Can't get Zune software to install

kiera · 08-19-2007, 01:43 PM

****I GOT ZUNE TO INSTALL AFTER I UPDATED TO VISTA!****

THANKS TO ALL WHO OFFERED HELP

Hi,

If there is already a thread for this topic, I couldn't figure out how to find it...

Okay, that out of the way- I bought a pink Zune 3 days ago and still can NOT get the software running on my computer. I don't understand techy-stuff at all- so I really don't know what to do.

But I am VERY frustrated to say the least, because I have a Samsung K5, a CL Zen, and a little rinky-dink freebie player from Napster. I had no problems using any of these players (except for the battery on my 1st zen) or the programs that run them.

Now with this Zune, I can't even get the program to install on my computer- and it won't tell me why or what to do, it just says there is an error???

I get to this page with the girls laying on the ground and it says that there has been an error and to restart and try again.

All I know about my computer is that I have XP and supposedly enough memory.

Any help would be appreciated.

Nurta · 08-19-2007, 01:44 PM

Try using SZIP, located in the Completed section under H4X and M0ds

CameleonMK · 08-19-2007, 01:45 PM

Do you meet the minimum system requirements?
http://www.zune.net/en-us/meetzune/s...systemreqs.htm

kiera · 08-19-2007, 01:58 PM

thank you for your help so far- how do i check the exact info for my computer (i honestly don't know how to)

CameleonMK · 08-19-2007, 02:06 PM

Control Panel > Performance and Maintenance > System > General (I just figured that out, literally)

codesplice · 08-19-2007, 02:09 PM

Or right-click My Computer, select Properties - that should tell you the basics that you need: proc speed, memory, etc.

CameleonMK · 08-19-2007, 02:13 PM

Oh snap it's a shortcut. Man I did all that for no reason.

kiera · 08-19-2007, 02:38 PM

Ah, OKay- this is what it says:

Compaq
Presario Intell
Celeron (r) CPU
2.50 GHZ

2.49GHZ

504 MB RAM

I have no clue what any of that means. I did also follow the links from one of the other responses and went to windows update, which it did do some updating (i don't know what any of it was though)...

Is this enough computer gutzo to run a zune? Or should I pack it up now?

Thanks for all the help I'm getting

kiera · 08-19-2007, 02:40 PM

also- i don't know what this means, or where I should look- is that in my computer somewhere or on this website ?

"Try using SZIP, located in the Completed section under H4X and M0ds"

* i really don't know what I am doing...

CameleonMK · 08-19-2007, 02:41 PM

That's in the site. And you were suppose to look at the top part of the box, not the bottom part.

kiera · 08-19-2007, 02:57 PM

Quote:

Originally Posted by CameleonMK

That's in the site. And you were suppose to look at the top part of the box, not the bottom part.

which box? did i not find the right info?

CameleonMK · 08-19-2007, 02:59 PM

It should have been right above what you found.

kiera · 08-19-2007, 03:19 PM

Quote:

Originally Posted by CameleonMK

It should have been right above what you found.

the only other thing it says under the general tab is:

System
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 2

Registered to:
and it has my mum's name and some long string of numbers and letters...

CameleonMK · 08-19-2007, 03:26 PM

That's it. Well you meet the system requirements. Hmmmm. Try this http://www.zune.net/en-us/meetzune/s..._supported.htm

Nurta · 08-19-2007, 04:52 PM

Quote:

Originally Posted by kiera

also- i don't know what this means, or where I should look- is that in my computer somewhere or on this website ?

"Try using SZIP, located in the Completed section under H4X and M0ds"

* i really don't know what I am doing...

link just try running that

jack_sprat · 08-19-2007, 05:04 PM

Put the Zune software on my laptop with Vista Home Premium on the first try and it only took about 5 minutes. Then I decided to place it on my laptop with Win XP. For some reason I had to start the instillation 10 times before it connected with MS got the updates and install, which took about 20 minutes. It is now working fine on both with a few mods. The answer is, it will work, be patient.

kiera · 08-19-2007, 05:27 PM

Quote:

Originally Posted by Nurta

link just try running that

*sigh* it wouldn't open run either link- it said something about the publisher couldn't be verified and to contact the publisher...

Nurta · 08-19-2007, 05:30 PM

Quote:

Originally Posted by kiera

*sigh* it wouldn't open run either link- it said something about the publisher couldn't be verified and to contact the publisher...

Your security settings are set at the nazi level, if you have admin access you can lower them somewhere. Or you could use a better web browser.

08-19-2007, 01:43 PM	#1 (permalink)
kiera Squirt Join Date: Aug 2007 Location: okrahoma Posts: 16 Reputation: 10	Can't get Zune software to install **I GOT ZUNE TO INSTALL AFTER I UPDATED TO VISTA!** THANKS TO ALL WHO OFFERED HELP Hi, If there is already a thread for this topic, I couldn't figure out how to find it... Okay, that out of the way- I bought a pink Zune 3 days ago and still can NOT get the software running on my computer. I don't understand techy-stuff at all- so I really don't know what to do. But I am VERY frustrated to say the least, because I have a Samsung K5, a CL Zen, and a little rinky-dink freebie player from Napster. I had no problems using any of these players (except for the battery on my 1st zen) or the programs that run them. Now with this Zune, I can't even get the program to install on my computer- and it won't tell me why or what to do, it just says there is an error??? I get to this page with the girls laying on the ground and it says that there has been an error and to restart and try again. All I know about my computer is that I have XP and supposedly enough memory. Any help would be appreciated. Last edited by kiera : 08-22-2007 at 07:50 PM. Reason: problem fixed

08-19-2007, 01:44 PM	#2 (permalink)
Nurta **** you Administrator Ultimate Zuner Join Date: Jan 2007 Posts: 6,648 Reputation: 519 Awards Showcase Total Awards: 2	Try using SZIP, located in the Completed section under H4X and M0ds __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

08-19-2007, 02:09 PM	#6 (permalink)
codesplice Zuner Join Date: May 2007 Posts: 98 Reputation: 17	Or right-click My Computer, select Properties - that should tell you the basics that you need: proc speed, memory, etc. __________________ -John To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

08-19-2007, 01:58 PM	#4 (permalink)
kiera Squirt Join Date: Aug 2007 Location: okrahoma Posts: 16 Reputation: 10	thank you for your help so far- how do i check the exact info for my computer (i honestly don't know how to)

08-19-2007, 02:38 PM	#8 (permalink)
kiera Squirt Join Date: Aug 2007 Location: okrahoma Posts: 16 Reputation: 10	Ah, OKay- this is what it says: Compaq Presario Intell Celeron (r) CPU 2.50 GHZ 2.49GHZ 504 MB RAM I have no clue what any of that means. I did also follow the links from one of the other responses and went to windows update, which it did do some updating (i don't know what any of it was though)... Is this enough computer gutzo to run a zune? Or should I pack it up now? Thanks for all the help I'm getting

08-19-2007, 02:40 PM	#9 (permalink)
kiera Squirt Join Date: Aug 2007 Location: okrahoma Posts: 16 Reputation: 10	also- i don't know what this means, or where I should look- is that in my computer somewhere or on this website ? "Try using SZIP, located in the Completed section under H4X and M0ds" * i really don't know what I am doing...

08-19-2007, 05:04 PM	#16 (permalink)
jack_sprat Zewbie Join Date: Aug 2007 Posts: 1 Reputation: 10	Put the Zune software on my laptop with Vista Home Premium on the first try and it only took about 5 minutes. Then I decided to place it on my laptop with Win XP. For some reason I had to start the instillation 10 times before it connected with MS got the updates and install, which took about 20 minutes. It is now working fine on both with a few mods. The answer is, it will work, be patient.

Advertisement