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Zune 30 Have questions about the Zune or Zune software? Ask 'em here, we'll gladly help.

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Old 11-24-2006, 03:21 AM   #1 (permalink)
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Default Zune software Fatal Error HELP PLEASE

I just got my zune this morning at 5 am. This hole morning i've been trying to figure whats going wrong. Whenever I put the CD in for zune software i get "Fatal Startup Error: Unable to create the WebBrowser control" I tried going to the site to also download it, but the same thing pops up. I have Firefox, Internet explorer, and windows xp sp2... and it still doesn't work. Pleaseee helpp me im getting really impatient, and I just want to use my new zune, not just a 250$ radio.



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Old 11-24-2006, 01:47 PM   #2 (permalink)
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Default RE: Zune software Fatal Error HELP PLEASE

Go to Microsoft Update and make sure you have the latest updates for your computer. Also, does your account have Administrative rights or only User rights? You will probably need access to an Administrator account if you don't already have it. Hope this helps.



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Old 11-24-2006, 01:50 PM   #3 (permalink)
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Default RE: Zune software Fatal Error HELP PLEASE

I just read somewhere that is you have an issue like that you need to install IE7. http://support.microsoft.com/kb/928107/en-us It isn't the same error but might help
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