Go Back   Zune Boards > Zune Discussions > Zune Help > Gen 1/Gen 2

Gen 1/Gen 2 For help with every zune except the Zune HD. Zune 4, 8, 16, 30, 80, 120 issues go here.

Closed Thread
 
Thread Tools
Old 06-11-2012, 05:00 AM   #1
alcalder1
Zewbie
 
Join Date: Jun 2012
Posts: 2
alcalder1 is on a distinguished road
Default 120GB sound OK but picture frozen

I have a 120GB Zune and the music plays great, video soiunds great, but the picture freezes. The movies freeze.

If I re-start, the same thing keeps happening.

Is there abything that I can do to un-freeze the pictur/videos????



alcalder1 is offline  

Advertisement [Remove Advertisement]
Old 06-14-2012, 04:50 PM   #2
NSILMike
Support Team
Super Zuner
 
NSILMike's Avatar
 
Join Date: Dec 2007
Location: Massachusetts
Posts: 1,580
NSILMike is just really niceNSILMike is just really niceNSILMike is just really nice
Default

Quote:
Originally Posted by alcalder1 View Post
I have a 120GB Zune and the music plays great, video soiunds great, but the picture freezes. The movies freeze.

If I re-start, the same thing keeps happening.

Is there abything that I can do to un-freeze the pictur/videos????
Yes- you can reinstall the device firmware. Make sure that you have all of your content on your PC before you start this though.
http://www.zune.net/en-US/support/zu...tallplayer.htm





NSILMike is offline  
Closed Thread

Bookmarks

Thread Tools
no new posts