Sennheiser Warranty

[Man.]

This is now the forth pair of headphones that have stopped working before even reaching 6 months of use. Its the usual problem one bud stops working.

I've got the CX300's on the case(which ive still got incased this happened) it says theres a 2 year warranty.

Does anyone know how I can use it because theres no instructions on how to, i'm in the UK by the way.

Thank you.

[Gow616]

Sennheiser is in and from Germany by the way.

How to Obtain Limited Warranty Service

To make a claim under this Limited Warranty, the current owner must furnish the sales receipt, or warranty certificate if applicable, as proof of purchase. Proof of purchase must state the date of purchase and the name of the product. If you cannot furnish proof of purchase, which will be verified by your local Sennheiser service partner, you will be obliged to pay for any repairs.

The customer bears the risk and cost of shipment. To avoid any damages in transit, please use the original packaging if possible.

Visit Sennheiser’s Web Site for an worldwide list of local service partners and the Help Desk numbers for your area:

In UK, visit us online

Sennheiser Homepage


or contact us by mail at:
3 Century Point
Halifax Road
High Wycombe
Buckinghamshire
HP12 3SL

or Phone: +44 (0) 1494551551