Zune not recognized by my computer?

paintedwithmud · 04-28-2008, 04:41 PM

Well always download music into my zune with the USB cord. But I plugged it in and the program says that there is no zune device connected. I tried to plug in the USB cable into another open slot and the same thing happened. Has this happened to anyone else, what did you do to fix it?

soccerfreak24 · 04-28-2008, 04:43 PM

Two thoughts, you could try a hard reset(Back+Up.. I think. ) then replugging it in, or maybe if you have wireless sync set up you could attempt to connect it that way.

paintedwithmud · 04-28-2008, 04:46 PM

No i dont have wireless sync set up darn. What will a hard reset do. Will that wipe out all my music?

soccerfreak24 · 04-28-2008, 04:54 PM

Nope, just restarts the device.

paintedwithmud · 04-28-2008, 05:00 PM

Okay well about 2 min after I posted my last post I did the hard reset. And it just says please wait. Its been saying that for about 10 min. Is that normal?

soccerfreak24 · 04-28-2008, 05:05 PM

The zune or the computer?

paintedwithmud · 04-28-2008, 05:13 PM

It was the zune, and about a min ago it changed. So now my zune is telling me to plug it into the pc and restor the zune device firmware. But when i plug in the zune to my computer it says there is no device conected...

soccerfreak24 · 04-28-2008, 05:17 PM

Painted, you did a hard reset as in Up/Back.. right? Because all that does is restart the device... you shouldn't be having to restore the firmware.

Scrapz616 · 04-28-2008, 05:42 PM

I thought a hard reset was (Back+Left+Center) to delete media and firmware
A regular reset would be (Back+Up)
Try uninstalling your software with Unzoone
and reinstalling the software, also try updating your zune drivers
To reinstall you could try SZIP2

paintedwithmud · 04-28-2008, 06:09 PM

Soccer- yes that’s what I did and its telling me that I need to restore the firmware.
Scrap- Okay I’ll try to uninstall it and then reinstall it.

Saline · 04-28-2008, 06:15 PM

Go to device settings and make sure it's not connected as guest or something, although that still shouldn't make it unrecognizable..

This has happened to me a few times but I'll just switch the usb port and it's fine.

paintedwithmud · 04-28-2008, 06:21 PM

saline- I cant really do that since my zune is stuck on a screen saying I need to restore the firmware.
And I tried that too, but it still wont recognize it.

paintedwithmud · 04-28-2008, 06:48 PM

Well the uninstall and reinstall thing worked, it can now read my zune and i can put music into it. Thanks for all the help guys.

soccerfreak24 · 04-28-2008, 07:21 PM

Quote:

Originally Posted by paintedwithmud

Well the uninstall and reinstall thing worked, it can now read my zune and i can put music into it. Thanks for all the help guys.

Congrats.

Scrapz616 · 04-28-2008, 07:42 PM

Glad we could help.

04-28-2008, 04:41 PM	#1 (permalink)
paintedwithmud Squirt Join Date: Feb 2008 Posts: 17 Reputation: 10 $zB: 17 Donate	(SOLVED)Zune not recognized by my computer? Well always download music into my zune with the USB cord. But I plugged it in and the program says that there is no zune device connected. I tried to plug in the USB cable into another open slot and the same thing happened. Has this happened to anyone else, what did you do to fix it? Last edited by paintedwithmud : 04-28-2008 at 06:50 PM. Reason: title

04-28-2008, 04:43 PM	#2 (permalink)
soccerfreak24 Support Team Expert Zuner Join Date: Nov 2007 Posts: 2,559 Reputation: 148 $zB: 2536 Donate	Two thoughts, you could try a hard reset(Back+Up.. I think. ) then replugging it in, or maybe if you have wireless sync set up you could attempt to connect it that way. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

04-28-2008, 04:54 PM	#4 (permalink)
soccerfreak24 Support Team Expert Zuner Join Date: Nov 2007 Posts: 2,559 Reputation: 148 $zB: 2536 Donate	Nope, just restarts the device. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

04-28-2008, 05:05 PM	#6 (permalink)
soccerfreak24 Support Team Expert Zuner Join Date: Nov 2007 Posts: 2,559 Reputation: 148 $zB: 2536 Donate	The zune or the computer? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

04-28-2008, 05:17 PM	#8 (permalink)
soccerfreak24 Support Team Expert Zuner Join Date: Nov 2007 Posts: 2,559 Reputation: 148 $zB: 2536 Donate	Painted, you did a hard reset as in Up/Back.. right? Because all that does is restart the device... you shouldn't be having to restore the firmware. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

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04-28-2008, 04:46 PM	#3 (permalink)
paintedwithmud Squirt Join Date: Feb 2008 Posts: 17 Reputation: 10 $zB: 17 Donate	No i dont have wireless sync set up darn. What will a hard reset do. Will that wipe out all my music?

04-28-2008, 05:00 PM	#5 (permalink)
paintedwithmud Squirt Join Date: Feb 2008 Posts: 17 Reputation: 10 $zB: 17 Donate	Okay well about 2 min after I posted my last post I did the hard reset. And it just says please wait. Its been saying that for about 10 min. Is that normal?

04-28-2008, 05:13 PM	#7 (permalink)
paintedwithmud Squirt Join Date: Feb 2008 Posts: 17 Reputation: 10 $zB: 17 Donate	It was the zune, and about a min ago it changed. So now my zune is telling me to plug it into the pc and restor the zune device firmware. But when i plug in the zune to my computer it says there is no device conected...

04-28-2008, 05:42 PM	#9 (permalink)
Scrapz616 Support Team Graduate Zuner Join Date: Mar 2007 Location: New York Posts: 1,443 Reputation: 107 $zB: 1108 Donate Awards Showcase Total Awards: 1	I thought a hard reset was (Back+Left+Center) to delete media and firmware A regular reset would be (Back+Up) Try uninstalling your software with Unzoone and reinstalling the software, also try updating your zune drivers To reinstall you could try SZIP2 __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

04-28-2008, 06:09 PM	#10 (permalink)
paintedwithmud Squirt Join Date: Feb 2008 Posts: 17 Reputation: 10 $zB: 17 Donate	Soccer- yes that’s what I did and its telling me that I need to restore the firmware. Scrap- Okay I’ll try to uninstall it and then reinstall it.

04-28-2008, 06:15 PM	#11 (permalink)
Saline Zune Freak Join Date: Dec 2007 Location: 15 miles south of Nowhere, USA Posts: 1,169 Reputation: 91 $zB: 710 Donate	Go to device settings and make sure it's not connected as guest or something, although that still shouldn't make it unrecognizable.. This has happened to me a few times but I'll just switch the usb port and it's fine. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

04-28-2008, 06:21 PM	#12 (permalink)
paintedwithmud Squirt Join Date: Feb 2008 Posts: 17 Reputation: 10 $zB: 17 Donate	saline- I cant really do that since my zune is stuck on a screen saying I need to restore the firmware. And I tried that too, but it still wont recognize it.

04-28-2008, 06:48 PM	#13 (permalink)
paintedwithmud Squirt Join Date: Feb 2008 Posts: 17 Reputation: 10 $zB: 17 Donate	Well the uninstall and reinstall thing worked, it can now read my zune and i can put music into it. Thanks for all the help guys.

04-28-2008, 07:42 PM	#15 (permalink)
Scrapz616 Support Team Graduate Zuner Join Date: Mar 2007 Location: New York Posts: 1,443 Reputation: 107 $zB: 1108 Donate Awards Showcase Total Awards: 1	Glad we could help. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

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