ZUNE NOT POWERING

tdawg3000 · 03-04-2008, 05:16 PM

I connect my zune to a computer, nothing, i connect it to my 360... nothing, and i connect it to ANY THING that has some type of power that will charg it!!! and yet again NOTHING! there is a type of smell (technology... not sure how to describe... posably a broken computer chip) and when i unplug my zune the usb that was in the zune is really hot... what should i do? is this a microsoft problem??? or wats goin on.. any help is welcome

T-Dawg OUT

runtohell121 · 03-04-2008, 05:18 PM

battery might be dead... call microsoft/zune... 877-get-zune... since if it won't power on.. hard reset and other stuff won't work mainly..

tdawg3000 · 03-04-2008, 05:28 PM

well i might be dead, i did have it on like 10 mins befor it died. and so i should call microsoft... cause nothing will get it to power up?

T-Dawg OUT

Chri(Z)tian · 03-04-2008, 05:28 PM

Might be a defect..or battery issue. Your going to have to call Microsoft to send it in for repairs. Also on of my cousins had a problem like this, we thought his zune overheated... so we let it sit next to a fan for like 10 hours while we let the battery drain itself. Also is the battery completely drained..if so let it drain! I read about if you let the zune's battery drain completely and then charge it again it will like reset it'self. Not sure if this is right but it's worth a try, either way you got nothing to lose. Because your zune could be dead, and your most definently going to have to call Microsoft to send it in for repair. Good luck!

jackluo923 · 03-04-2008, 05:35 PM

It's definetly a short circuit somewhere in the zune.

Cloud Strife · 03-05-2008, 09:20 AM

Really Jack, i havent noticed

If it is getting hot, don't plug it back in. either take it back to where you purchased it or call M$, which is supposed to be a last resort option because M$ don't usually answer phones right away

tdawg3000 · 03-05-2008, 07:38 PM

lol yeh i didnt plug it back in after i relized how hot it was getting XD. and well i bought my zune online so yeh not so much help there LOL. i did call MS and thier goin to send me the box and ill send it back... how long will i have to wait on average to get a "new" zune?

T_Dawg OUT

mistuhsmileylol · 03-05-2008, 07:45 PM

id say about 2 weeks

jackluo923 · 03-05-2008, 09:25 PM

[quote=vettexl;179901]Really Jack, i havent noticed

QUOTE]

LOL... great use of verbal irony!

Bman22 · 03-08-2008, 11:54 AM

hot sound like a short. I had a similar problem, but after about an hour of charging it came back on.

dark_nes666 · 03-08-2008, 12:13 PM

Quote:

Originally Posted by tdawg3000

lol yeh i didnt plug it back in after i relized how hot it was getting XD. and well i bought my zune online so yeh not so much help there LOL. i did call MS and thier goin to send me the box and ill send it back... how long will i have to wait on average to get a "new" zune?

T_Dawg OUT

From 2-4 weeks

mr.handsomeman · 03-08-2008, 12:40 PM

my Zune won't charge either...I plug it in and it doesn't charge at all. is it the sync cable or my zune?

jackluo923 · 03-08-2008, 12:45 PM

Quote:

Originally Posted by mr.handsomeman

my Zune won't charge either...I plug it in and it doesn't charge at all. is it the sync cable or my zune?

Are you using genuine zune charger or a after market charger?

dark_nes666 · 03-08-2008, 12:57 PM

Quote:

Originally Posted by mr.handsomeman

my Zune won't charge either...I plug it in and it doesn't charge at all. is it the sync cable or my zune?

Try using another cable, and another computer, it could be ur computer too, it happened to me
; )

mr.handsomeman · 03-08-2008, 01:25 PM

i tried two different computers, i think it's the cable, but i dont have another one to try it out.

jackluo923 · 03-08-2008, 01:37 PM

You can request a free one from Microsoft.

mr.handsomeman · 03-08-2008, 01:39 PM

who do i call again?

Bman22 · 03-08-2008, 04:35 PM

like i said, make sure that isn't charging with the backlight off. That is what happened to me. If it is doing that, just wait about 30 mins and it will come on some time before that.

jackluo923 · 03-08-2008, 07:05 PM

Quote:

Originally Posted by mr.handsomeman

who do i call again?

1800getzune It doesn't hurt to have an extra sync cable.

03-04-2008, 05:16 PM	#1 (permalink)
tdawg3000 Jr. Zuner Join Date: Nov 2007 Posts: 34 Reputation: 10	ZUNE NOT POWERING I connect my zune to a computer, nothing, i connect it to my 360... nothing, and i connect it to ANY THING that has some type of power that will charg it!!! and yet again NOTHING! there is a type of smell (technology... not sure how to describe... posably a broken computer chip) and when i unplug my zune the usb that was in the zune is really hot... what should i do? is this a microsoft problem??? or wats goin on.. any help is welcome T-Dawg OUT __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

03-04-2008, 05:28 PM	#3 (permalink)
tdawg3000 Jr. Zuner Join Date: Nov 2007 Posts: 34 Reputation: 10	well i might be dead, i did have it on like 10 mins befor it died. and so i should call microsoft... cause nothing will get it to power up? T-Dawg OUT __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

03-05-2008, 09:20 AM	#6 (permalink)
Cloud Strife Windows 7 Tech Support Team GFX Crew Section Staff Elite Zuner Join Date: Nov 2007 Location: Vancouver, BC Posts: 2,422 Reputation: 677	Really Jack, i havent noticed If it is getting hot, don't plug it back in. either take it back to where you purchased it or call M$, which is supposed to be a last resort option because M$ don't usually answer phones right away __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

03-05-2008, 07:38 PM	#7 (permalink)
tdawg3000 Jr. Zuner Join Date: Nov 2007 Posts: 34 Reputation: 10	lol yeh i didnt plug it back in after i relized how hot it was getting XD. and well i bought my zune online so yeh not so much help there LOL. i did call MS and thier goin to send me the box and ill send it back... how long will i have to wait on average to get a "new" zune? T_Dawg OUT __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

03-08-2008, 11:54 AM	#10 (permalink)
Bman22 Professional Apple Basher Support Team Jr. Member Join Date: Oct 2007 Location: Albuquerque, NM Posts: 264 Reputation: 42	hot sound like a short. I had a similar problem, but after about an hour of charging it came back on. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. thanks to To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. for the sig To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Last edited by Bman22 : 03-08-2008 at 11:56 AM.

03-04-2008, 05:35 PM	#5 (permalink)
jackluo923 Senior Zuner Join Date: Dec 2007 Location: Greater Vancouver BC Posts: 1,275 Reputation: 122	It's definetly a short circuit somewhere in the zune.

03-05-2008, 07:45 PM	#8 (permalink)
mistuhsmileylol Zuner Join Date: Feb 2008 Posts: 91 Reputation: 10	id say about 2 weeks

03-05-2008, 09:25 PM	#9 (permalink)
jackluo923 Senior Zuner Join Date: Dec 2007 Location: Greater Vancouver BC Posts: 1,275 Reputation: 122	[quote=vettexl;179901]Really Jack, i havent noticed QUOTE] LOL... great use of verbal irony!

03-08-2008, 12:40 PM	#12 (permalink)
mr.handsomeman Expert Zuner Join Date: Nov 2007 Location: San Antonio, TX Posts: 3,494 Reputation: 26	my Zune won't charge either...I plug it in and it doesn't charge at all. is it the sync cable or my zune? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Written by the love of my life...thanks Brittany. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

03-08-2008, 01:25 PM	#15 (permalink)
mr.handsomeman Expert Zuner Join Date: Nov 2007 Location: San Antonio, TX Posts: 3,494 Reputation: 26	i tried two different computers, i think it's the cable, but i dont have another one to try it out. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Written by the love of my life...thanks Brittany. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

03-08-2008, 01:37 PM	#16 (permalink)
jackluo923 Senior Zuner Join Date: Dec 2007 Location: Greater Vancouver BC Posts: 1,275 Reputation: 122	You can request a free one from Microsoft.

03-08-2008, 01:39 PM	#17 (permalink)
mr.handsomeman Expert Zuner Join Date: Nov 2007 Location: San Antonio, TX Posts: 3,494 Reputation: 26	who do i call again? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Written by the love of my life...thanks Brittany. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

03-08-2008, 04:35 PM	#18 (permalink)
Bman22 Professional Apple Basher Support Team Jr. Member Join Date: Oct 2007 Location: Albuquerque, NM Posts: 264 Reputation: 42	like i said, make sure that isn't charging with the backlight off. That is what happened to me. If it is doing that, just wait about 30 mins and it will come on some time before that. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. thanks to To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. for the sig To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

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