I tried uninstalling using a different tool (Revo Uninstaller), because unzoone thinks i am not an admin in my computer. I used Revo uninstaller to delete all possible files left by Zune and installed the new version 3.0 of the zune software and no luck!!.
The software does not even process the request for sign in, regardless of what I input it will give me an "unknown error" message .
So far I tried changing cookies set up, fixing and upgrading the DRM, installing and uninstalling the software, upgrading the software to the new 3.0,
Is there anything else left to try?
I was not able to sign up for a month now and I didn't have a problem before that.