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Old 04-28-2008, 01:22 PM   #1 (permalink)
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Default The Zune USB is permantently stuck!! help

Yesterday my Zune 30 fell on its side while plugged into the USB cord with my computer so it'd be charged. But one of those little clasp thigs on just one side fell out, so now there's no way to pull out the cord safely. What do I do now??



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Old 04-28-2008, 01:23 PM   #2 (permalink)
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Take the cord apart. You may not be able to put it back together, but a cord is cheaper than a Zune. I doubt the warranty covers things like this.
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Old 04-28-2008, 01:31 PM   #3 (permalink)
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Call 877-GET-Zune and tell them the cord got stuck, don't mention anything about the drop.
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Old 04-28-2008, 02:05 PM   #4 (permalink)
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how would taking the cord apart help? the little thing thats stuck wouldnt be coming out that way!
-its the part you put in the Zune that won't unclasp and come back out

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Old 04-28-2008, 02:39 PM   #5 (permalink)
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just break the cord and see will it be able to get it out.. if not just call lol
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Old 04-28-2008, 02:41 PM   #6 (permalink)
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I suggest calling.
Just stick a small blunt object into the broken area, and push on the other side. That might work.
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Old 04-28-2008, 03:30 PM   #7 (permalink)
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This happened to me too, I just shove a pen into the left prong while holding the right one down, then it comes out a side at a time. I would get a new cord, but this is cheaper even if you have to use two hands instead of just one.



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Old 04-28-2008, 04:07 PM   #8 (permalink)
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SWEET it worked thnks



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