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Old 05-08-2008, 06:11 PM   #1 (permalink)
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Default Back Button... is not a back button

Wow... so something very wierd is going on with my zune. Apparently, my back button decided to take on the extra roll of being back on the touch pad. Now, whenever i'm on "now playing" and click "back" to go to main menu, it acts as if I pressed back on the touch pad(restarting the song) and then goes back. This presents problem for things like listening to radio(pressing back changes the station) and just about everything else. Could this to have anything to do with XNA 3.0 games..?
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Old 05-08-2008, 06:15 PM   #2 (permalink)
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Give it a hard reset.
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Old 05-08-2008, 06:17 PM   #3 (permalink)
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yeah try a hard reset and if u have gaes on it dont put the games on then try the games and see if that happens



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Old 05-08-2008, 06:19 PM   #4 (permalink)
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or call microsoft/zune 877-get-zune
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Old 05-08-2008, 06:20 PM   #5 (permalink)
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Whats strange is the back button works as a back button in games, it appears to be only in the zune firmware.

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Give it a hard reset.
I did, and i'm getting the same thing
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Old 05-08-2008, 06:28 PM   #6 (permalink)
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Originally Posted by runtohell121 View Post
or call microsoft/zune 877-get-zune
Wait I don't think you should do that. Are we allowed to have Games on Zune yet?
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Old 05-08-2008, 06:29 PM   #7 (permalink)
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Yes, of course we are. Why would they release it to the public if we weren't?
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Old 05-08-2008, 06:33 PM   #8 (permalink)
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Quote:
Originally Posted by Jon View Post
Wait I don't think you should do that. Are we allowed to have Games on Zune yet?
Lol >.< But, apparently I shouldn't have put them on if this is in fact what messed up my button inputs in my zune.
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Old 05-08-2008, 06:33 PM   #9 (permalink)
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Quote:
Originally Posted by Jon View Post
Wait I don't think you should do that. Are we allowed to have Games on Zune yet?
That's what "Beta" is. It's a way for a software company to test the software in environments that aren't "perfect".
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Old 05-08-2008, 06:43 PM   #10 (permalink)
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So should I just clear the firmware? if so, could someone explain how exactly that works, I just do the button combo and then plug it into the software once everything is cleared?
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Old 05-08-2008, 07:05 PM   #11 (permalink)
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Ignore my stupidity, I was ODing off allergies medicine. DAMN POLLEN!
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Old 05-08-2008, 07:27 PM   #12 (permalink)
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So.. no ideas?
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Old 05-08-2008, 07:32 PM   #13 (permalink)
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never had that problem.. i don't think that many people are having it.. so i would just go call microsoft/zune..
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Old 05-08-2008, 07:34 PM   #14 (permalink)
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Man, I guess i'll have to, but I just don't want to have to send my zune back for repair again. waiting 3 weeks last time was unbearable.
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Old 05-09-2008, 11:00 PM   #15 (permalink)
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ummmmm just out of curiosity, how did u hard reset if the back button is broken? dont you need the back button as well to hard reset? O.o
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Old 05-10-2008, 12:29 AM   #16 (permalink)
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IT couldn't have been the games, because they don't have direct access. Me thinks that it is the faceplate, because the back button quits games, so it wouldn't really be noticeable in games. I'm guessing that the two buttons got sticky underneath (It happens!!!!) and work "as a team" now. You could send it in, or you could remove the faceplate and fix it yourself. Would you like to know how to remove the faceplate?

P.S. IT voids your warranty:e ek:
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Old 05-13-2008, 01:07 PM   #17 (permalink)
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ifind it funny that everyones answer is always "Hard Reset"
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Old 05-13-2008, 01:26 PM   #18 (permalink)
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Quote:
Originally Posted by breakinbenjamin8 View Post
ifind it funny that everyones answer is always "Hard Reset"
I'm getting tired of it. People don't even consider the problems anymore, they just jump to that.

Anyways, I agree with what Zach said, but just try reinstalling the firmware before you attempt to take it apart (if you decide to do so)

Did you have this problem before the new firmware?
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Old 05-13-2008, 01:43 PM   #19 (permalink)
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Quote:
Originally Posted by Saline View Post
I'm getting tired of it. People don't even consider the problems anymore, they just jump to that.

Anyways, I agree with what Zach said, but just try reinstalling the firmware before you attempt to take it apart (if you decide to do so)

Did you have this problem before the new firmware?
Well, I didn't have this problem, and I can't reset the firmware because the combo uses the back/left buttons, so it's all messed uip. On top of that, my zune keeps freezing and bricking like evvery other day, so i'm just getting another replacement.
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Old 05-13-2008, 11:03 PM