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Old 03-27-2011, 05:54 AM   #1
mulatto15
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Default Zune error 3 "please wait"

I have a Zune 30gb and its stuck on a screen that has a "3" on it and says please wait in three diffrent languages on it i have tried to do the buttons to reset it but that didnt work i left it on till th battery was completly dead and pluged it back but all it does is recharge then put up the please wait again can someone please help me fix this?




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Old 03-27-2011, 10:34 AM   #2
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Isn't that the screen where it installs the firmware? Try plugging it in and having it reinstall the latest firmware.



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Old 03-28-2011, 05:22 PM   #3
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zune on my computer does not recognize that my zune what else could i do?




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Old 03-28-2011, 05:26 PM   #4
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What doesn't your computer recognize?
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Old 03-28-2011, 05:40 PM   #5
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my zune



here is a better pic please help me
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Last edited by Arfy; 03-28-2011 at 05:44 PM.




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Old 03-28-2011, 05:43 PM   #6
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Broken image.



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Old 03-28-2011, 05:44 PM   #7
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how about the one i just put up




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Old 03-28-2011, 05:45 PM   #8
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Yeah, that looks like the screen for reinstalling firmware. I don't know what you can do if your computer won't recognize your Zune.



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Old 03-28-2011, 05:49 PM   #9
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Try deleting and reinstalling the driver.
You can delete it by right clicking the Computer icon and selecting Manage. After that, click Device manager, then select the Zune and delete the driver from your computer then plug it back in to reinstall it.
Also, try uninstalling and reinstalling the software, perhaps. But it doesn't look good, from some other people having this problem and it never getting fixed.
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Old 03-29-2011, 04:28 PM   #10
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that didnt work either dang i wish this would work i reallym iss my music




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Old 03-29-2011, 04:33 PM   #11
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From reading about this in other threads, I think your only option is to pay for repairs or buy another. Sorry.
Unless someone else comes along with a cure...
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Old 04-01-2011, 12:46 PM   #12
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I'm not entirely sure what to tell you, you can either keep trying, or send it in to Microsoft.



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Old 04-01-2011, 02:46 PM   #13
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Either send it in for repairs or sell it for parts. It will not work again as it is.




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Old 04-09-2011, 04:10 AM   #14
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Hard resets as it turns on?
Battery drain --> plug in again and when it tries to boot you set it to recovery with the combination.






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