Zune pad not working properly

benpaul12 · 04-24-2008, 05:53 AM

Hi Everyone,

Just got my Zune off ebay, as I live in New Zealand and have wanted one of these for a very long time!

It has been working for 3 days, then suddenly tonight the Zune Pad stopped responding and only worked when in play mode to go to the next song (>>).

Every direction on the zune pad would work (not touch, by click only) but would only go to the next song. I.e. it would not go back, would not enter the menu, would not volume up or down.

This problem freaks me out as I hope the ebay seller will take a return!

But in the mean time, as I wait for the battery to drain, as I cannot do a reset as up does not work, is there any know solution to this?

Help would be greatly appreciated.
Cheers
Ben

runtohell121 · 04-24-2008, 06:02 AM

theres mainly no solution.. only thing you can do is contact the seller... and wait...

benpaul12 · 04-24-2008, 06:10 AM

Yea, the guy is pretty reliable and it has a one year warranty.

I was just hoping to see if this was a problem that could go away with a 'quick fix'

runtohell121 · 04-24-2008, 06:11 AM

your pad might be not functioning well.. or the connector are lose.. so just contact the seller and ask for an exchange/refund.

benpaul12 · 04-24-2008, 06:13 AM

Thanks mate!

benpaul12 · 04-24-2008, 03:12 PM

After a reset, by battery drain. The Zune pad is working again.

Just some advice, should i request a replacement?

runtohell121 · 04-24-2008, 03:13 PM

if its working.. then it should be fine.. no need for a request i guess... but if you want to.. just go ahead and ask for an exchange

benpaul12 · 04-25-2008, 03:14 AM

[SOLVED] Do not use AC chargers that are not the original Zune ones. This caused my problem!

Gregory · 04-25-2008, 03:59 AM

I use a third party charger. Just make sure the voltage is correct.

04-24-2008, 05:53 AM	#1 (permalink)
benpaul12 Zewbie Join Date: Apr 2008 Posts: 8 Reputation: 10 $zB: 6 Donate	Zune pad not working properly Hi Everyone, Just got my Zune off ebay, as I live in New Zealand and have wanted one of these for a very long time! It has been working for 3 days, then suddenly tonight the Zune Pad stopped responding and only worked when in play mode to go to the next song (>>). Every direction on the zune pad would work (not touch, by click only) but would only go to the next song. I.e. it would not go back, would not enter the menu, would not volume up or down. This problem freaks me out as I hope the ebay seller will take a return! But in the mean time, as I wait for the battery to drain, as I cannot do a reset as up does not work, is there any know solution to this? Help would be greatly appreciated. Cheers Ben

04-25-2008, 03:59 AM	#9 (permalink)
Gregory Support Team Moderator Ultimate Zuner Join Date: Apr 2007 Location: What a stalker! Posts: 6,279 Reputation: 233 $zB: 3595 Donate Awards Showcase Total Awards: 1	I use a third party charger. Just make sure the voltage is correct. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Do you live outside of the US, have Paypal, and want the Zune Pass? If so PM me.

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04-24-2008, 06:10 AM	#3 (permalink)
benpaul12 Zewbie Join Date: Apr 2008 Posts: 8 Reputation: 10 $zB: 6 Donate	Yea, the guy is pretty reliable and it has a one year warranty. I was just hoping to see if this was a problem that could go away with a 'quick fix'

04-24-2008, 06:13 AM	#5 (permalink)
benpaul12 Zewbie Join Date: Apr 2008 Posts: 8 Reputation: 10 $zB: 6 Donate	Thanks mate!

04-24-2008, 03:12 PM	#6 (permalink)
benpaul12 Zewbie Join Date: Apr 2008 Posts: 8 Reputation: 10 $zB: 6 Donate	After a reset, by battery drain. The Zune pad is working again. Just some advice, should i request a replacement?

04-25-2008, 03:14 AM	#8 (permalink)
benpaul12 Zewbie Join Date: Apr 2008 Posts: 8 Reputation: 10 $zB: 6 Donate	[SOLVED] Do not use AC chargers that are not the original Zune ones. This caused my problem!

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