Uninstalling Symantec--Anyone, Please Help Me

Phantom707 · 12-07-2007, 07:57 PM

I installed Symantec Antivirus, Corporate Edition, from here,

Code:

http://9down.com/Symantec-AntiVirus-Corporate-Edition-v10-1-7000-7-19962/

, on my Windows XP computer. Then, I upgraded it to Windows Vista Home Premium. Now, I am getting errors about how it is incompatible, but I can not uninstall it. Someone, anyone, please help. I would even appreciate it if you gave me a link to a website that has a slim chance of helping me.

Please help me uninstall it.

Gow616 · 12-08-2007, 11:16 AM

Oh, upgrade install... not the best way to go but alright lets see if this might help.

From my experience with Symantec (from version 7 to 10) it is the worse software I have ever had the displeasure of uninstalling. Its a royal pain in the arse because it won't let you uninstall it unless you do it in certain steps or even worse it refuses to cooperate at all.

Best bet is to try Windows Installer Cleanup (link)Utility with the combination of uninstalling the update engine first and then the actual AV program from the Control Panel.

Although before you go that route try this instead (Requires PDF Reader):
http://www.ncsu.edu/antivirus/downlo...ista-sav10.pdf

Cloud Strife · 12-08-2007, 04:27 PM

http://www.cit.cornell.edu/security/...nstallnav.html try here

Phantom707 · 12-09-2007, 09:47 AM

Thanks, but now the real problem is that windows security alert keeps telling me that symantec is off, when all of its file have been deleted and I searched through the registry, deleting all keys that had symantec in its name.

Dragod · 12-09-2007, 11:35 AM

Get Kaspersky... It's much better than Norton, and you'll stop getting the annoying message from windows defender.

Phantom707 · 12-09-2007, 12:38 PM

Okay, I am done with the Symantec problem, even though it says that I have it installed when I go into the security center, but I have a new problem.

My new problem is that now, I do not have any printers available on my computer. When I look in my printers folder, it is empty, and when I try to add a printer I get the message of "Windows can't open Add Printer. The local printer spooler service is not running. Please restart the spooler or restart the machine."

Anyone have any advice?

Gow616 · 12-09-2007, 04:53 PM

Some possible solutions: Link

12-07-2007, 07:57 PM	#1 (permalink)
Phantom707 Jr. Member Join Date: May 2007 Posts: 447 Reputation: 16	Uninstalling Symantec--Anyone, Please Help Me I installed Symantec Antivirus, Corporate Edition, from here, Code: http://9down.com/Symantec-AntiVirus-Corporate-Edition-v10-1-7000-7-19962/ , on my Windows XP computer. Then, I upgraded it to Windows Vista Home Premium. Now, I am getting errors about how it is incompatible, but I can not uninstall it. Someone, anyone, please help. I would even appreciate it if you gave me a link to a website that has a slim chance of helping me. Please help me uninstall it. Last edited by Phantom707 : 12-07-2007 at 08:41 PM.

12-08-2007, 11:16 AM	#2 (permalink)
Gow616 <Genre Unbound> Support Team Premium Member Section Staff Elite Zuner Join Date: Jan 2007 Location: Fort Wayne, IN, USA Posts: 2,121 Reputation: 588 Awards Showcase Total Awards: 1	Oh, upgrade install... not the best way to go but alright lets see if this might help. From my experience with Symantec (from version 7 to 10) it is the worse software I have ever had the displeasure of uninstalling. Its a royal pain in the arse because it won't let you uninstall it unless you do it in certain steps or even worse it refuses to cooperate at all. Best bet is to try Windows Installer Cleanup (link)Utility with the combination of uninstalling the update engine first and then the actual AV program from the Control Panel. Although before you go that route try this instead (Requires PDF Reader): http://www.ncsu.edu/antivirus/downlo...ista-sav10.pdf __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Gow now ships with Trogdor created profile picture and Munke, STKR, Volpe sig. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

12-08-2007, 04:27 PM	#3 (permalink)
Cloud Strife Windows 7 Tech Support Team GFX Crew Section Staff Elite Zuner Join Date: Nov 2007 Location: Vancouver, BC Posts: 2,374 Reputation: 560 Awards Showcase Total Awards: 1	http://www.cit.cornell.edu/security/...nstallnav.html try here __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

12-09-2007, 11:35 AM	#5 (permalink)
Dragod The Master Chief Retired Staff Expert Zuner Join Date: Mar 2007 Location: In a house. Posts: 2,649 Reputation: 240	Get Kaspersky... It's much better than Norton, and you'll stop getting the annoying message from windows defender. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

12-09-2007, 04:53 PM	#7 (permalink)
Gow616 <Genre Unbound> Support Team Premium Member Section Staff Elite Zuner Join Date: Jan 2007 Location: Fort Wayne, IN, USA Posts: 2,121 Reputation: 588 Awards Showcase Total Awards: 1	Some possible solutions: Link __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Gow now ships with Trogdor created profile picture and Munke, STKR, Volpe sig. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

12-09-2007, 09:47 AM	#4 (permalink)
Phantom707 Jr. Member Join Date: May 2007 Posts: 447 Reputation: 16	Thanks, but now the real problem is that windows security alert keeps telling me that symantec is off, when all of its file have been deleted and I searched through the registry, deleting all keys that had symantec in its name.

12-09-2007, 12:38 PM	#6 (permalink)
Phantom707 Jr. Member Join Date: May 2007 Posts: 447 Reputation: 16	Okay, I am done with the Symantec problem, even though it says that I have it installed when I go into the security center, but I have a new problem. My new problem is that now, I do not have any printers available on my computer. When I look in my printers folder, it is empty, and when I try to add a printer I get the message of "Windows can't open Add Printer. The local printer spooler service is not running. Please restart the spooler or restart the machine." Anyone have any advice?

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