Zune HD won't respond

TheVampire · 02-23-2012, 07:41 AM

So...here we go.

Lately my ZuneHD started to behave badly: device stop responding, it said that music wasn't on my device anymore, etc.

Now, my device won't start at all. The screen remains black no matter what button combination i try. I tried to reset the device but to no avail.

When i connect the device to my PC, it appears that a "APX driver" is found, but the Zune software still won't recognize my device. After a little bit of investigating, i found out that for some reason, the "APX driver" showing up means my firmware is somehow gone or corrupted.

I managed to install the NvidiaUsb driver and managed to make my device use "nvflash".

I got all i need to re-flash my device except 1 thing: The ZuneHD Firmware.

I think, and i hope that i am able to flash the device, otherwise it's bye bye.

So can someone please give me a ZuneHD .rom file, or provide a better solution to my problem.

Thank you all in advance.

majorburt · 02-23-2012, 10:18 AM

the only thing i can think of is to format the Zune hd then update it using the pc software.
do you keep it near anything like magnets or generators and the like?

TheVampire · 02-23-2012, 10:49 AM

No, i don't. And i can't format it because the firmware is not working. My only chance to get it to work is to flash a new firmware, but i need the firmware files first.

Also, i should mention that i have a ZuneHD 16GB model

majorburt · 02-23-2012, 11:09 AM

Quote:

Originally Posted by TheVampire

No, i don't. And i can't format it because the firmware is not working. My only chance to get it to work is to flash a new firmware, but i need the firmware files first.

Also, i should mention that i have a ZuneHD 16GB model

you may be able to get firmware files from Microsoft.
does it show as a Zune hd to the Zune software?

TheVampire · 02-23-2012, 11:21 AM

Microsoft won't just give me the firmware files. Those are closed source. And no, the ZuneHd doesn't show up in the Zune Software, if it did, i wouldn't ask for help.

majorburt · 02-23-2012, 11:36 AM

Quote:

Originally Posted by TheVampire

Microsoft won't just give me the firmware files. Those are closed source. And no, the ZuneHd doesn't show up in the Zune Software, if it did, i wouldn't ask for help.

i meant sending it in for Microsoft to reload it with fresh stuff if they still do it.

i have one last trick up my sleeve.
set it down and don't touch it for a day or so then press power. my Zune hd has bricked itself before and that usually helped it though i have no idea why.

TheVampire · 02-23-2012, 11:39 AM

I will try to power it up tomorrow, but for now i'm letting it rest.

And no, i can't send it to Microsoft because i bought it second hand, and even if they revived it, they would ask a absurd price for a reinitialization.