Broken Zune Button?

Fidget · 01-23-2008, 05:10 PM

my play/pause button on my Zune 80gb is not functioning. It has happened to me once before as well but the problem miraculously righted itself. I've only had my zune since christmas and it hasnt been dropped or shoved anywhere which owuld damage it so I'm at a loss. I'm hoping the functionality will return but I'm wondering if anyone else has experienced a similar problem, or if there is a fix

Dizzy · 01-23-2008, 05:30 PM

You might try using the combo that clears content and firmware and then reload it. Perhaps that'll fix it: http://www.zuneboards.com/forums/zun...binations.html

liamog · 01-24-2008, 04:27 PM

I have the same problem but on a Zune 8, I think the button is stilll working, its the play/pause function that isn't working. The reason I say this is because the player continues playing even when the headphones are pulled out of the jack. anybody got any ideas or do i need to get in touch with Microsoft.

NB I'm in Ireland so official support is more complicated.

surfer13134 · 01-25-2008, 12:08 PM

like what dizzy said try the button combo and reinstall the firmware.

CameleonMK · 01-25-2008, 12:12 PM

I would call microsoft, if those don't work.

liamog · 01-26-2008, 11:36 AM

Yep tried the firmware reinstall, anybody know how to downgrade to v2.2 I want to see if that will reinitialize the play/pause function.

CameleonMK · 01-26-2008, 11:38 AM

Did you try putting the new firmware on it first.

liamog · 01-28-2008, 05:40 AM

I did first try reinstalling the 2.3 firmware but no luck, i then tried downgrading to the 2.1 firmware which was successful but still didn't fix the problem so I guess now sending it to Microsoft is the only answer. This will however be complicated with me living in Ireland.

CameleonMK · 01-28-2008, 05:43 AM

Yea, I suppose that is the only and best option.

JTM · 01-29-2008, 04:02 PM

Sometimes my center button doesn't always work right. hmph anyone know a fix?

01-23-2008, 05:10 PM	#1 (permalink)
Fidget Zewbie Join Date: Dec 2007 Posts: 4 Reputation: 10 $zB: 0 Donate	Broken Zune Button? my play/pause button on my Zune 80gb is not functioning. It has happened to me once before as well but the problem miraculously righted itself. I've only had my zune since christmas and it hasnt been dropped or shoved anywhere which owuld damage it so I'm at a loss. I'm hoping the functionality will return but I'm wondering if anyone else has experienced a similar problem, or if there is a fix

01-23-2008, 05:30 PM	#2 (permalink)
Dizzy Dizzy fails at life 1010011010 Support Team Moderator Ultimate Zuner Join Date: Mar 2007 Location: Imaginationland Posts: 5,932 Reputation: 239 $zB: 1755 Donate Awards Showcase Total Awards: 4	You might try using the combo that clears content and firmware and then reload it. Perhaps that'll fix it: http://www.zuneboards.com/forums/zun...binations.html __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

01-25-2008, 12:08 PM	#4 (permalink)
surfer13134 Support Team Jr. Member Join Date: Sep 2007 Posts: 409 Reputation: 36 $zB: 115 Donate	like what dizzy said try the button combo and reinstall the firmware. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. If I dont reply to your topic within a day please PM,so i can get back on helping you out. Thank you.

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01-24-2008, 04:27 PM	#3 (permalink)
liamog Zewbie Join Date: Nov 2007 Posts: 3 Reputation: 10 $zB: 0 Donate	I have the same problem but on a Zune 8, I think the button is stilll working, its the play/pause function that isn't working. The reason I say this is because the player continues playing even when the headphones are pulled out of the jack. anybody got any ideas or do i need to get in touch with Microsoft. NB I'm in Ireland so official support is more complicated.

01-26-2008, 11:36 AM	#6 (permalink)
liamog Zewbie Join Date: Nov 2007 Posts: 3 Reputation: 10 $zB: 0 Donate	Yep tried the firmware reinstall, anybody know how to downgrade to v2.2 I want to see if that will reinitialize the play/pause function.

01-28-2008, 05:40 AM	#8 (permalink)
liamog Zewbie Join Date: Nov 2007 Posts: 3 Reputation: 10 $zB: 0 Donate	I did first try reinstalling the 2.3 firmware but no luck, i then tried downgrading to the 2.1 firmware which was successful but still didn't fix the problem so I guess now sending it to Microsoft is the only answer. This will however be complicated with me living in Ireland.

01-29-2008, 04:02 PM	#10 (permalink)
JTM Experienced Zuner Join Date: Nov 2007 Posts: 111 Reputation: 13 $zB: 6 Donate	Sometimes my center button doesn't always work right. hmph anyone know a fix?

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