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Old 08-23-2008, 09:36 AM   #1 (permalink)
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Default [SOLVED]Problems installing the latest Windows Live Messenger


Well, here's what happened:
  • I got a new laptop at college, and it runs Vista Business
  • I tried to install the latest WLM
  • I can download the file, but the file tries to download more files...and fails
  • Everything here runs through a proxy, so I can assume that it's denying the request
  • I can install 8.1 fine.
  • Is there any way to get the seperate physical install files for the Live services, like WLM, Writer, Sign-In Assistant, etc. instad of letting this file try to get them, or find a way to bypass the proxy?



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Quote:
Originally Posted by stkr
But yes, please do try to stay on-topic, even if you are blowing up someone's head.

Last edited by Locke : 09-01-2008 at 06:07 PM.




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Old 08-23-2008, 10:00 AM   #2 (permalink)
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Search Google for Windows Live Messenger 9.0.
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Old 08-24-2008, 01:02 PM   #3 (permalink)
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Well, that didn't work either. It gave me a log this time though:
Logger :(08/24/2008 15:58:29.361) Logger Initialized, LogID=[34654B15-2CB9-4853-8066-38001091A009]
WLSetup :(08/24/2008 15:58:29.361) Image: C:\Users\BurgessDC1\Desktop\WLM_9_Beta_Build.14.0. 3921.717\wlsetup.exe
WLSetup :(08/24/2008 15:58:29.361) Version: 14.0.3921.0717
WLSetup :(08/24/2008 15:58:29.361) Flavor: SHIP
WLSetup :(08/24/2008 15:58:29.361) Date: Jul 17 2008 (14:27:11)
WLSetup :(08/24/2008 15:58:29.410) Windows: 6.0 (6001) [100]
WLSetup :(08/24/2008 15:58:29.410) Windows ServicePack: Service Pack 1
WLSetup :(08/24/2008 15:58:29.410) Processor: 2 processor(s), architecture=i386
WLSetup :(08/24/2008 15:58:29.410) Memory: 3136160 KB, 1781388 KB available
WLSetup :(08/24/2008 15:58:29.410) Locale: System=1033, UI=1033
WLSetup :(08/24/2008 15:58:29.431) Locale: en-US
WLSetup :(08/24/2008 15:58:29.432) User: GCC.EDU\BURGESSDC1
WLSetup :(08/24/2008 15:58:29.432) Computer: CND8111ZCF
WLSetup :(08/24/2008 15:58:29.434) InstanceId: 0318-55d965f77fbc41e799d526aa7edf0053
WLSetup :(08/24/2008 15:58:29.434) CommandLine: "C:\Users\BurgessDC1\Desktop\WLM_9_Beta_Build.14.0 .3921.717\wlsetup.exe"
WLSetup :(08/24/2008 15:58:29.453) TrustLevel: REQUIRE: REAL
WLSetup :(08/24/2008 15:58:29.454) Stating instance=0x00880000
WLSetup :(08/24/2008 15:58:29.454) Checking for running instances
WLSetup :(08/24/2008 15:58:29.454) Determine OS was acceptable
CatalogLoad :(08/24/2008 15:58:29.736) Using default embedded catalog.
CatalogLoad :(08/24/2008 15:58:29.780) Successfully loaded catalog. 'file:///C:\Users\BurgessDC1\Desktop\WLM_9_Beta_Build.14.0. 3921.717\wlsetup.exe'
CatalogLoad :(08/24/2008 15:58:29.780) Catalog Version: ship.wlx.w3m1-TK1ESRVBLDA013-2008-07-18T01:22:01.1090266Z-14.0.3921.0717
WLSetup :(08/24/2008 15:58:29.780) Creating setup engine (build=ship, lang=en)
Engine :(08/24/2008 15:58:29.780) Product 'familysafety' is applicable to this machine
Engine :(08/24/2008 15:58:29.780) Product 'mail' is applicable to this machine
Engine :(08/24/2008 15:58:29.810) Product 'messenger' is applicable to this machine
Engine :(08/24/2008 15:58:29.810) Product 'Windows Live Photo Gallery Beta' is applicable to this machine
Engine :(08/24/2008 15:58:29.810) Product 'signin' is applicable to this machine
Engine :(08/24/2008 15:58:29.810) Product 'Toolbar' is applicable to this machine
Engine :(08/24/2008 15:58:29.810) Product 'writer' is applicable to this machine
WLSetup :(08/24/2008 15:58:31.638) Auto-upgrading : Windows Live Messenger
WLSetup :(08/24/2008 15:58:31.638) Auto-upgrading : Windows Live Sign-in Assistant
Engine :(08/24/2008 15:58:43.446) Package 'dotnet2' is already installed (skipping)
WLSetup :(08/24/2008 15:58:43.447) Using IAndE source 'DEFAULT'
WLSetup :(08/24/2008 15:58:43.540) Download started 'Windows Live Mail'
PkgDownload :(08/24/2008 15:58:43.568) Downloading package 'Mail-14.0.3921.0717-ship'
PkgDownload :(08/24/2008 15:58:45.585) Downloading package 'Mail-14.0.3921.0717-ship' from file 'C:\Users\BurgessDC1\Desktop\WLM_9_Beta_Build.14.0 .3921.717\Mail-ship-en.cab'
PkgDownload :(08/24/2008 15:58:45.585) Download of 'Mail-14.0.3921.0717-ship' completed. result=0x80070002
!ERROR! :(08/24/2008 15:58:45) SOURCE=PkgDownload, CODE=0x80070002 Download 'Mail-14.0.3921.0717-ship' completed with an error.
WLSetup :(08/24/2008 15:58:45.585) Download completed 'Windows Live Mail' result=0x80070002
!ERROR! :(08/24/2008 15:58:45) SOURCE=WLSetup, CODE=0x80070002 Download of 'Windows Live Mail' completed with an error
WLSetup :(08/24/2008 15:58:45.627) Download started 'Windows Live Messenger'
PkgDownload :(08/24/2008 15:58:45.627) Downloading package 'Messenger-14.0.3921.0717-ship'
PkgDownload :(08/24/2008 15:58:47.627) Downloading package 'Messenger-14.0.3921.0717-ship' from file 'C:\Users\BurgessDC1\Desktop\WLM_9_Beta_Build.14.0 .3921.717\Messenger-ship-en.cab'
PkgDownload :(08/24/2008 15:58:47.627) Download of 'Messenger-14.0.3921.0717-ship' completed. result=0x80070002
!ERROR! :(08/24/2008 15:58:47) SOURCE=PkgDownload, CODE=0x80070002 Download 'Messenger-14.0.3921.0717-ship' completed with an error.
WLSetup :(08/24/2008 15:58:47.693) Download completed 'Windows Live Messenger' result=0x80070002
!ERROR! :(08/24/2008 15:58:47) SOURCE=WLSetup, CODE=0x80070002 Download of 'Windows Live Messenger' completed with an error
WLSetup :(08/24/2008 15:58:47.695) Download started 'Windows Live Sign-in Assistant'
PkgDownload :(08/24/2008 15:58:47.695) Downloading package 'signin-5.0'
PkgDownload :(08/24/2008 15:58:49.724) Downloading package 'signin-5.0' from file 'C:\Users\BurgessDC1\Desktop\WLM_9_Beta_Build.14.0 .3921.717\wllogin-ship-en.cab'
PkgDownload :(08/24/2008 15:58:49.724) Download of 'signin-5.0' completed. result=0x80070002
!ERROR! :(08/24/2008 15:58:49) SOURCE=PkgDownload, CODE=0x80070002 Download 'signin-5.0' completed with an error.
WLSetup :(08/24/2008 15:58:49.724) Download completed 'Windows Live Sign-in Assistant' result=0x80070002
!ERROR! :(08/24/2008 15:58:49) SOURCE=WLSetup, CODE=0x80070002 Download of 'Windows Live Sign-in Assistant' completed with an error
WLSetup :(08/24/2008 15:58:49.761) Download started 'Windows Live Writer'
PkgDownload :(08/24/2008 15:58:49.761) Downloading package 'writer-14.0.3913.0522-ship'
PkgDownload :(08/24/2008 15:58:51.761) Downloading package 'writer-14.0.3913.0522-ship' from file 'C:\Users\BurgessDC1\Desktop\WLM_9_Beta_Build.14.0 .3921.717\writer-ship-en.cab'
PkgDownload :(08/24/2008 15:58:51.761) Download of 'writer-14.0.3913.0522-ship' completed. result=0x80070002
!ERROR! :(08/24/2008 15:58:51) SOURCE=PkgDownload, CODE=0x80070002 Download 'writer-14.0.3913.0522-ship' completed with an error.
WLSetup :(08/24/2008 15:58:51.813) Download completed 'Windows Live Writer' result=0x80070002
!ERROR! :(08/24/2008 15:58:51) SOURCE=WLSetup, CODE=0x80070002 Download of 'Windows Live Writer' completed with an error
WLSetup :(08/24/2008 15:58:51.816) Engine finished result=0x0
Engine :(08/24/2008 15:59:10.726) Package 'dotnet2' is already installed (skipping)
WLSetup :(08/24/2008 15:59:10.727) Using IAndE source 'DEFAULT'
WLSetup :(08/24/2008 15:59:10.805) Download started 'Windows Live Mail'
PkgDownload :(08/24/2008 15:59:10.805) Downloading package 'Mail-14.0.3921.0717-ship'
PkgDownload :(08/24/2008 15:59:12.806) Downloading package 'Mail-14.0.3921.0717-ship' from file 'C:\Users\BurgessDC1\Desktop\WLM_9_Beta_Build.14.0 .3921.717\Mail-ship-en.cab'
PkgDownload :(08/24/2008 15:59:12.806) Download of 'Mail-14.0.3921.0717-ship' completed. result=0x80070002
!ERROR! :(08/24/2008 15:59:12) SOURCE=PkgDownload, CODE=0x80070002 Download 'Mail-14.0.3921.0717-ship' completed with an error.
WLSetup :(08/24/2008 15:59:12.851) Download completed 'Windows Live Mail' result=0x80070002
!ERROR! :(08/24/2008 15:59:12) SOURCE=WLSetup, CODE=0x80070002 Download of 'Windows Live Mail' completed with an error
WLSetup :(08/24/2008 15:59:12.853) Download started 'Windows Live Messenger'
PkgDownload :(08/24/2008 15:59:12.853) Downloading package 'Messenger-14.0.3921.0717-ship'
PkgDownload :(08/24/2008 15:59:14.853) Downloading package 'Messenger-14.0.3921.0717-ship' from file 'C:\Users\BurgessDC1\Desktop\WLM_9_Beta_Build.14.0 .3921.717\Messenger-ship-en.cab'
PkgDownload :(08/24/2008 15:59:14.896) Download of 'Messenger-14.0.3921.0717-ship' completed. result=0x80070002
!ERROR! :(08/24/2008 15:59:14) SOURCE=PkgDownload, CODE=0x80070002 Download 'Messenger-14.0.3921.0717-ship' completed with an error.
WLSetup :(08/24/2008 15:59:14.896) Download completed 'Windows Live Messenger' result=0x80070002
!ERROR! :(08/24/2008 15:59:14) SOURCE=WLSetup, CODE=0x80070002 Download of 'Windows Live Messenger' completed with an error
WLSetup :(08/24/2008 15:59:14.898) Download started 'Windows Live Sign-in Assistant'
PkgDownload :(08/24/2008 15:59:14.933) Downloading package 'signin-5.0'
PkgDownload :(08/24/2008 15:59:16.933) Downloading package 'signin-5.0' from file 'C:\Users\BurgessDC1\Desktop\WLM_9_Beta_Build.14.0 .3921.717\wllogin-ship-en.cab'
PkgDownload :(08/24/2008 15:59:16.933) Download of 'signin-5.0' completed. result=0x80070002
!ERROR! :(08/24/2008 15:59:16) SOURCE=PkgDownload, CODE=0x80070002 Download 'signin-5.0' completed with an error.
WLSetup :(08/24/2008 15:59:16.933) Download completed 'Windows Live Sign-in Assistant' result=0x80070002
!ERROR! :(08/24/2008 15:59:16) SOURCE=WLSetup, CODE=0x80070002 Download of 'Windows Live Sign-in Assistant' completed with an error
WLSetup :(08/24/2008 15:59:16.981) Download started 'Windows Live Writer'
PkgDownload :(08/24/2008 15:59:16.981) Downloading package 'writer-14.0.3913.0522-ship'
PkgDownload :(08/24/2008 15:59:18.981) Downloading package 'writer-14.0.3913.0522-ship' from file 'C:\Users\BurgessDC1\Desktop\WLM_9_Beta_Build.14.0 .3921.717\writer-ship-en.cab'
PkgDownload :(08/24/2008 15:59:18.981) Download of 'writer-14.0.3913.0522-ship' completed. result=0x80070002
!ERROR! :(08/24/2008 15:59:19) SOURCE=PkgDownload, CODE=0x80070002 Download 'writer-14.0.3913.0522-ship' completed with an error.
WLSetup :(08/24/2008 15:59:19.018) Download completed 'Windows Live Writer' result=0x80070002
!ERROR! :(08/24/2008 15:59:19) SOURCE=WLSetup, CODE=0x80070002 Download of 'Windows Live Writer' completed with an error
WLSetup :(08/24/2008 15:59:19.022) Engine finished result=0x0
WLSetup :(08/24/2008 15:59:28.709) Unable to resolve upload host: 11004
WLSetup :(08/24/2008 15:59:28.753) Disabling log upload
WLSetup :(08/24/2008 15:59:28.753) Enabling log copy to the desktop
WLSetup :(08/24/2008 15:59:28.998) Preparing to launch: 'messenger'
WLSetup :(08/24/2008 15:59:28.998) Found package 'Messenger-14.0.3921.0717-ship' to launch -- install result=0x80070002
WLSetup :(08/24/2008 15:59:29.018) Exiting instance=0x00880000
Logger :(08/24/2008 15:59:29.056) Logger Shutdown (collection=Yes; upload=Yes; maxcabsize=300 Kb)

I got the package from 9down.
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Quote:
Originally Posted by stkr
But yes, please do try to stay on-topic, even if you are blowing up someone's head.




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Old 08-24-2008, 01:34 PM   #4 (permalink)
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Run the messenger.msi, not the setup.
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Old 08-24-2008, 02:42 PM   #5 (permalink)
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Ah, forgot about that. Thanks.
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But yes, please do try to stay on-topic, even if you are blowing up someone's head.




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Old 09-01-2008, 10:22 AM   #6 (permalink)
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Uh... Pidgin?
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Old 09-01-2008, 06:06 PM   #7 (permalink)
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Uh...no.

Anyway, I've already got the 9.0 beta on, so I'd better add the [Solved] tag up there.
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But yes, please do try to stay on-topic, even if you are blowing up someone's head.




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