A couple troubleshooting questions

jabbabetes · 02-24-2008, 11:44 AM

I wasn't sure if this was better posted here or the help section, but since I'm a noob and it's probably been covered before, I figure this was the best place for it.

First off, I am having the C00D124D error code when syncing. I JUST got my Zune 2 days ago and I haven't been able to sync without getting this error code. I am also having trouble with the Zune adding multiple copies of many of my songs.

Right now my plan of action is going to be deleting all music and firmware from my Zune, uninstalling my Zune software, reinstalling, and going from there.

Questions: What do I need to download when I start reloading my Zune? Where do I find firmware updates? Is the 2.3 update the only one I need, or do I need to download any separate updates to fix my problems.

All advice is appreciated.

jabbabetes · 02-24-2008, 07:22 PM

Well I am stuck now. I deleted everything from my Zune, ran the Media Reset Tool, and uninstalled the Zune software. Problem is, my computer still says the Zune software is on it, but I can't find it anywhere. I tried to uninstall using UnZoone and it says it's gone. So then I reinstall, but the software doesn't show up anywhere. I am ready to return this piece if I can't get it to work properly.

jabbabetes · 02-24-2008, 08:31 PM

Well after a few hours digging on microsoft's website and this forum, I reinstalled my Zune software and it's now reacquiring all of my music. Hopefully syncing will be pain free this time.

jabbabetes · 02-24-2008, 08:50 PM

Well the software is now installed correctly, but I get the C00D11CD error when I try to install the 2.3 firmware. I am too tired tonight to deal with this mess. If it doesn't work on the first couple of tries tomorrow, I'll be returning it.

nathanlawliet · 02-24-2008, 09:11 PM

Instead of quadruple posting, try EDITING YOUR FIRST POST INSTEAD

jabbabetes · 02-25-2008, 02:17 PM

Quote:

Originally Posted by nathanlawliet

Instead of quadruple posting, try EDITING YOUR FIRST POST INSTEAD

No need to shout. Nobody else was responding, so what's the difference?

jabbabetes · 02-25-2008, 02:32 PM

Time to attempt a re-sync with my Zune and see how my 4 hours of troubleshooting last night pay off. Fingers crossed.

Bear holding a shark · 02-25-2008, 02:38 PM

Please, just edit your first post. It will allow people to see how you're coming along faster. Plus you seem a little schizophrenic talking to yourself =p

I'd try to help but I'm not very good with this stuff. However I've heard the newer software has some bugs, you may want to try the older software if the reinstall doesn't work out.

mangodroplet · 02-25-2008, 08:01 PM

How did it go? I have seen this a few times, and I could go research for you. That is, after I see if this worked :] Sorries about you having to talk to yourself, but us members here don't exactly live here.

jabbabetes · 02-26-2008, 12:17 PM

Quote:

Originally Posted by mangodroplet

How did it go? I have seen this a few times, and I could go research for you. That is, after I see if this worked :] Sorries about you having to talk to yourself, but us members here don't exactly live here.

To be honest, I have spent so much time troubleshooting the Zune that I don't remember where I left off and how much more I did. I had the C00D124D error, the multiple song problem, the C00D11CD error, then I did a bunch of reinstalling and got the player to sync properly, but only 14 of my 18GB of music showed up. Then I tried to sync some videos and could not get them to even show up in my Zune software. Tried the HDD hack and couldn't drag and drop or even make a new folder in the Zune. I returned it to Target today and got another, which I'll try out tomorrow.

Nathaniel · 02-26-2008, 01:35 PM

I have this problem too.

mangodroplet · 02-26-2008, 03:10 PM

i'm sorry, jabby :\
If you are still having problems...i'll try to help.

Hi nathaniel! Welcome! :]

exactly what problems are you having?

jabbabetes · 02-26-2008, 07:18 PM

Quote:

Originally Posted by Nathaniel

I have this problem too.

Which problem? I've dealt with several and may be in a position to help now.

Mango - Thanks for the kind words.

runtohell121 · 02-26-2008, 07:22 PM

ok.. try not letting your software monitor the files, click on forget the device also... and then try reseting your zune.. or deleting firmware+music combo button.. and then reinstall the firmware..

jabbabetes · 02-27-2008, 10:05 AM

Quote:

Originally Posted by runtohell121

ok.. try not letting your software monitor the files, click on forget the device also... and then try reseting your zune.. or deleting firmware+music combo button.. and then reinstall the firmware..

I did the whole "forget this device" thing and it took 2 hours before my computer would recognize the Zune again.

Stuart · 02-27-2008, 10:12 AM

Quote:

Originally Posted by jabbabetes

No need to shout. Nobody else was responding, so what's the difference?

He's right, try always to edit your first post when possible. And not to post multiple posts in a row.

mangodroplet · 02-27-2008, 10:26 PM

I'm glad everything is working for you again :]

Feel free to help anyone else! Welcome! *huggles*

Nathaniel · 02-28-2008, 01:52 PM

if you do that you will get an infracture

mangodroplet · 02-28-2008, 04:51 PM

Yes. he knows now. But...I think someone should have given him a polite warning before yelling at him. It scares people off.

02-24-2008, 11:44 AM	#1 (permalink)
jabbabetes Zewbie Join Date: Feb 2008 Location: Overland Park, KS Posts: 5 Reputation: 10 $zB: 17 Donate	A couple troubleshooting questions I wasn't sure if this was better posted here or the help section, but since I'm a noob and it's probably been covered before, I figure this was the best place for it. First off, I am having the C00D124D error code when syncing. I JUST got my Zune 2 days ago and I haven't been able to sync without getting this error code. I am also having trouble with the Zune adding multiple copies of many of my songs. Right now my plan of action is going to be deleting all music and firmware from my Zune, uninstalling my Zune software, reinstalling, and going from there. Questions: What do I need to download when I start reloading my Zune? Where do I find firmware updates? Is the 2.3 update the only one I need, or do I need to download any separate updates to fix my problems. All advice is appreciated.

02-24-2008, 09:11 PM	#5 (permalink)
nathanlawliet Super Zuner² Join Date: Jun 2007 Location: Florida Posts: 3,551 Reputation: 56 $zB: 389 Donate	Instead of quadruple posting, try EDITING YOUR FIRST POST INSTEAD __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

02-25-2008, 02:38 PM	#8 (permalink)
Bear holding a shark Zune Freak Join Date: Dec 2007 Location: 15 miles south of Nowhere, USA Posts: 1,237 Reputation: 107 $zB: 778 Donate	Please, just edit your first post. It will allow people to see how you're coming along faster. Plus you seem a little schizophrenic talking to yourself =p I'd try to help but I'm not very good with this stuff. However I've heard the newer software has some bugs, you may want to try the older software if the reinstall doesn't work out. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

02-25-2008, 08:01 PM	#9 (permalink)
mangodroplet Jr. Member Join Date: Jan 2008 Location: MANGOVILLE! <3 Posts: 472 Reputation: 46 $zB: 373 Donate	How did it go? I have seen this a few times, and I could go research for you. That is, after I see if this worked :] Sorries about you having to talk to yourself, but us members here don't exactly live here. __________________ Mango mango mango :] Yuummmm. huggles lol. Yes, I did Hug you. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

02-26-2008, 03:10 PM	#12 (permalink)
mangodroplet Jr. Member Join Date: Jan 2008 Location: MANGOVILLE! <3 Posts: 472 Reputation: 46 $zB: 373 Donate	i'm sorry, jabby :\ If you are still having problems...i'll try to help. Hi nathaniel! Welcome! :] exactly what problems are you having? __________________ Mango mango mango :] Yuummmm. huggles lol. Yes, I did Hug you. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

Remove Advertisements Sponsored Links
Zune Boards Advertisement

02-24-2008, 07:22 PM	#2 (permalink)
jabbabetes Zewbie Join Date: Feb 2008 Location: Overland Park, KS Posts: 5 Reputation: 10 $zB: 17 Donate	Well I am stuck now. I deleted everything from my Zune, ran the Media Reset Tool, and uninstalled the Zune software. Problem is, my computer still says the Zune software is on it, but I can't find it anywhere. I tried to uninstall using UnZoone and it says it's gone. So then I reinstall, but the software doesn't show up anywhere. I am ready to return this piece if I can't get it to work properly.

02-24-2008, 08:31 PM	#3 (permalink)
jabbabetes Zewbie Join Date: Feb 2008 Location: Overland Park, KS Posts: 5 Reputation: 10 $zB: 17 Donate	Well after a few hours digging on microsoft's website and this forum, I reinstalled my Zune software and it's now reacquiring all of my music. Hopefully syncing will be pain free this time.

02-24-2008, 08:50 PM	#4 (permalink)
jabbabetes Zewbie Join Date: Feb 2008 Location: Overland Park, KS Posts: 5 Reputation: 10 $zB: 17 Donate	Well the software is now installed correctly, but I get the C00D11CD error when I try to install the 2.3 firmware. I am too tired tonight to deal with this mess. If it doesn't work on the first couple of tries tomorrow, I'll be returning it.

02-25-2008, 02:32 PM	#7 (permalink)
jabbabetes Zewbie Join Date: Feb 2008 Location: Overland Park, KS Posts: 5 Reputation: 10 $zB: 17 Donate	Time to attempt a re-sync with my Zune and see how my 4 hours of troubleshooting last night pay off. Fingers crossed.

02-26-2008, 01:35 PM	#11 (permalink)
Nathaniel Experienced Zuner Join Date: Feb 2008 Posts: 172 Reputation: 3 $zB: 6 Donate	I have this problem too.

02-27-2008, 10:26 PM	#17 (permalink)
mangodroplet Jr. Member Join Date: Jan 2008 Location: MANGOVILLE! <3 Posts: 472 Reputation: 46 $zB: 373 Donate	I'm glad everything is working for you again :] Feel free to help anyone else! Welcome! huggles __________________ Mango mango mango :] Yuummmm. huggles lol. Yes, I did Hug you. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

02-28-2008, 01:52 PM	#18 (permalink)
Nathaniel Experienced Zuner Join Date: Feb 2008 Posts: 172 Reputation: 3 $zB: 6 Donate	if you do that you will get an infracture

02-28-2008, 04:51 PM	#19 (permalink)
mangodroplet Jr. Member Join Date: Jan 2008 Location: MANGOVILLE! <3 Posts: 472 Reputation: 46 $zB: 373 Donate	Yes. he knows now. But...I think someone should have given him a polite warning before yelling at him. It scares people off. __________________ Mango mango mango :] Yuummmm. huggles lol. Yes, I did Hug you. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

Sponsors