not enough space " message. So I guess it´s justa matter of luck, keep on trying until the firmware actually installs, and your Zune will come back to life. Good luck guys!!

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