Zune software doesn't support .mp4 playback?

mist · 06-01-2008, 09:14 PM

So I've taken a few videos with my HTC/Sprint Mogul and wanted to view them on my Windows XP desktop. My phone saves it's video files in .mp4 format. So lets see; Microsoft WM6 based PPC, Microsoft based desktop, even a Microsoft based MP3 player (Zune) with it's own media player software. This should be fluid!

Fire up WMP11, file->open->video11.mp4. No dice, format isn't supported.

hrm, google search->winamp .mp4 playback->need to download converters, etc, etc. bleh.

Surely with all this hype to push Microsoft's Zune to the front of the pack, this thing has to display .mp4 video's! It even shows .mp4 under it's supported file format settings, and yet again...no dice!

I get this error: C00D1B83. Which tells me to goto this page: http://www.zune.net/en-US/support/we...p_locale=en-US. Which says: "The Zune software can’t play this item because it doesn't support this media type". WTF?$*!

Does the software transcode the video when it sync's with the PC, and thats how they can say mp4 playback is supported? Unless I'm missing something, technology is supposed to make things easier...not give us the option for more complication. Any input would be appealing!

Volpe Sinatra · 06-01-2008, 10:23 PM

Well, do you have your software set to play .mp4 files? You do this by going into the settings>file types, check the box next to .mp4 and hit OK.

mist · 06-02-2008, 06:57 AM

Quote:

Originally Posted by Volpe Sinatra

Well, do you have your software set to play .mp4 files? You do this by going into the settings>file types, check the box next to .mp4 and hit OK.

Yep, sure do!

Gregory · 06-02-2008, 08:34 AM

It sounds like the phone is using an unsupported codec, such as divx or xvid. The Zune software will play .MP4's but not ones with the above codecs.

logitech · 06-15-2008, 07:32 PM

if i were you i'd just DL a converter (i use imTOO) and just convert the movies to play them on other players. OR if you just want to play them i know VLC media player plays almost every video file ext. known to man kind haha\

hope this helps

06-01-2008, 09:14 PM	#1 (permalink)
mist Zewbie Join Date: Jun 2008 Location: Orlando, FL Posts: 0 Reputation: 10 $zB: 2 Donate	Zune software doesn't support .mp4 playback? So I've taken a few videos with my HTC/Sprint Mogul and wanted to view them on my Windows XP desktop. My phone saves it's video files in .mp4 format. So lets see; Microsoft WM6 based PPC, Microsoft based desktop, even a Microsoft based MP3 player (Zune) with it's own media player software. This should be fluid! Fire up WMP11, file->open->video11.mp4. No dice, format isn't supported. hrm, google search->winamp .mp4 playback->need to download converters, etc, etc. bleh. Surely with all this hype to push Microsoft's Zune to the front of the pack, this thing has to display .mp4 video's! It even shows .mp4 under it's supported file format settings, and yet again...no dice! I get this error: C00D1B83. Which tells me to goto this page: http://www.zune.net/en-US/support/we...p_locale=en-US. Which says: "The Zune software can’t play this item because it doesn't support this media type". WTF?$! Does the software transcode the video when it sync's with the PC, and thats how they can say mp4 playback is supported? Unless I'm missing something, technology is supposed to make things easier...not give us the option for more complication. Any input would be appealing! Last edited by mist : 06-02-2008 at 06:57 AM. Reason: format*

06-01-2008, 10:23 PM	#2 (permalink)
Volpe Sinatra Friend of the Ood GFX Crew Moderator Super Zuner Join Date: Dec 2007 Location: Minneapolis, MN / Muskegon, MI Posts: 1,909 Reputation: 234 $zB: 1656 Donate Awards Showcase Total Awards: 1	Well, do you have your software set to play .mp4 files? You do this by going into the settings>file types, check the box next to .mp4 and hit OK. __________________ zB's Zewb Mother, GFX Czarina and resident crazy (one of the many) To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. [ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. \| To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. \| To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. ] Be sure you are familiar with our To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. . The reputation system: To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Giving +rep: To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Spot rule violations? To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. . Need a sig or av? Request one To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. ! New members! Don't forget to To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. ! (Psstt.. 4pt +rep to all new members to introduce themselves! To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. )

06-02-2008, 08:34 AM	#4 (permalink)
Gregory Support Team Moderator Ultimate Zuner Join Date: Apr 2007 Location: What a stalker! Posts: 6,396 Reputation: 251 $zB: 3706 Donate Awards Showcase Total Awards: 1	It sounds like the phone is using an unsupported codec, such as divx or xvid. The Zune software will play .MP4's but not ones with the above codecs. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Do you live outside of the US, have Paypal, and want the Zune Pass? If so PM me.

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06-15-2008, 07:32 PM	#5 (permalink)
logitech Zuner Join Date: Jun 2008 Location: Seattle, WA Posts: 54 Reputation: 11 $zB: 38 Donate	if i were you i'd just DL a converter (i use imTOO) and just convert the movies to play them on other players. OR if you just want to play them i know VLC media player plays almost every video file ext. known to man kind haha\ hope this helps

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