Zune 30 plz help

chi · 04-25-2008, 10:12 AM

ok so i was listening to my zune and it said low battery so i decided to charge it, i charged it on my 360 fully overnight but now whenever i turn it on without the cable connected it flashes the zune logo and shuts off. when i have the cable connected to it it at least loads up to the end and shuts off. is there any possible fix? or should i send it to ms?

Gregory · 04-25-2008, 10:20 AM

Try doing a hard reset if you can.

chi · 04-25-2008, 03:16 PM

ok heres the deal now, i can only do a reset or anything while its conneceted to a wire otherwise itl keep resetting. Now heres the twist, when i say delete all of my items while the zune is halfway through its loading sequence it boots up normally!
but as soon as i unplug the cable it shuts off...

so this problem maybe have something to do with the zunes battery?

Thanks...

if i do a hard reset, how do i re-install the firmware? the music is nt a problem..

Gregory · 04-25-2008, 03:28 PM

The software will load the firmware on the device.

PS: Try not to double post.

Darren · 04-25-2008, 03:50 PM

I would think it is the battery, if your warranty is up maybe take it apart and get a new battery... but I would say as a last resort, 2nd last being contact MS

runtohell121 · 04-25-2008, 04:02 PM

or.. go buy a battery on ebay and reinstall the battery yourself.. unless you have warranty.. then call microsoft/zune 877-get-zune

chi · 04-25-2008, 04:10 PM

ok now it goes to the menu but only when its plugged in otherwise it shuts off and just wen i try to turn it on flashed the zune logo and shuts off... i realize it must be a battery problem cuz even tho it says fully charged, it lies!

PS srry for double post..

ok so it is a battery problem and im in warranty so i might as well call zune and see what they think..

runtohell121 · 04-25-2008, 04:21 PM

if your under warranty for microsoft or store.. just take it back or call them.. thats your option.. or else its just having to either throw it away/part it out.. or replace the battery yourself...

chi · 04-25-2008, 04:30 PM

i dont even kno if its the battery thats faulty

Darren · 04-25-2008, 04:43 PM

Quote:

Originally Posted by chi

i dont even kno if its the battery thats faulty

it probably is, take the advice above and see if it is fixed

Pla303 · 04-25-2008, 06:14 PM

Yeah, that's what happened to my first one. If it's still under warranty, send it to MS and they'll send you a refurbished one in a couple days.

aznlittlebr0ther · 04-27-2008, 11:14 AM

yea, i'd suggest that you contact ms instead of opening the zune itself (if you open it, i heard that it'll terminate any warranty that you have on it)

chi · 04-27-2008, 12:18 PM

thx 4 the info

Kri$ · 04-29-2008, 05:15 AM

Quote:

Originally Posted by aznlittlebr0ther

yea, i'd suggest that you contact ms instead of opening the zune itself (if you open it, i heard that it'll terminate any warranty that you have on it)

how can they tell though?
its not like with the psp how there's a sticker covering one of the screws or anything
the only way theyd know is if you took out the hard drive and ripped those litlle golden sticker things

bulldog501 · 04-29-2008, 06:09 PM

Hey I'm having a similar problem, but when I get it, it doesnt work at all without plugging in, and when I do plug in it just flashes the zune logo.
Did you manage to fix the problem some how?

supersoaker · 04-30-2008, 12:32 PM

yup i to have the same problem, i took mine apart after upgrading my hard drive and my 100 gig hdd will boot up to the end and will make a loud click sound then shut off and will do this repeatly when the sync cable is hooked up, but will not boot up at all without the sync cable. When I put my old 30 gig drive in the zune logo flashes with the sync cable connected and the hdd doesn't even run. When I run the board with the no drives and the cable plugged, the zune logo hangs(I know its suppose to do this cause theres no firmware for it to boot).

04-25-2008, 10:12 AM	#1 (permalink)
chi Experienced Zuner Join Date: Dec 2007 Posts: 199 Reputation: 11 $zB: 104 Donate	Zune 30 plz help ok so i was listening to my zune and it said low battery so i decided to charge it, i charged it on my 360 fully overnight but now whenever i turn it on without the cable connected it flashes the zune logo and shuts off. when i have the cable connected to it it at least loads up to the end and shuts off. is there any possible fix? or should i send it to ms? __________________ C BROWN ZUNE ROXORZ:shocked::shocked:

04-25-2008, 10:20 AM	#2 (permalink)
Gregory Support Team Moderator Ultimate Zuner Join Date: Apr 2007 Location: What a stalker! Posts: 6,279 Reputation: 233 $zB: 3595 Donate Awards Showcase Total Awards: 1	Try doing a hard reset if you can. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Do you live outside of the US, have Paypal, and want the Zune Pass? If so PM me.

04-25-2008, 03:16 PM	#3 (permalink)
chi Experienced Zuner Join Date: Dec 2007 Posts: 199 Reputation: 11 $zB: 104 Donate	ok heres the deal now, i can only do a reset or anything while its conneceted to a wire otherwise itl keep resetting. Now heres the twist, when i say delete all of my items while the zune is halfway through its loading sequence it boots up normally! but as soon as i unplug the cable it shuts off... so this problem maybe have something to do with the zunes battery? Thanks... if i do a hard reset, how do i re-install the firmware? the music is nt a problem.. __________________ C BROWN ZUNE ROXORZ:shocked::shocked: Last edited by Gregory : 04-25-2008 at 03:29 PM. Reason: dbl

04-25-2008, 03:28 PM	#4 (permalink)
Gregory Support Team Moderator Ultimate Zuner Join Date: Apr 2007 Location: What a stalker! Posts: 6,279 Reputation: 233 $zB: 3595 Donate Awards Showcase Total Awards: 1	The software will load the firmware on the device. PS: Try not to double post. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Do you live outside of the US, have Paypal, and want the Zune Pass? If so PM me.

04-25-2008, 03:50 PM	#5 (permalink)
Darren That's Not Funny Support Team Section Staff Graduate Zuner Join Date: Nov 2007 Location: Vancouver, BC Posts: 1,368 Reputation: 116 $zB: 1154 Donate	I would think it is the battery, if your warranty is up maybe take it apart and get a new battery... but I would say as a last resort, 2nd last being contact MS __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

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04-25-2008, 04:10 PM	#7 (permalink)
chi Experienced Zuner Join Date: Dec 2007 Posts: 199 Reputation: 11 $zB: 104 Donate	ok now it goes to the menu but only when its plugged in otherwise it shuts off and just wen i try to turn it on flashed the zune logo and shuts off... i realize it must be a battery problem cuz even tho it says fully charged, it lies! PS srry for double post.. ok so it is a battery problem and im in warranty so i might as well call zune and see what they think.. __________________ C BROWN ZUNE ROXORZ:shocked::shocked: Last edited by chi : 04-25-2008 at 04:12 PM.

04-25-2008, 04:30 PM	#9 (permalink)
chi Experienced Zuner Join Date: Dec 2007 Posts: 199 Reputation: 11 $zB: 104 Donate	i dont even kno if its the battery thats faulty __________________ C BROWN ZUNE ROXORZ:shocked::shocked:

04-25-2008, 06:14 PM	#11 (permalink)
Pla303 Zewbie Join Date: Apr 2008 Posts: 4 Reputation: 10 $zB: 4 Donate	Yeah, that's what happened to my first one. If it's still under warranty, send it to MS and they'll send you a refurbished one in a couple days.

04-27-2008, 11:14 AM	#12 (permalink)
aznlittlebr0ther Squirt Join Date: Mar 2008 Posts: 15 Reputation: 10 $zB: 12 Donate	yea, i'd suggest that you contact ms instead of opening the zune itself (if you open it, i heard that it'll terminate any warranty that you have on it)

04-27-2008, 12:18 PM	#13 (permalink)
chi Experienced Zuner Join Date: Dec 2007 Posts: 199 Reputation: 11 $zB: 104 Donate	thx 4 the info __________________ C BROWN ZUNE ROXORZ:shocked::shocked:

04-29-2008, 06:09 PM	#15 (permalink)
bulldog501 Zewbie Join Date: Apr 2008 Posts: 7 Reputation: 10 $zB: 8 Donate	Hey I'm having a similar problem, but when I get it, it doesnt work at all without plugging in, and when I do plug in it just flashes the zune logo. Did you manage to fix the problem some how?

04-30-2008, 12:32 PM	#16 (permalink)
supersoaker Zewbie Join Date: May 2007 Location: Tacoma Posts: 5 Reputation: 10 $zB: 4 Donate	yup i to have the same problem, i took mine apart after upgrading my hard drive and my 100 gig hdd will boot up to the end and will make a loud click sound then shut off and will do this repeatly when the sync cable is hooked up, but will not boot up at all without the sync cable. When I put my old 30 gig drive in the zune logo flashes with the sync cable connected and the hdd doesn't even run. When I run the board with the no drives and the cable plugged, the zune logo hangs(I know its suppose to do this cause theres no firmware for it to boot).

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