How to restore My Zune 8's firmware

nkwd · 02-05-2008, 12:15 AM

I updated my zune 8 firm to 2.3
and I restart my zune,it shows:
1.connect zune to your PC
2.open zune software and restore firmware...
I connect zune to PC,but PC didn't recognize zune...
I try back+play+left(center),but it didn't help...
Thank You for helping me~~~

CameleonMK · 02-05-2008, 02:45 AM

Try updating it from a friends house.

nkwd · 02-05-2008, 06:26 AM

how to?
I have tried to connect to a new PC,but it won't work...

surfer13134 · 02-05-2008, 08:41 AM

connect to a pc,then go to settings,then device,then device update. The latest update should be 2.3

nkwd · 02-05-2008, 05:04 PM

I am sorry that you may miss understanding my situation...
I get my new zune 8g,install zune software,it show update,then I update 2.3 firmware
after that I found out zune couldn't sync with PC
I tried some skills,but it didn't work,so I restore firm
but to restore firm,the first step it to connect zune to PC
PC install zune driver failed..code 10
Then stopped in the two steps,couldn't get into zune system also couldn't restore firm...
WTF!Micro$oft's zune can't install on its XP sp2..

surfer13134 · 02-05-2008, 05:07 PM

try using unzoone,then reinstall with szip. That should take care of your problems.

nkwd · 02-05-2008, 06:18 PM

I have reinstall szip,it didn't help...
I also tried back+center+play,it didn't respond,still show:

Connect Zune to your PC
On your PC, open the Zune software and restore the Zune device firmware

...

CameleonMK · 02-05-2008, 06:22 PM

So what happened when you connected it to a new PC?

nkwd · 02-05-2008, 06:28 PM

the same as ever,on zune:
Connect Zune to your PC
On your PC, open the Zune software and restore the Zune device firmware
...also with a "!" on zune device in device manage.

CameleonMK · 02-05-2008, 06:31 PM

Did the new PC have the zune software on it?

nkwd · 02-05-2008, 06:32 PM

yes,they had zune software 2.3 on them

CameleonMK · 02-05-2008, 06:45 PM

Hmmm, and nothing happened on your zune at all?

nkwd · 02-05-2008, 06:53 PM

yes...I have tried restart zune and hard reset,after that,it shows still:
1.Connect Zune to your PC
2.On your PC, open the Zune software and restore the Zune device firmware
WTF...

runtohell121 · 02-05-2008, 08:11 PM

call microsoft? if you have warranty... which i think you should... send it to them and let them fix it..

Omnidragon · 02-06-2008, 12:12 AM

I think it might be wise to tell people not to go around removing their firmware before seeking advice about connection problems seen as its more likely a problem with the PC and not the Zune itself

nkwd · 02-06-2008, 12:24 AM

I reinstall XP sp2...with no helps...

surfer13134 · 02-06-2008, 04:30 AM

If 2 different pc's dont pick up the zune,more than likely its a problem with your zune.

runtohell121 · 02-06-2008, 05:39 AM

yea.. keep on trying on other computer.. if it doesn't work.. have to call microsoft or take it for an exchange..

nkwd · 02-06-2008, 07:49 PM

MTP WPD Driver has failed to start. Error 0x80004005.
...I found it in system

craige4u · 04-11-2008, 02:07 AM

I am having an EXACT same problem.... Have you found what is the problem ??? Coz i tried with 5 different PC's, hard reset etc... and still cant figure it out..

02-05-2008, 12:15 AM	#1 (permalink)
nkwd Zewbie Join Date: Feb 2008 Posts: 9 Reputation: 10 $zB: 9 Donate	How to restore My Zune 8's firmware I updated my zune 8 firm to 2.3 and I restart my zune,it shows: 1.connect zune to your PC 2.open zune software and restore firmware... I connect zune to PC,but PC didn't recognize zune... I try back+play+left(center),but it didn't help... Thank You for helping me~~~

02-05-2008, 08:41 AM	#4 (permalink)
surfer13134 Jr. Member Join Date: Sep 2007 Posts: 409 Reputation: 36 $zB: 115 Donate	connect to a pc,then go to settings,then device,then device update. The latest update should be 2.3 __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. If I dont reply to your topic within a day please PM,so i can get back on helping you out. Thank you.

02-05-2008, 05:07 PM	#6 (permalink)
surfer13134 Jr. Member Join Date: Sep 2007 Posts: 409 Reputation: 36 $zB: 115 Donate	try using unzoone,then reinstall with szip. That should take care of your problems. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. If I dont reply to your topic within a day please PM,so i can get back on helping you out. Thank you.

02-06-2008, 04:30 AM	#17 (permalink)
surfer13134 Jr. Member Join Date: Sep 2007 Posts: 409 Reputation: 36 $zB: 115 Donate	If 2 different pc's dont pick up the zune,more than likely its a problem with your zune. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. If I dont reply to your topic within a day please PM,so i can get back on helping you out. Thank you.

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02-05-2008, 06:26 AM	#3 (permalink)
nkwd Zewbie Join Date: Feb 2008 Posts: 9 Reputation: 10 $zB: 9 Donate	how to? I have tried to connect to a new PC,but it won't work...

02-05-2008, 05:04 PM	#5 (permalink)
nkwd Zewbie Join Date: Feb 2008 Posts: 9 Reputation: 10 $zB: 9 Donate	I am sorry that you may miss understanding my situation... I get my new zune 8g,install zune software,it show update,then I update 2.3 firmware after that I found out zune couldn't sync with PC I tried some skills,but it didn't work,so I restore firm but to restore firm,the first step it to connect zune to PC PC install zune driver failed..code 10 Then stopped in the two steps,couldn't get into zune system also couldn't restore firm... WTF!Micro$oft's zune can't install on its XP sp2..

02-05-2008, 06:18 PM	#7 (permalink)
nkwd Zewbie Join Date: Feb 2008 Posts: 9 Reputation: 10 $zB: 9 Donate	I have reinstall szip,it didn't help... I also tried back+center+play,it didn't respond,still show: Connect Zune to your PC On your PC, open the Zune software and restore the Zune device firmware ...

02-05-2008, 06:28 PM	#9 (permalink)
nkwd Zewbie Join Date: Feb 2008 Posts: 9 Reputation: 10 $zB: 9 Donate	the same as ever,on zune: Connect Zune to your PC On your PC, open the Zune software and restore the Zune device firmware ...also with a "!" on zune device in device manage.

02-05-2008, 06:32 PM	#11 (permalink)
nkwd Zewbie Join Date: Feb 2008 Posts: 9 Reputation: 10 $zB: 9 Donate	yes,they had zune software 2.3 on them

02-05-2008, 06:53 PM	#13 (permalink)
nkwd Zewbie Join Date: Feb 2008 Posts: 9 Reputation: 10 $zB: 9 Donate	yes...I have tried restart zune and hard reset,after that,it shows still: 1.Connect Zune to your PC 2.On your PC, open the Zune software and restore the Zune device firmware WTF...

02-06-2008, 12:12 AM	#15 (permalink)
Omnidragon zB Programmer Jr. Member Join Date: Dec 2007 Posts: 287 Reputation: 18 $zB: 234 Donate	I think it might be wise to tell people not to go around removing their firmware before seeking advice about connection problems seen as its more likely a problem with the PC and not the Zune itself

02-06-2008, 12:24 AM	#16 (permalink)
nkwd Zewbie Join Date: Feb 2008 Posts: 9 Reputation: 10 $zB: 9 Donate	I reinstall XP sp2...with no helps...

02-06-2008, 07:49 PM	#19 (permalink)
nkwd Zewbie Join Date: Feb 2008 Posts: 9 Reputation: 10 $zB: 9 Donate	MTP WPD Driver has failed to start. Error 0x80004005. ...I found it in system

04-11-2008, 02:07 AM	#20 (permalink)
craige4u Squirt Join Date: Feb 2008 Posts: 25 Reputation: 10 $zB: 23 Donate	I am having an EXACT same problem.... Have you found what is the problem ??? Coz i tried with 5 different PC's, hard reset etc... and still cant figure it out..

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