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Old 09-20-2008, 09:11 AM   #1
nicsouthern
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Default [HELP] Hold Switch Broken

Hey, thanks for reading this

I was listening to my music one day in the car, and me using the hold switch alot like to skip a song, then put it back on hold until it just stopped working.

I forget exactly how it happened, I just remembered that it was just really easy to go from hold to unhold, and it still had the padlock on the zune display. Now the hold switch doesnt even work, wont show the padlock at all.

Does anyone know any way to fix this?

I would take pictures, but every single one is way too blurry.



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Old 09-20-2008, 11:25 AM   #2
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Sounds like you'll have to call 1-877-GET-ZUNE.

Thats your best bet.



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Old 09-23-2008, 09:16 AM   #3
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This just happened to me, I sent my Zune in for repairs. It was free, just go to Zune.net and hit the support button and then go from there.



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Old 09-24-2008, 04:51 AM   #4
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you may be able to take the top part of the switch off and toggle it using whatever it is connected to. it would be like taking the knob off the AC controller in a car and changing the temperature using what the knob was connected to.




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Old 09-24-2008, 07:02 PM   #5
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Okay.

Should they cover it, even if you didnt get the warranty?

And I got it december/january last year for christmas/birthday.



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Old 09-24-2008, 07:14 PM   #6
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Just call 1-877-GET-ZUNE and you should be fine. Also, if you have a Social account, you should be able to do it online.



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Old 09-25-2008, 06:01 AM   #7
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Basically what I said, but I forgot about the Social.



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Old 09-25-2008, 06:03 AM   #8
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Quote:
Originally Posted by Taylor View Post
Basically what I said, but I forgot about the Social.
Well, these n00blets, sometimes they need things repeated for them.



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Old 09-25-2008, 06:32 AM   #9
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Agreed, Chef.



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Old 09-25-2008, 01:28 PM   #10
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Haha, okay.

Thanks for the help



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Old 09-25-2008, 04:04 PM   #11
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No Problem, Locke is good at that.



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Old 09-26-2008, 04:32 AM   #12
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Ok, one more question i swear lol

My zune.net account says:
"# Repair Status: Waiting for Device at Service Center"

Does that mean I have to provide the box and ship it? Or are they sending me a box to send it in? I know apple sends a specialized box for repairs, I'm hoping zune does the same.



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Old 10-06-2008, 04:25 PM   #13
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i called 877-get-zune and it was one of those voice recordings with options but non of them were to speak to a actual person neither the problem concerning the hold switch. i went to the support page on zune.net and could not register my zune! what can i do?



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Old 10-11-2008, 01:56 PM   #14
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Okay, im just about to send my zune in.

It says i need a receipt, but if its registered, with a warranty would that count? Because i cant find the curcuit city receipt.

Anyone?

Last edited by Locke; 10-13-2008 at 08:36 AM.



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Old 10-13-2008, 08:38 AM   #15
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If it's registered with MS through the Social site, you should be fine.



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