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#1 (permalink) |
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Zewbie
Join Date: Apr 2008
Posts: 1
Reputation: 10
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I was showing a friend of mine some music he would like and as i unplugged my headphones to plug in the radio transmitter for my car i got the contact support (5) screen
when i asked on the microsoft community assistance forums i was told to hold the back button and the up part of the zune's pad....but my zune wont restart, when i plug it into the charger, i get the contact support screen, when i unplug it, the contact support screen stays there until my battery is drained. any suggestions? |
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#2 (permalink) |
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Support Team
Moderator Ultimate Zuner Join Date: Apr 2007
Location: What a stalker!
Posts: 6,436
Reputation: 257
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If it won't restart, wait for the battery to drain, restart and try a hard reset. If that doesn't work, contact support like it says.
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#3 (permalink) | ||
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Super Zunerē
Join Date: Jan 2008
Location: a small town in california....
Posts: 4,301
Reputation: 176
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yea.. just call microsoft if it don't work.. nothing we can do... microsoft/zune number: 877-get-zune
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