I think my zune cable is messed up D:

noodle_976 · 02-24-2008, 01:03 PM

I had a crappy laptop. My zune wouldn't sync to the laptop unless I put pressure on the part of the cable that plugs into the USB... Now that laptop is dead.
I have an OK computer now, and the zune just won't sync to the computer anymore... D: I think the cable got screwed up from all the pressure I had to put on it...
Any ideas on how to fix the cable? D:

When I connect the zune, the computer says "new hardware found" and then it doesn't detect it anymore, and then it detects it again... but the installation of the new hardware always screws up because of this...

Would I be able to wireless sync if i haven't synced with the cable first?

paul4531 · 02-24-2008, 01:07 PM

Looks like you need a new Cable..time to call the big Gates=]

noodle_976 · 02-24-2008, 01:10 PM

Quote:

Originally Posted by paul4531

Looks like you need a new Cable..time to call the big Gates=]

what if it's actually not my cable? D:
what if it's my zune? D:
also... i don't have the money for a new cable

Gregory · 02-24-2008, 01:11 PM

Call Microsoft for a free replacement.

877-GET-ZUNE

Chri(Z)tian · 02-24-2008, 01:14 PM

Yeah if your zune is still under its 1 year warranty, you can just call up Zune Customer Support and ask for a new one. They'll most definently send you a new one free of a charge.

noodle_976 · 02-24-2008, 01:14 PM

Quote:

Originally Posted by Gregory

Call Microsoft for a free replacement.

877-GET-ZUNE

:O
i don't remember where i left the box it came in D:

will i still be able to get a replacement?
is the phone call free?

paul4531 · 02-24-2008, 01:14 PM

Quote:

Originally Posted by Gregory

Call Microsoft for a free replacement.

877-GET-ZUNE

But make sure it sounds natural don't say" I push the cord in so it syncs"

noodle_976 · 02-24-2008, 01:16 PM

Quote:

Originally Posted by paul4531

But make sure it sounds natural don't say" I push the cord in so it syncs"

lol wut

Chri(Z)tian · 02-24-2008, 01:20 PM

Like don't say well yeah I was about to sync my zune to my laptop so I Jammed the D** sync cable in the sync port!!! Be like well yeah today I was just syncing my zune like normally and for some reason my sync cable aint working. Or something that will show MS that you didn't break it yourself, like it just happened out of nowhere.

noodle_976 · 02-24-2008, 01:29 PM

Quote:

Originally Posted by Chri(Z)tian

Like don't say well yeah I was about to sync my zune to my laptop so I Jammed the D** sync cable in the sync port!!! Be like well yeah today I was just syncing my zune like normally and for some reason my sync cable aint working. Or something that will show MS that you didn't break it yourself, like it just happened out of nowhere.

it pretty much DID happen out of no where D:
also, um... what if they ask if i still have that warranty paper thing, or like... how long ago i got it? D: i don't remember D:

paul4531 · 02-24-2008, 01:35 PM

Quote:

Originally Posted by noodle_976

it pretty much DID happen out of no where D:
also, um... what if they ask if i still have that warranty paper thing, or like... how long ago i got it? D: i don't remember D:

they`ll probably ask you jsut for you SN

**PoN** · 02-24-2008, 01:41 PM

Just lie..

And yes it is a free call just add a

1-877-GET-ZUNE

Say the sync cable is messing up and when they ask..

Are you sure its the cable?

You reply yes im very sure of it. My friends zune cable works perfectly with mine

but mine doesnt work..

And when you get that cable and it still doesnt work just try agian.

But this time say its your Zune itself so you can get a refurbished zune.

For its the zune itself not yours

noodle_976 · 02-24-2008, 01:52 PM

Quote:

Originally Posted by paul4531

they`ll probably ask you jsut for you SN

my SN? on what?

nathanlawliet · 02-24-2008, 02:18 PM

It's your serial number on the back of your Zune.

Just go for a free replacement from MS. It's easiest solution.

jackluo923 · 02-24-2008, 03:58 PM

I'm pretty sure it isn't a cable problem since the computer already detects the zune. But it's not a bad thing to get a free replacement sync cable.

Anyways... Try using unzoon to uninstall your zune software and then reinstall it. The problem is most likely due to a malfunction zune usb driver.

If you fear that you'll break your usb cable/port again, just wireless sync. sync wired only if you're syncing very large files.

Gregory · 02-24-2008, 04:02 PM

You just need the serial number.

Quote:

Originally Posted by noodle_976

:O
i don't remember where i left the box it came in D:

will i still be able to get a replacement?
is the phone call free?

paul4531 · 02-24-2008, 04:02 PM

Quote:

Originally Posted by jackluo923

I'm pretty sure it isn't a cable problem since the computer already detects the zune. But it's not a bad thing to get a free replacement sync cable.

Anyways... Try using unzoon to uninstall your zune software and then reinstall it. The problem is most likely due to a malfunction zune usb driver.

If you fear that you'll break your usb cable/port again, just wireless sync. sync wired only if you're syncing very large files.

good point jack=]

02-24-2008, 01:03 PM	#1 (permalink)
noodle_976 Zuner Join Date: Oct 2007 Posts: 54 Reputation: 10 $zB: 22 Donate	I think my zune cable is messed up D: I had a crappy laptop. My zune wouldn't sync to the laptop unless I put pressure on the part of the cable that plugs into the USB... Now that laptop is dead. I have an OK computer now, and the zune just won't sync to the computer anymore... D: I think the cable got screwed up from all the pressure I had to put on it... Any ideas on how to fix the cable? D: When I connect the zune, the computer says "new hardware found" and then it doesn't detect it anymore, and then it detects it again... but the installation of the new hardware always screws up because of this... Would I be able to wireless sync if i haven't synced with the cable first? Last edited by noodle_976 : 02-24-2008 at 01:05 PM. Reason: akjdfa

02-24-2008, 01:11 PM	#4 (permalink)
Gregory Support Team Moderator Ultimate Zuner Join Date: Apr 2007 Location: What a stalker! Posts: 6,392 Reputation: 250 $zB: 3702 Donate Awards Showcase Total Awards: 1	Call Microsoft for a free replacement. 877-GET-ZUNE __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Do you live outside of the US, have Paypal, and want the Zune Pass? If so PM me.

02-24-2008, 01:41 PM	#12 (permalink)
PoN Panda-monium! Support Team Premium Member Super Zuner Join Date: Apr 2007 Location: Bedford Michigan Posts: 1,779 Reputation: 79 $zB: 661 Donate	Just lie.. And yes it is a free call just add a 1-877-GET-ZUNE Say the sync cable is messing up and when they ask.. Are you sure its the cable? You reply yes im very sure of it. My friends zune cable works perfectly with mine but mine doesnt work.. And when you get that cable and it still doesnt work just try agian. But this time say its your Zune itself so you can get a refurbished zune. For its the zune itself not yours __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

02-24-2008, 02:18 PM	#14 (permalink)
nathanlawliet Super Zuner² Join Date: Jun 2007 Location: Florida Posts: 3,549 Reputation: 56 $zB: 387 Donate	It's your serial number on the back of your Zune. Just go for a free replacement from MS. It's easiest solution. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

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02-24-2008, 01:07 PM	#2 (permalink)
paul4531 Member Join Date: May 2007 Posts: 590 Reputation: 11 $zB: 545 Donate	Looks like you need a new Cable..time to call the big Gates=]

02-24-2008, 03:58 PM	#15 (permalink)
jackluo923 Support Team Senior Zuner Join Date: Dec 2007 Location: Greater Vancouver BC Posts: 1,275 Reputation: 122 $zB: 759 Donate	I'm pretty sure it isn't a cable problem since the computer already detects the zune. But it's not a bad thing to get a free replacement sync cable. Anyways... Try using unzoon to uninstall your zune software and then reinstall it. The problem is most likely due to a malfunction zune usb driver. If you fear that you'll break your usb cable/port again, just wireless sync. sync wired only if you're syncing very large files.

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