Zune 30GB Screen Cracked

swiper · 06-22-2008, 12:04 PM

I accidentally dropped my Zune30 and the top part of the screen cracked. I can still see the bottom half of the screen, but watching videos and locating songs is difficult. I still have my microsoft warranty which ends next month, and I have a Circuit City protection plan, but its not accidental. Is there anyway I can get my screen fixed?

Cloud Strife · 06-22-2008, 09:40 PM

You say you accidentally drop your Zune, and then say it wasn't accidental?

Try either contacting MS or buy a new screen.

SilentWalrus · 06-22-2008, 10:05 PM

Or just say the pad wasn't working and talk at Microsoft.
Send it in and all they do is check the Zune to see if it's been opened.
Then they send you a new one.

swiper · 06-23-2008, 03:47 AM

No, I meant that the Circuit City Protection Plan is not an accidental.

Thanks, though.

airnight180 · 06-23-2008, 06:59 AM

well take a picture and post it i may know someone who can fix it or how

Scatman2009 · 06-23-2008, 09:23 AM

hmm,
i don't think the warranty would cover it, even if you had the accidental coverage, a cracked screen is usually considered "misuse and abuse" and isn't covered.

rkbasketball555 · 06-28-2008, 07:55 AM

you can get a brand new lcd screen with safe opening tools on ebay. then all you have to do is google how to take apart the zune if you dont already know. i got mine this week on ebay for $34, much cheaper than the companys $100 lcd screen without free tools.

DevaJones · 06-28-2008, 10:30 AM

There are videos on youtube about how to fix the screen as well. this happened to me too, and the videos saved me. just search for fix zune screen or repair zune its reletively easy to find. and only takes about 10 mins. and like the previous person said buy the screen on ebay. i did that and it worked great.

06-22-2008, 12:04 PM	#1 (permalink)
swiper Squirt Join Date: Nov 2007 Location: Arizona Posts: 13 Reputation: 10 $zB: 3 Donate	Zune 30GB Screen Cracked I accidentally dropped my Zune30 and the top part of the screen cracked. I can still see the bottom half of the screen, but watching videos and locating songs is difficult. I still have my microsoft warranty which ends next month, and I have a Circuit City protection plan, but its not accidental. Is there anyway I can get my screen fixed? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

06-22-2008, 09:40 PM	#2 (permalink)
Cloud Strife I eat toast n00bs Support Team GFX Crew Section Staff Elite Zuner Join Date: Nov 2007 Location: Vancouver, BC Posts: 2,010 Reputation: 249 $zB: 1780 Donate	You say you accidentally drop your Zune, and then say it wasn't accidental? Try either contacting MS or buy a new screen. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

06-22-2008, 10:05 PM	#3 (permalink)
SilentWalrus Large Walrus Support Team Jr. Staff Premium Member Super Zuner Join Date: Feb 2008 Location: Omaha, Nebraska Posts: 1,732 Reputation: 129 $zB: -2951 Donate	Or just say the pad wasn't working and talk at Microsoft. Send it in and all they do is check the Zune to see if it's been opened. Then they send you a new one. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Thanks for the sig stkr. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Remember kids, vote SilentWalrus for the biggest abuser of n00bs.

06-23-2008, 03:47 AM	#4 (permalink)
swiper Squirt Join Date: Nov 2007 Location: Arizona Posts: 13 Reputation: 10 $zB: 3 Donate	No, I meant that the Circuit City Protection Plan is not an accidental. Thanks, though. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

06-28-2008, 07:55 AM	#7 (permalink)
rkbasketball555 Zewbie Join Date: Jan 2008 Posts: 2 Reputation: 10 $zB: 2 Donate	Fix Cracked LCD screen you can get a brand new lcd screen with safe opening tools on ebay. then all you have to do is google how to take apart the zune if you dont already know. i got mine this week on ebay for $34, much cheaper than the companys $100 lcd screen without free tools.

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06-23-2008, 06:59 AM	#5 (permalink)
airnight180 Jr. Zuner Join Date: Jun 2008 Posts: 32 Reputation: 11 $zB: 43 Donate	well take a picture and post it i may know someone who can fix it or how

06-23-2008, 09:23 AM	#6 (permalink)
Scatman2009 Experienced Zuner Join Date: Jun 2008 Posts: 207 Reputation: 32 $zB: 195 Donate	hmm, i don't think the warranty would cover it, even if you had the accidental coverage, a cracked screen is usually considered "misuse and abuse" and isn't covered.

06-28-2008, 10:30 AM	#8 (permalink)
DevaJones Zuner Join Date: Jun 2008 Location: Dallas, TX/Grambling, LA Posts: 52 Reputation: 10 $zB: 50 Donate	There are videos on youtube about how to fix the screen as well. this happened to me too, and the videos saved me. just search for fix zune screen or repair zune its reletively easy to find. and only takes about 10 mins. and like the previous person said buy the screen on ebay. i did that and it worked great.

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