80gbZune restarting randomly

jfiglioli · 02-28-2008, 06:23 PM

I have an 80gb and it will restart randomly all the time. In the middle of a song, or while i'm watching a video. It doesnt matter what i'm doing it will just turn off and automatically turn itself back on.

Any suggestions or ideas as to why this is happening?

wyckedcombo17 · 02-28-2008, 06:28 PM

try doing a hard reset and reloading firmware and everything

dedsnags · 03-01-2008, 07:11 PM

I just bought zune80 today, charged it up, put music on it and my first listen was greeted with the same sheet. WTF!!!! I just traded my broken 30 zune in and got this and was so excited. Not only that but I had to drive 45 fing minutes to a best buy that had it because its sold out at all the close best buys. This sucks. Please help us. I love my zune and I just want it to fing work. Peace.

Goldenboy219 · 03-02-2008, 07:25 PM

I did the hard reset, and nothing. the only thing to do is send it it for them to fix or give u a new one.

IMHO, thats all u can do...

Does it really take 6 weeks to get a new one?

jackluo923 · 03-02-2008, 09:33 PM

Try draining the battery completely and then restart the zune. It's yoru last hope.

soccerfreak24 · 03-03-2008, 08:04 PM

I don't have a zune, so I woudln't know.. but some people seem to think it's static electricity that resets em... any chance this could have affected yours?

Omnidragon · 03-04-2008, 07:56 AM

A Hard Rese does not solve this neither does relaoding the firmware MS is looking into the problem and it is either one of 3 things, a build up of static around the device which will trigger and auto reset
a faulty headphone jack
a glitch in the firmware effecting some models of the zunes but not all

mr.handsomeman · 03-04-2008, 08:59 AM

well, this happens to my brothers 30GB too, so I think it might hppen to all the models you know? just tried a hard reset, will check back with the update later.

Nes · 03-04-2008, 06:25 PM

i had the same problem too. i tried the hard reset, reloading the firmware, everything. but nothing worked. in the end i ended up sending it back to microsoft for a replacement and i actually just got it back today. didnt take long to get it back. just over a week.

Goldenboy219 · 03-06-2008, 10:22 AM

Ill be doing that this week!

Chri(Z)tian · 03-06-2008, 11:09 AM

If a hard reset didn't work just send it in to Microsoft all you can really do if you don't got warranty from the store you bought it from. But yeah the whole "how long it takes to get it back thing" it varies from people to people and their problems. Read some stories of people getting theirs in after 3 months of waiting, other got it back in just 2 weeks. But yeah anyways it'll be all worth it because you'll have a new working zune in the end. Good luck and Happy Zune-ing.

mr.handsomeman · 03-06-2008, 11:13 AM

the hard reset has worked for me so far....no problems yet...hopefully there won't be any problems.

02-28-2008, 06:23 PM	#1 (permalink)
jfiglioli Zewbie Join Date: Feb 2008 Posts: 3 Reputation: 10 $zB: 2 Donate	80gbZune restarting randomly I have an 80gb and it will restart randomly all the time. In the middle of a song, or while i'm watching a video. It doesnt matter what i'm doing it will just turn off and automatically turn itself back on. Any suggestions or ideas as to why this is happening?

02-28-2008, 06:28 PM	#2 (permalink)
wyckedcombo17 An army of many Experienced Member Join Date: Aug 2007 Location: in a box Posts: 808 Reputation: 51 $zB: 550 Donate	try doing a hard reset and reloading firmware and everything __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. "When the power of love finally overcomes the love of power, the world will know peace." - Hendrix (sig by Tobososlow) trouble tagging music? get Picard Tagger To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. , it works great!

03-03-2008, 08:04 PM	#6 (permalink)
soccerfreak24 Support Team Expert Zuner Join Date: Nov 2007 Posts: 2,890 Reputation: 178 $zB: 39 Donate	I don't have a zune, so I woudln't know.. but some people seem to think it's static electricity that resets em... any chance this could have affected yours? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

03-04-2008, 07:56 AM	#7 (permalink)
Omnidragon zB Programmer Jr. Member Join Date: Dec 2007 Posts: 287 Reputation: 18 $zB: 234 Donate	A Hard Rese does not solve this neither does relaoding the firmware MS is looking into the problem and it is either one of 3 things, a build up of static around the device which will trigger and auto reset a faulty headphone jack a glitch in the firmware effecting some models of the zunes but not all __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

03-04-2008, 08:59 AM	#8 (permalink)
mr.handsomeman Expert Zuner Join Date: Nov 2007 Location: San Antonio, TX Posts: 3,491 Reputation: 26 $zB: 248 Donate	well, this happens to my brothers 30GB too, so I think it might hppen to all the models you know? just tried a hard reset, will check back with the update later. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Written by the love of my life...thanks Brittany. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

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03-01-2008, 07:11 PM	#3 (permalink)
dedsnags Zewbie Join Date: Feb 2008 Posts: 3 Reputation: 10 $zB: 2 Donate	I just bought zune80 today, charged it up, put music on it and my first listen was greeted with the same sheet. WTF!!!! I just traded my broken 30 zune in and got this and was so excited. Not only that but I had to drive 45 fing minutes to a best buy that had it because its sold out at all the close best buys. This sucks. Please help us. I love my zune and I just want it to fing work. Peace.

03-02-2008, 07:25 PM	#4 (permalink)
Goldenboy219 Zewbie Join Date: Jan 2008 Posts: 7 Reputation: 10 $zB: 2 Donate	I did the hard reset, and nothing. the only thing to do is send it it for them to fix or give u a new one. IMHO, thats all u can do... Does it really take 6 weeks to get a new one?

03-02-2008, 09:33 PM	#5 (permalink)
jackluo923 Senior Zuner Join Date: Dec 2007 Location: Greater Vancouver BC Posts: 1,275 Reputation: 122 $zB: 759 Donate	Try draining the battery completely and then restart the zune. It's yoru last hope.

03-04-2008, 06:25 PM	#9 (permalink)
Nes Experienced Zuner Join Date: Mar 2007 Posts: 112 Reputation: 10 $zB: 57 Donate	i had the same problem too. i tried the hard reset, reloading the firmware, everything. but nothing worked. in the end i ended up sending it back to microsoft for a replacement and i actually just got it back today. didnt take long to get it back. just over a week.

03-06-2008, 10:22 AM	#10 (permalink)
Goldenboy219 Zewbie Join Date: Jan 2008 Posts: 7 Reputation: 10 $zB: 2 Donate	Ill be doing that this week!

03-06-2008, 11:13 AM	#12 (permalink)
mr.handsomeman Expert Zuner Join Date: Nov 2007 Location: San Antonio, TX Posts: 3,491 Reputation: 26 $zB: 248 Donate	the hard reset has worked for me so far....no problems yet...hopefully there won't be any problems. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Written by the love of my life...thanks Brittany. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

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