So my my xbox got the three red lights and I sent it into microsoft and they recieved it on monday now its wednesday and I get an email saying
Quote:
Dear Joey McCashland,
Xbox Customer Support Service Request ID #: XXXXXXXXXX
Serial Number:
We are happy to share with you that your service request is completed and your Xbox console is now ready for return shipment. We will e-mail you again with the shipment tracking information when your Xbox console has been shipped.
You can also track the status of your order online by accessing http://service.xbox.com/servicesignin.aspx. You will need your Windows Live ID and Xbox console Serial Number included above to access the status of your order. Once you have logged in, click on “Review your repair status”.
If you have questions, please go to Xbox.com | Xbox.com Home for the most up to date information.
Thank you for your business.
I thought this was odd since on the website it says 2-3 weeks and I was just wondering if anyone else has come across this?
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my friend also had a one day turn around, but i think he only had two red rings of death. this is a common practice though, and btw my friend's box works fine.
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i just hoped it works when i get it back thats all i care about. I was thinking maybe it got mixed up with already fixed ones so they didnt even touch it. but good to know other people think it will be fine
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Do you know if the one you sent it had the Falcon chipset? If it was, I don't know of a way to tell if you got your same console or another one.
If you sent in one of the original 360's, they would have to send you the newer power brick with the console because of a different wattage (which would make it heavier).
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no idk what chipset i had. but it was an elite and i only bought it like the week halo 3 came out so its not even a year since i had it. but i had a big scratch on my faceplate so i will know if thats mine or not
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At least you get yours fast...mine took a month to get back...and I didn't even get my own back.
I'm guessing that was a while ago. Microsoft has stepped up in terms of repair time. It's nice, although I would prefer a more reliable console in the first place. I've owned over half a dozen Nintendo consoles/handhelds going all the way back to when I was just a child and I've never had any of them break.
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ok but heres the wierd thing they sent that email saying its fixed and if i go to look up the repair status it says it fixed and basically on its way back and theres a link for the ups tracking and thats says the have recieved the shipping info but that was like over 24 hours ago and it hasn't updated. so basically i have no idea where the hell my 360 is but if ups still has no update by tommorow im calling M$.
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so I gots it back today and yeah its a a refurb im guessing or as MS says a "replacement unit" but yeah im kinda glad cuz i don't have a scratched faceplate anymore but yeah
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Support Team Premium Member Section Staff Super Zuner
Join Date: Nov 2007
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Its most likely a refurb or they maybe be even producing 360 shells without a hard drive specifically to just pop the HD in and ship back to the customer for the RRoD issues going on. Mine looked pretty new when I got it back, but now I got an elite and I'm happy with it.
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07-30-2008, 10:56 AM
Three red lights fixed in one day by M$?
