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Old 03-23-2008, 01:52 PM   #1 (permalink)
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Default broken headphone jack

im sorry, this is probably posted somewhere else but ive been looking and unable to find it. i can no longer hear anything from my headphones, and i know they work perfectly bc ive tested them, and when ever i wiggle the headphones and get it just right i can hear. Im pretty sure im not under warranty anymore and i wanted to know how much it would be for a place like bestbuy to repair it or if anyone else has any other tips



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Old 03-23-2008, 02:55 PM   #2 (permalink)
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If you Zune is less than a year old, call 877-GET-ZUNE for free repair.
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Old 03-23-2008, 04:19 PM   #3 (permalink)
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do i just need like my reciept or what?



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Old 03-23-2008, 04:47 PM   #4 (permalink)
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Just the serial number on the back of the Zune.
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Old 03-24-2008, 07:25 PM   #5 (permalink)
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to zB? and yea.. just call microsoft to fix this problem.. can't do anything about it.
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Old 03-28-2008, 06:20 AM   #6 (permalink)
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i also broke my headphone jack on my 2nd zune that i got on ebay. so i have no warranty and i was wondering if microsoft will still fix it then and about how much it will cost me, because i'm saving up to buy the 80.




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Old 03-28-2008, 11:58 AM   #7 (permalink)
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they probably wont fix it.. since you didn't buy from a store.. ebay things.. most of them don't have warranty.. so your like out of luck ferguson.
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Old 05-03-2008, 02:10 PM   #8 (permalink)
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If you know anyone around you that fixes Ipod and pocket pc head jacks, it is the same. I know if I broke mine, my husband could fix it by finding the part and replacing it, if (like mine, out of warranty). If it under warranty, let Microsoft fix it.

good luck

IH, just talk to my husband, it is solder onto the logical board of the zune, know anyone who could see if the solder has gone bad, or if your logical(spelling) board has gone bad, you can find them on ebay

Last edited by Volpe Sinatra : 05-03-2008 at 03:03 PM. Reason: Double post



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