Possible Fix For Freezing During Song Change

Strangelove41 · 02-11-2008, 12:08 PM

Hello all. I recently got my Zune 80 and am so far in love with it. The one thing that really upset me, though, was that it tended to freeze (sometimes a few times a day) when switching songs. The track would just be at 0:00 and it would sit there. If I went back to the menu or tried to change to another song, the entire device would lock up and I'd have to reset it.

I tried deleting my entire collection, deleting the firmware, etc., and it didn't solve the problem. I thought I may have a bad unit. I noticed one night that a specific song with a really long name always froze, so I decided to edit the tag and shorten the name. Well, it worked! But there were other songs that froze with short names, so I knew that wasn't strictly the problem. I decided to go through my entire collection and retag everything, deleting all information that I or the Zune doesn't really use (things like lyrics, comments, publishers, etc.). I basically stripped most songs down to only the Album, Artist, Title, Track (when I could). Well, it totally worked! Not only does my Zune no longer freeze (I tried to get it to freeze by switching songs quite quickly), but it also moves to the next track much quicker (the gap is shorter, in other words).

So, to those who are experiencing this problem (and I know there are several of you), re-edit all your tags with something like Mp3tag and take away any information you can. You should notice a big improvement.

I hope this helps!

Jon · 02-11-2008, 12:22 PM

Thanks for the info.

Gregory · 02-11-2008, 12:22 PM

Cool! +rep

Dizzy · 02-11-2008, 12:25 PM

Indeed. I'll add that to that common problems sticky. Well done

nathanlawliet · 02-11-2008, 06:04 PM

Wow, thanks for the advice man!

+ Rep

leo5111 · 03-31-2008, 02:05 PM

im trying it thanx

now time will tell if it fixes the problem

02-11-2008, 12:08 PM	#1 (permalink)
Strangelove41 Zewbie Join Date: Jan 2008 Location: near Pittsburgh, PA Posts: 6 Reputation: 17 $zB: 5 Donate	Possible Fix For Freezing During Song Change Hello all. I recently got my Zune 80 and am so far in love with it. The one thing that really upset me, though, was that it tended to freeze (sometimes a few times a day) when switching songs. The track would just be at 0:00 and it would sit there. If I went back to the menu or tried to change to another song, the entire device would lock up and I'd have to reset it. I tried deleting my entire collection, deleting the firmware, etc., and it didn't solve the problem. I thought I may have a bad unit. I noticed one night that a specific song with a really long name always froze, so I decided to edit the tag and shorten the name. Well, it worked! But there were other songs that froze with short names, so I knew that wasn't strictly the problem. I decided to go through my entire collection and retag everything, deleting all information that I or the Zune doesn't really use (things like lyrics, comments, publishers, etc.). I basically stripped most songs down to only the Album, Artist, Title, Track (when I could). Well, it totally worked! Not only does my Zune no longer freeze (I tried to get it to freeze by switching songs quite quickly), but it also moves to the next track much quicker (the gap is shorter, in other words). So, to those who are experiencing this problem (and I know there are several of you), re-edit all your tags with something like Mp3tag and take away any information you can. You should notice a big improvement. I hope this helps! __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

02-11-2008, 12:22 PM	#3 (permalink)
Gregory Support Team Moderator Ultimate Zuner Join Date: Apr 2007 Location: What a stalker! Posts: 6,213 Reputation: 223 $zB: 3533 Donate Awards Showcase Total Awards: 1	Cool! +rep __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. ^^ Interwebz in my car! Do you live outside of the US, have Paypal, and want the Zune Pass? If so PM me.

02-11-2008, 12:25 PM	#4 (permalink)
Dizzy Dizzy fails at life 1010011010 Support Team Moderator Ultimate Zuner Join Date: Mar 2007 Location: Imaginationland Posts: 5,934 Reputation: 239 $zB: 1757 Donate Awards Showcase Total Awards: 4	Indeed. I'll add that to that common problems sticky. Well done __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

02-11-2008, 06:04 PM	#5 (permalink)
nathanlawliet Expert Zuner Join Date: Jun 2007 Location: Florida Posts: 3,498 Reputation: 52 $zB: 335 Donate	Wow, thanks for the advice man! + Rep __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

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03-31-2008, 02:05 PM	#6 (permalink)
leo5111 Squirt Join Date: Jun 2007 Location: van nuys ca Posts: 29 Reputation: 10 $zB: 27 Donate	im trying it thanx now time will tell if it fixes the problem

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