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zHD Help with the Zune HD.

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Old 09-18-2009, 03:51 PM   #1 (permalink)
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Angry Zune HD not recognized by computer!

Can anyone tell me why I'm getting this msg when I plug the HD to my computer. I've installed the software twice and still does the same thing, this is really disappointing, I'm ready to take it back and exchange it for an Ipod, thank you.

"there was a problem installing this hardware:
An error occurred during the installation of the device, the required section was not found in the INF."





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Old 09-18-2009, 03:59 PM   #2 (permalink)
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Quote:
Originally Posted by petermrsandman View Post
Can anyone tell me why I'm getting this msg when I plug the HD to my computer. I've installed the software twice and still does the same thing, this is really disappointing, I'm ready to take it back and exchange it for an Ipod, thank you.

"there was a problem installing this hardware:
An error occurred during the installation of the device, the required section was not found in the INF."
not a zune error, thats a computer error
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Old 09-19-2009, 02:04 AM   #3 (permalink)
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yep definitely your computer mate



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Old 09-24-2009, 05:15 PM   #4 (permalink)
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i had a similar problem. heres what i did to fix it (using vista). click on start, and in the search bar type in msconfig. then when the window opens, click on the services tab. scroll down and make sure anything zune related is turned on/started/enabled... whatever the case may be.



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