Help!!

BaadalC · 06-23-2008, 07:32 PM

Hi,

I can't synchronize videos (wmv format) on my zune. Whenever I synchronize a video, the synchronization ends normally but when I check it on my zune it's not there. I even synchronized a video podcast today and it's still not there on my zune.

I just broke my zune and microsoft sent me a new one and I've deleted all it's preloaded videos without watching it. I am now wondering if it's the new zune that's not taking the videos or there's there's something I have to do to synchronize the vidoes. I had so many videos on my old zune but now I can't synchronize it in my so-called new zune. Please help!!!!

soccerfreak24 · 06-23-2008, 07:35 PM

Try a firmware clear, then Reset the firmware, and re-sync. It worked for me when I had this exact same problem.

BaadalC · 06-23-2008, 07:42 PM

Quote:

Originally Posted by soccerfreak24

Try a firmware clear, then Reset the firmware, and re-sync. It worked for me when I had this exact same problem.

What is firmware clear and how do I reset my firmware? Resettin' the firmware as in ... goin' back to previous version of the software?? Please let me know. Thanks for the reply!

PS: I am a Soccer Freak myself ..lol...

BaadalC · 06-24-2008, 02:17 PM

ohh..thank you very much ...problem solved!!

06-23-2008, 07:32 PM	#1 (permalink)
BaadalC Squirt Join Date: Jun 2007 Posts: 12 Reputation: 10 $zB: 8 Donate	[Solved] Help!! Hi, I can't synchronize videos (wmv format) on my zune. Whenever I synchronize a video, the synchronization ends normally but when I check it on my zune it's not there. I even synchronized a video podcast today and it's still not there on my zune. I just broke my zune and microsoft sent me a new one and I've deleted all it's preloaded videos without watching it. I am now wondering if it's the new zune that's not taking the videos or there's there's something I have to do to synchronize the vidoes. I had so many videos on my old zune but now I can't synchronize it in my so-called new zune. Please help!!!! Last edited by BaadalC : 06-24-2008 at 02:19 PM.

06-23-2008, 07:35 PM	#2 (permalink)
soccerfreak24 Support Team Expert Zuner Join Date: Nov 2007 Posts: 2,890 Reputation: 178 $zB: 39 Donate	Try a firmware clear, then Reset the firmware, and re-sync. It worked for me when I had this exact same problem. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

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06-24-2008, 02:17 PM	#4 (permalink)
BaadalC Squirt Join Date: Jun 2007 Posts: 12 Reputation: 10 $zB: 8 Donate	ohh..thank you very much ...problem solved!!

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