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Old 01-31-2012, 04:38 PM   #1
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Angry Home button malfunctioning, Internet goes to black screen?

Hello wonderful Zune Boards forum! I have had my 32gb Zune HD for almost 2 years, and recently I have had a couple problems. Firstly, my home button has stopped working. Completely. I have tested it, and I am positive. Has had no water damage, or abuse. Second problem, is that the Internet is going to a blackscreen, and I cannot sync or delete history. Now, yes. I know this is discussed on the Internet, how to fix it. But. I have 17gb of music, and cannot do a hard reset due to having no working homebutton... I hate to call Microsoft, so I would like to know if anyone has either of these problems, and help if you have it. Thanks!

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Old 02-01-2012, 09:29 AM   #2
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Try recovery mode...

To enter Recovery mode – Press and hold the power and media buttons for 15 seconds. The device reboots into Recovery mode (content is not erased, allows for firmware reinstall). This is a good option if you want to keep the content on your device, but reinstall the firmware.

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blackscreen, home button malfunction, internet, ragequit, zune hd

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