critical error and forced to shut down.

[Boogity]

i have the 30 gb white zune and ever since i got 3.0 on my comp it wont let me even get access to my zune profile and im not able to listen to any of my music.
i have tried to uninstall and reinstall and follow all the directions it gives me. i used the Unzoone software to get rid of the zune components and then reinstall and still wont work. looking for advice to get this working so i can actually update my zune.

[Beef Taco]

Try either updating to 3.1, or downgrading to 2.5. The links are Here

[Boogity]

the only bad thing about that is that those arent working for me either...

[Dizzy]

Does your computer meet the Minimum System Requirements?
Zune.net | System Requirements for the Zune Software

What error message are you receiving?

[Boogity]

it says a critical error has occurred and is forced to shut down and then gives me a link for fixing the DRM on my comp and i did that. and my comp does meet the minimum requirements no problem. its just since i updated to 3.0 it hasnt worked at all no matter what version i install

[moswell]

Originally Posted by Boogity

it says a critical error has occurred and is forced to shut down and then gives me a link for fixing the DRM on my comp and i did that. and my comp does meet the minimum requirements no problem. its just since i updated to 3.0 it hasnt worked at all no matter what version i install

Ditto. Very annoying. I guess I'll try microsoft support today, God help me.