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Old 01-23-2008, 05:10 PM   #1 (permalink)
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Default Broken Zune Button?

my play/pause button on my Zune 80gb is not functioning. It has happened to me once before as well but the problem miraculously righted itself. I've only had my zune since christmas and it hasnt been dropped or shoved anywhere which owuld damage it so I'm at a loss. I'm hoping the functionality will return but I'm wondering if anyone else has experienced a similar problem, or if there is a fix



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Old 01-23-2008, 05:30 PM   #2 (permalink)
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You might try using the combo that clears content and firmware and then reload it. Perhaps that'll fix it: http://www.zuneboards.com/forums/zun...binations.html
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Old 01-24-2008, 04:27 PM   #3 (permalink)
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I have the same problem but on a Zune 8, I think the button is stilll working, its the play/pause function that isn't working. The reason I say this is because the player continues playing even when the headphones are pulled out of the jack. anybody got any ideas or do i need to get in touch with Microsoft.

NB I'm in Ireland so official support is more complicated.



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Old 01-25-2008, 12:08 PM   #4 (permalink)
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like what dizzy said try the button combo and reinstall the firmware.
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If I dont reply to your topic within a day please PM,so i can get back on helping you out. Thank you.




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Old 01-25-2008, 12:12 PM   #5 (permalink)
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I would call microsoft, if those don't work.
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Old 01-26-2008, 11:36 AM   #6 (permalink)
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Yep tried the firmware reinstall, anybody know how to downgrade to v2.2 I want to see if that will reinitialize the play/pause function.



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Old 01-26-2008, 11:38 AM   #7 (permalink)
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Did you try putting the new firmware on it first.
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Quote:
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You are a great moderator I see in almost every thread i read and post in that you are on top of things, giving your opinion, warnings, and advice to others! Keep it up CameleonMK!
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greatness is achieved by CameleonMK only.
Quote:
Originally Posted by ZGamer
Even thought it looks mean, you are just doing your job. Keep it up!
Quote:
Originally Posted by nathanlawliet
Cam is tough, but fair. A nice person.





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Old 01-28-2008, 05:40 AM   #8 (permalink)
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I did first try reinstalling the 2.3 firmware but no luck, i then tried downgrading to the 2.1 firmware which was successful but still didn't fix the problem so I guess now sending it to Microsoft is the only answer. This will however be complicated with me living in Ireland.



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Old 01-28-2008, 05:43 AM   #9 (permalink)
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Yea, I suppose that is the only and best option.
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Quote:
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You are a great moderator I see in almost every thread i read and post in that you are on top of things, giving your opinion, warnings, and advice to others! Keep it up CameleonMK!
Quote:
Originally Posted by ZuneNerd
greatness is achieved by CameleonMK only.
Quote:
Originally Posted by ZGamer
Even thought it looks mean, you are just doing your job. Keep it up!
Quote:
Originally Posted by nathanlawliet
Cam is tough, but fair. A nice person.





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Old 01-29-2008, 04:02 PM   #10 (permalink)
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Sometimes my center button doesn't always work right. hmph anyone know a fix?



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