Zune won't start!

CoolZone · 05-10-2008, 11:30 PM

Hello all.I would like some help please.I keep having restarts problem with my Zune after a day I've got it.
At first time it worked ok,but after I loaded some music and videos on it,the problems started.I listened to the music with it for 15 minutes,then it stopped suddently and displayed the Zune logo,than dissapeared,then again appeared,then dissapeared.When I tried to power it on,it did the same thing!I tried to reflash the Zune,it erased ok the firmware and put back the 2.5 one and then when it starts to format the contents of the HDD,it restarts the power on/power off procedure.

I attached here 2 videos so you can see how it acts with the power cable not attached and with it attached.

hxxp://rapidshare.de/files/39373852/zune.rar.html

Thanks in advance!

collver · 05-11-2008, 04:44 AM

Try letting the power drain all the way down, then recharge it.

CoolZone · 05-11-2008, 06:50 AM

how can I do that?

Thekirby45 · 05-11-2008, 07:52 AM

just keep clicking on it until you dont see the battery pop up anymore

Techy Dude · 05-11-2008, 08:30 AM

try a hard reset while its on

rpgoof · 05-11-2008, 11:35 AM

Contact Microsoft support and see if you can get a new one. It could be a hardware problem.
My [first] old Dell DJ Pocket had a ton of problems similar to yours, and I sent it in and they gave me a new one for free and it worked fine from then on.

05-10-2008, 11:30 PM	#1
CoolZone Zewbie Join Date: May 2008 Posts: 2 Reputation: 10 $zB: 2 Donate	Zune won't start! Hello all.I would like some help please.I keep having restarts problem with my Zune after a day I've got it. At first time it worked ok,but after I loaded some music and videos on it,the problems started.I listened to the music with it for 15 minutes,then it stopped suddently and displayed the Zune logo,than dissapeared,then again appeared,then dissapeared.When I tried to power it on,it did the same thing!I tried to reflash the Zune,it erased ok the firmware and put back the 2.5 one and then when it starts to format the contents of the HDD,it restarts the power on/power off procedure. I attached here 2 videos so you can see how it acts with the power cable not attached and with it attached. hxxp://rapidshare.de/files/39373852/zune.rar.html Thanks in advance!

05-11-2008, 04:44 AM	#2
collver Experienced Zuner Join Date: Sep 2007 Location: space Posts: 120 Reputation: 14 $zB: 94 Donate	Try letting the power drain all the way down, then recharge it. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Noob Patrol : Locked and Loaded To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-11-2008, 07:52 AM	#4
Thekirby45 Zewbie Join Date: Sep 2007 Posts: 9 Reputation: 10 $zB: 4 Donate	just keep clicking on it until you dont see the battery pop up anymore __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Last edited by Thekirby45 : 05-11-2008 at 08:01 AM. Reason: mistake

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05-11-2008, 06:50 AM	#3
CoolZone Zewbie Join Date: May 2008 Posts: 2 Reputation: 10 $zB: 2 Donate	how can I do that?

05-11-2008, 08:30 AM	#5
Techy Dude Experienced Zuner Join Date: Mar 2008 Posts: 240 Reputation: 10 $zB: 251 Donate	try a hard reset while its on

05-11-2008, 11:35 AM	#6
rpgoof Zuner Join Date: Apr 2008 Posts: 53 Reputation: 10 $zB: 49 Donate	Contact Microsoft support and see if you can get a new one. It could be a hardware problem. My [first] old Dell DJ Pocket had a ton of problems similar to yours, and I sent it in and they gave me a new one for free and it worked fine from then on.

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