Zune won't connect

cwe25 · 01-24-2008, 06:33 AM

I got my zune for christmas, and have been happy with it up until now. All of a sudden Ican't get it to connect to my computer. I seems to charge but the computer won't recognize that its there. Any help?

Thanks, cwe25:confused:

Jon · 01-24-2008, 07:40 AM

Try a different USB Port.

CameleonMK · 01-24-2008, 07:59 AM

So it doesn't show "connected" on the screen?

cwe25 · 01-24-2008, 09:13 AM

I have already tried all my USB ports, and yes it does not show connected on the screen. Also when tring to sync it tells me that I need to connect a device.

caineMutiny · 01-26-2008, 06:33 AM

I had the same problem. I did a soft reset (disconnect Zune from computer, hold back button + up until screen goes black) then fired up the Zune software, and plugged the Zune back in and it worked. I noticed that this happens when I am listening/watching the Zune when I plug it in and then fire up the software.

CameleonMK · 01-26-2008, 07:59 AM

You can check my sig for more button combos.

kimklieger · 05-04-2008, 03:26 PM

My machine deteriorated to where I couldn't get the Zune to connect on any of my USB ports. It would launch the Zune software but then go blank and just sit there unsatisfied.

After trying all of the remedies I found on the boards, I started the machine in Safe Mode and found four USB controllers in Hardware Manager that were Zune controller all showing errors. These did not show when I wasn;t in Safe mode.

I uninstalled all four of these and things started working the next time I booted and connected my Zune.

snarz · 05-07-2008, 02:43 PM

Soft reset delete the music on it?

01-24-2008, 06:33 AM	#1 (permalink)
cwe25 Zewbie Join Date: Jan 2008 Posts: 2 Reputation: 10 $zB: 0 Donate	Zune won't connect I got my zune for christmas, and have been happy with it up until now. All of a sudden Ican't get it to connect to my computer. I seems to charge but the computer won't recognize that its there. Any help? Thanks, cwe25:confused:

05-04-2008, 03:26 PM	#7 (permalink)
kimklieger Zewbie Join Date: Feb 2008 Location: Texas Posts: 2 Reputation: 10 $zB: 2 Donate	USB Errors My machine deteriorated to where I couldn't get the Zune to connect on any of my USB ports. It would launch the Zune software but then go blank and just sit there unsatisfied. After trying all of the remedies I found on the boards, I started the machine in Safe Mode and found four USB controllers in Hardware Manager that were Zune controller all showing errors. These did not show when I wasn;t in Safe mode. I uninstalled all four of these and things started working the next time I booted and connected my Zune.

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01-24-2008, 09:13 AM	#4 (permalink)
cwe25 Zewbie Join Date: Jan 2008 Posts: 2 Reputation: 10 $zB: 0 Donate	I have already tried all my USB ports, and yes it does not show connected on the screen. Also when tring to sync it tells me that I need to connect a device.

01-26-2008, 06:33 AM	#5 (permalink)
caineMutiny Zewbie Join Date: Jan 2008 Posts: 1 Reputation: 10 $zB: 0 Donate	I had the same problem. I did a soft reset (disconnect Zune from computer, hold back button + up until screen goes black) then fired up the Zune software, and plugged the Zune back in and it worked. I noticed that this happens when I am listening/watching the Zune when I plug it in and then fire up the software.

05-07-2008, 02:43 PM	#8 (permalink)
snarz Zewbie Join Date: Apr 2008 Posts: 8 Reputation: 10 $zB: 8 Donate	Soft reset delete the music on it?

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